2011 Jeep Grand Cherokee: stuck in gear or won't shift

Filed Aug 25, 2022 · MI

I’m driving the vehicle and it will not shift out of park after putting it in park. I had to turn the car off in order to get it to shift out of park. This happened to me twice

Filed Jan 1, 2019 · Electrical, Engine · 170,000 miles · IL

Purchased vehicle 12-15-18. Since then, the vehicle has stalled intermittently (3 times in 2 weeks) at stops without any lights appearing on instrument panel. The first time, I wasn't even aware the engine cut out until I pressed on the accelerator and nothing happened. The vehicle starts back up, but will not go into gear immediately. In one instance, it took about 5 seconds to go into gear. Brought vehicle to dealer where purchased (pauly toyota- crystal lake, il.) who recommended bringing it to a jeep dealership. Brought to crystal lake, il crysler jeep dodge who could not diagnose problem as no faults appeared under test. Fluids were clean, and at proper levels. Was told to drive vehicle until condition reappeared, and it would be reinvestigated. This is similar to other complaints about this vehicle type stalling, except that so far, it has only happened when the vehicle is at a stop in traffic.

Filed Sep 29, 2016 · Electrical · 67,000 miles · OR

When the jeep was started it would not shift into gear. Also the car could not be turned off. All of the the warning lights on the dash were also on. So the car was left with the engine running but nothing else working. The cooling fan for the engine would not work so the car started to over heat. I called the dealer and asked for suggestions on how to turn off the car. The response was to take off the battery cable. The battery is under the seat and can not be removed with out tools. At this point the car over heated and was pushing out coolant onto the ground. I finally had to open the fuse / relay box in the engine compartment and start pulling relays until the engine turned off. I had no other way of getting the engine to stop running and the fear was something would get hot enough to catch on fire. All of this resulted in over $1600.00 dollars in damage.

Filed Jun 13, 2015 · Electrical, Engine · 32,000 miles · VA

On or about april 20, 2015 I had just driven my jeep about 20 miles to get groceries came home unloaded and went back to start jeep to go pick up grand daughter at school and the jeep would not start. It would crank for about 30 seconds and then stop. Tried to start 5 or 6 times. Took my truck to get grand daughter. Called chrysler and they sent dealer to get jeep. About an hour later jeep started then but they took it to check it out. After 5 days they told me I need a new battery. They wanted $355.31 for new battery. Took jeep to 2 parts stores and they checked the battery and said it was stronger than what was posted on battery. On may 7, 2015 I was out at store and jeep would not start. Tried about 6 or 7 times and then it started without my foot on brake but would not go into gear. Restarted and was fine. Called dealer and took back on may 8, 2015. Dealer kept jeep over night and told me I needed a new battery. Bought a new battery through my son in laws shop cost me $122.14. The dealer charged me $90.00 for the test. So I am out of $212.14 as of now. Today june 13,2015 I went to start my jeep and it would not start. Same as both times before. I know the problem is with the tipm and no test will show that there is a problem with it. Called jeep hot line and they said there is no recall on this and no reports. To take it to the dealer and have them test it again that they could not help me with this problem because my jeep was out of factory warranty. I only have 32989 miles on my jeep. It only had 32627 on the second visit to dealer. I have extended warranty on the jeep but they charge $50.00 if the test don't show up a problem. So I am between a rock and a hard place. Where do I go from here. I know there are a lot of reports on here about the same problem I am having. Thank you for your time.

Filed Mar 24, 2014 · Transmission · 2,000 miles · MD

Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle would accelerate from one gear to the next on multiple occasions without warning. The contact stated that he experienced the failure more than fifteen times. The contact stated that the automatic transmission gear would go into a low gear when he did not shift the vehicle into manual. Additionally, when the gear box was bumped, it changed gears at random. The vehicle was taken to an authorized dealer multiple times, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2000. Updated 05/12/14 ma