2011 Jeep Grand Cherokee: key fob or push-button start problems

Filed Mar 22, 2024 · Brakes · IA · crash

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 30 MPH, the brake pedal was depressed and the vehicle lunged forward. The contact stated that the RPM light and an unknown warning light were illuminated when the crash occurred. The contact stated that when the vehicle lunged forward, the front bumper of the vehicle crashed into the rear bumper of the other vehicle. The contact's vehicle came to a stop once the impact was made and damage was sustained to the front bumper and the rear bumper of the other vehicle. The vehicle was driven to a dealer where the vehicle's front bumper was repaired. The dealer was unable to determine the failure. A police report was filed and there were no injuries. The contact stated that the failure recurred while in the driveway. The contact stated that the brake pedal was depressed and the vehicle lunged forward. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The contact also stated that the mechanics informed her that the vehicle's alignment was off and as a result the tires would wear down ina a unusual way. There is also an issue with the key fob that causes the vehicle to think that the key isn't nearby and causes the alarm to go off.

Filed Nov 16, 2020 · Acceleration, Electrical · 146,867 miles · CT

For the past few weeks, my 2011 jeep grand cherokee has been stalling while driving. The first time it happened, I was in a line of traffic, had just come a up a hill, I pressed the gas pedal, my car bucked, and then my car "stalled". Thankfully, we kept coasting, because, like I said, we were in a long line of traffic going 50 MPH on a major road. I pulled over, shut my car off, turned it back on, and was able to drive us the two miles to get back home. I no longer feel safe driving my two children in my grand cherokee, therefore my husband has been driving my car and I've been driving his. So far this week, the grand cherokee has stalled six times while my husband is driving, usually while he is accelerating to get onto the highway. There is a recall on the grand cherokee; 19v‑813, which describes a faulty fuel pump relay. However, there is no fix available through jeep. We have contacted several authorized jeep dealers in the our area and no one will offer any assistance that relates to the recall. I believe that the problem is not just the fuel pump relay, but the totally integrated power module or tipm. I'm having numerous other electrical problems with my grand cherokee, but none that pose such a safety hazard as the stalling. I have been reading other grand cherokee owner complaints, and many site this is the problem, stating that they have had their fuel pump relay fixed, but theur car is still stalling. My other car problems are as follows, which point to the tipm: while key fob in within vehicle, dash stating key isn't in car or fob is damaged, car turns on but shuts back off quickly on its own, the A/C only works on the passenger side of the car, the tire pressure light blinks constantly though pressure is fine, the "service 4 wheel drive" warning comes on while driving, but shuts off when car is turned off, and check engine light comes on and off.

Filed May 1, 2020 · TN

The win module to the jeep has been messing up. The car doors will lock on their own, the windows will roll down, and now the jeep has just decided to start on its own. At first we thought it was the key fob so we tried to get a new fob and come to find out it is not the fob cause it did the same thing with a new fob programmed to it. So the dealership told us it was the win module. There was a recall for this but for a different year make. So jeep should fix this problem since it has a history of the problem with other models

Filed Jul 16, 2019 · Electrical · 127,009 miles · WV

Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle lost all power, including the key fob, power doors and locks, and windows. The vehicle was driven to northside chrysler jeep (812 northside dr, summersville, wv 26651(304) 712-2063) where the mechanics stated that they would not service the vehicle. The VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 127,009.

Filed May 31, 2019 · Electrical · 92,000 miles · GA

Driving to work I 95 north when my car loses electrical power. Just bought it. Didn't know jeep had defective power systems. Able to cruise to slow lane in neutral and started to pray the push button start will work. It did on the second push.

Filed Apr 24, 2019 · Electrical, Engine · 138,000 miles · MI

2011 jeep grand cherokee shuts off while driving. Power steering, engine control and braking all become difficult to use. Happening while turning causes the vehicle to veer into the guard rails, if they are present, or oncoming traffic, if turning away from traffic is too difficult. Luckily, in the multiple times this happened, I was turning right, either onto the highway onramp or into a gas station. The times into the gas station, sent me over the curb and grass, barely missing the pumps. The vehicle shows no signs of an error on the dash. All radio, lights and gauges work fine. Once you are able to stop the vehicle, it must be put into park and the push button start re-ignited. It terrified my family.

