Shortly after purchasing vehicle we noticed there was an issue when using the remote start, the vehicle would start and then the horn would go off as if the alarm was going off, the vehicle would shut off and not want to start with the even with the power button. I disconnected the batter and let it sit for about 20 minutes and then reconnected and started the vehicle normally with the power button, about 6-7 weeks go by and after not using the remote start we had another issue, (NO KEY DETECTED) with both keys in the vehicle, did the same procedure with battery disconnect and reconnect and holding the key fob on the power button so that it would recognize the fob and it seemed to be ok for the time being until the next issue arrived.
2013 Jeep Grand Cherokee: key fob or push-button start problems
7 of the 805 complaints about the 2013 Jeep Grand Cherokee describe key fob or push-button start problems.
- owner complaints
- 7
- of this car's complaints
- 1%
- typical mileage
- 35,000
- recalls
- 5
Is there a fix? There are 5 recalls and 40 service bulletins for this area of the car. See below
Key fob or push-button start problems by model year
What owners say
The problem started with the key fob, after locking the car the doors would unlock and lock again with out my control. Then more electrical issues occurred, the lights flickered, the rear camera stopped working, and then driving the car eventually the power steering went out and it was dangerous as I was driving on the 405 free way and I was unable to pull over with out power steering.
About a month ago from this date, I remote started the vehicle before leaving my home, opened the house door and it wasnt running. I entered the vehicle and tried to start it with the key fob. Nothing happened other than the vehicle turning over without starting. Been this way since. It will start after many, many attempts by turning the key and eventually starting. There is no fuel pump noise when the key is cycled numerous time from acc to on position.
Tl* the contact owns a 2013 jeep grand cherokee. While the vehicle was parked, it failed to start. There were no warning indicators illuminated. The vehicle was taken to the dealer (st. Clair chrysler jeep dodge ram, 12550 s carney dr., st. Clair, mi 48079, (810) 329-2100) where it was diagnosed that the key fob needed to be replaced or updated. The contact stated that the key fob was updated, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 54,500. The VIN was not available. *tt
My car is currently at 76k miles. Since around 20k miles, my car has had issues with starting that happens intermittently, slow/no response from push button start, slow/no response with smart entry system when locking/unlocking doors. All of these issues are very intermittent. To go into more detail about the starting issue, the car would start completely, but then shortly after the RPM would drop to 0 and the electrical components would stay on. When trying to push the start button again, it would try to crank for 15 seconds. It's necessary to completely power off the car to properly start the car. Sometimes the issue presents itself immediately after. These issues happen with both key fobs even after switching to fresh batteries. I've taken it to jeep dealership 4-5 times with no resolution. They have replaced the fuel pump relay twice for attempt to resolve starting issue. They were never able to duplicate or no codes would present themselves. I have strong suspicion of the tipm (totally integrated power module) failing, which is approximately $1200 to replace. Even though I have the extended warranty, jeep will not replace until duplicated. I even left the car at jeep for a week one of those visits. The issues happen almost every other day or on a very bad week, every day the car is used. Jeep customer service is very poor and I've been stuck with this issue for way too long. The starting issue even happened today, twice.
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that the vehicle failed to start. The "do not recognize key" warning message illuminated and the alarm activated. The contact replaced the key fob battery and, after several minutes, the alarm turned off and the engine resumed normal operation. The vehicle was taken to the dealer. The technician was unable to diagnose the failure, but advised that the starter could be replaced as a remedy. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 31,000. Updated 09/29/16*lj
When the vehicle is approached with 2 electronic key fobs for the same vehicle, or when two key fobs are present in the vehicle, or in close proximity, the rear liftgate can spontaneously open. After opening, the rear liftgate may or may not respond to close key presses on the keyfob(s). This could occur at any time, including while vehicle is moving, potentially allowing interior wind buffeting and allowing cargo to fall from rear of vehicle. This has happened multiple times, while vehicle was stationary and while in motion. On at least one occasion, while in motion, driver had to stop and exit the vehicle and manually close the liftgate.
Service bulletins that may apply
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- Leather Instrument Panel (IP) Cover Delaminating
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
- Blind Spot Or Park Assist Warnings, False Activation
- Malfunction Indicator Lamp (MIL) on. Diagnostic Trouble Codes (DTCs) P2463 ? Diesel Particulate Filter...
- (X81) Leather Instrument Panel Top Pad Delaminating
Related recalls
Electrical system
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under the federal safety agency Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
- Risk
- A vehicle stall increases the risk of a crash.
- Remedy
- Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V62.
Recall number 19V813000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T36.
Recall number 17V435000 · Recall details
Electrical system
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
- Risk
- A vehicle stall increases the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V‑530. Note: This recall has been superseded by recall 19V813.
Recall number 15V115000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P60.
Recall number 14V634000 · Recall details
Electrical system: wiring
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
- Risk
- If the vanity lamp wiring shorts, there is an increased risk of fire.
- Remedy
- Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P36.
Recall number 14V391000 · Recall details
Questions about the 2013 Jeep Grand Cherokee key fob
Is key fob or push-button start problems a common problem on the 2013 Jeep Grand Cherokee?
7 of 805 owner complaints about the 2013 Jeep Grand Cherokee (1%) mention key fob or push-button start problems. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2013 Jeep Grand Cherokee?
There are 5 recalls and 40 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Jeep Grand Cherokee
Stalling 123Fuel pump 87Won't start 50Check engine light 40Fire or smoke 25Loss of power 21Wipers 18Hesitation 14Jerking 14Brake failure 13Headlights 11Adaptive cruise 9Power steering loss 9Knocking 8Warning lights 7Whining noise 7ABS 6No deployment 6Engine failure 6Misfire 6Overheating 6
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