Filed Jun 5, 2018 · 122,000 miles · PA

Right rear door power locks do not work; all other doors work with main control and key fob. One must manually lock or unlock the right rear door. Per dealership it needs to be replaced with door latch p/n 4589922ah @ $340.00 total parts and labor plus tax. Safety concern for rear seat occupants.

Filed Aug 16, 2017 · Electrical · MA

I purchased my 2011 jeep grand cherokee overland last year from a toyota dealer. Only because no other dealers had one with saddle interior. So far the radiator needed to be replaced because it cracked leaking fluid and recently the push button starter went.is there a recall on the push button starter malfunctioning?

Filed Oct 6, 2016 · Electrical · 55,000 miles · WI

2/9/16 I remote started the jeep for about 3 minutes while I gathered my stuff up to leave. I drove the car approximately 4 miles. At the stop light I noticed my steering wheel was locked. I put my hazards on, put the car in park and started it up again. The car started just fine. 2/13/16 I drove for about 3 miles and as I was going downhill and I was slowing down to turn right the car stalled. If there was not a concrete curb in the turn lane I would have hit the cars sitting at the stop light. I had no breaks and the curb stopped my car. 8/20/16 I get in the car get on the freeway which is mile from our house. We drive approximately 6 miles (speed limit 70 MPH) as I take an exit ramp and my car stalls right before I hit the stop light. My car has never shown an code and no one dealership knows what to do. From my research stalling is a major issue with 2011 jeep grand cherokees. I have never had a car stall on me until I got this car. I got new key fob batteries in february 2016 and sometimes the car will not start and I will get an error saying "key not detected"

Filed Jul 25, 2016 · Electrical · 60,200 miles · NJ

1st the sensor for "key not detected" displayed.I had it fixed at the dealership. Shortly after, it returned but this time all the sensors on the dash lit up and the vehicle transmission dropped in gear. Almost got rear ended by a truck on the highway.the speedometer shut down and the wipers turned on. I pulled over and turned off the vehicle. Once it finally restarted, it would not get off the park gear. Finally after 4 attempts it restarted and I was able to drive home. It died in my driveway. Would not restart .I had it towed to the dealer. Its been there for approx. 2 weeks. They said they cant find the problem and have called they're techs at they're corporate head quarter's to assist them. According to many forums on line this seems to be a common problem. This should be a recall. The dealer admitted to finding a melted part. This is a costly repair that they claim my warranty will not cover! My vehicle dramatically dropped in speed while driving on a major highway. If that's not considered a safety issue and the fact that there is an obvious fire hazard with the dash or the fuse box is insane!! There is a high potential for an electrical fire to break out due to a faulty design. The vehicle is electronic and the transmission has features that changes the operation of the vehicle while driving! I would like to see anyone drive in front of a tractor trailer on a major highway and suddenly drop the transmission to 1st gear (high RPM and dramatically drops speed) and see how all of the sudden you can create a major accident like I almost did! This needs to be looked into.

Filed Jun 20, 2016 · Brakes, Electrical · 64,500 miles · MN

Was slowing down from 50 MPH to make a left hand turn. As I was entering the turn, at about 30 MPH, the engine shut off. All dash lights still functional, radio was still on, turn signal still on. There was no sputtering. Lost power steering and power braking (and any other items that are not functional while in "run" mode). Shifted to "neutral", but it would not start because the transmission was not in "park". Pulled to the side and stopped the vehicle, put it in "park". Started like nothing had happened. There were no warning lights before shutdown, there are no service lights or obd ii codes stored in computer. Was using the push button starter, the key fob was in my pocket.

Filed May 21, 2016 · Transmission · 22,575 miles · PA

This jeep has the electronic shifter. I very rarely drive it as it is my wifes car. I pulled into a parking space today in a pouring rain. I pushed the shifter all the way forward into park, hit the engine shut off button, grabbed the key fob, and stepped out the door. To my horror I discovered that the car was still running in reverse. I had to run several steps and dive into the car and push the brake pedal down with my left hand and shift it into park with my right hand. The parking lot was full of people including many children. Had I not gotten lucky and stooped the vehicle, their could have been a tragedy. I know from the news that there is a recall being considered on this deadly shifter. It can't come soon enough. I beg you to pressure chrysler to address this extremely dangerous situation before people are killed. This car is not safe to drive, especially by someone not used to it. Please get back to me with a response. Thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).