2011 Jeep Grand Cherokee: gas smell in the cabin

Filed Sep 15, 2025 · Fuel system · MI

To whom it may concern My 2011 jeep grand Cherokee has a very strong gasoline smell to the point I get dizzy when I’m driving it and a instant migraine Even if the car is parked in my drive way overnight the next morning you can smell gasoline from the outside too Please help me Thank you for your time

Filed Feb 20, 2018 · Fuel system · 63,999 miles · MA

Safety issue- fire/explosion: gasoline fumes outside of jeep at 63k miles. Dealer completed smoke test and reported smoke emitted from top of gas tank indicates leak from one of several access ports (filler pipe access, fuel pump access). Dealer cannot confirm without $1,600 fee to drop tank to confirm diagnosis. Dealer felt leak due to faulty design/manufacture/assembly/installation of parts (o-rings/seals/etc.). I am original owner, retired,on fixed income and have completed all recalls and meticulously maintained vehicle. Dealer suggested I call jeep corporate (800‑992‑1997) and ask for "goodwill" repair. After 17 phone calls to jeep corporate I continue to get: 1) no reply, 2) no callbacks 3) catch 22 stating I must pay for tank removal to confirm diagnosis, repair and determine if parts are defective. Jeep corporate (kenisha -operator kb805) told me today (2-20-18) that decisions was made not to grant goodwill repair due to dealer report that leak probably (not confirmed) due to corrosion around access ports on top of gasoline and warranty has expired. Leaks due to corrosion by "wear and tear" and not faulty design/ manufacture/assembly or installation at factory. I was told I was responsible for full cost of repair, irrespective of potential fires or explosions due to gasoline fumes emitting from corrosion on top of plastic gas talk. I disagree. The design (inaccessibility to top of gas tank0), parts (non-corrosive stainless steel metal retainers, and o-rings), and questionable assembly have resulted in this potential fire and explosion trap. With safety being in the name of the federal safety agency, I am hopeful investigation and recall address this issue. Thank you

Filed Feb 12, 2018 · Fuel system · 63,000 miles · MA

Safety complaint - fire/explosion: gasoline fumes outside of car and occasionally inside of car. Jeep dealer states faulty design/manufacture/assembly of gas tank and/or parts resulted in o-ring failure causing engine light to go on with codes for evac failure. Fumes at minimum when air temp below freezing as seals freeze shut and engine light stops going on. When air temperature is above freezing, fumes resume, engine light goes on with same evac codes and gasoline fumes can be detected outside and inside of car. Jeep dealer stated parts are minimum costs but labor to remove/replace tank and parts - `$2,500. Safety issue. Called chrysler a dozen times and no follow up. Case #s 32808988, 32840898, 33072326 filed, no follow up. Requesting chrysler-jeep for "good will" repair or share cost repair for faulty manufacture leading to extreme safety issue. Filed odi with the federal safety agency # 11048089 on 11/22/17 - spoke to dawn

Filed Nov 22, 2017 · Fuel system · 61,000 miles · MA

Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that there was a progressing fuel odor coming from the rear of the vehicle. The dealer (acton chrysler dodge jeep ram, 196 great rd, acton, ma 01720, (978) 263-7300) diagnosed that there was an internal leak on the top of the tank. The dealer stated that the o ring and retainer needed to be replaced. In addition, the vehicle was also inspected and diagnosed by an independent mechanic. The manufacturer was notified of the failure and stated that they would follow-up to determine if they would provide a solution. The approximate failure mileage was 61,000. *bf

Filed May 13, 2015 · Electrical · 3,000 miles · WA

Sometimes, not often when I use the cable tv remote my vehicle starts up in the garage and runs for 15 minutes or until I turn it off, if I know it has started. This has also happened when I turn my electronic fire place on. The first time this happend I herd a noise, I thought was a car running in my drive way, as I walked into the garage to open the garage door I knew immediately it was my vehicle and ran for the keys to turn it off, the garage was full of exhaust fumes so I held my breath as long as possible. Good thing I not have kids this is a major safety issue in my opinion. I have taken vehicle to several dealerships in my state including where I purchased the vehicle and they say they fix it, however it still not fixed. It seems all they do is reset the battery, I have told them I already did that several times and it not fix the problem. Same ole same ole, yada yada yada

Filed Sep 23, 2014 · Fuel system · 57,000 miles · SC

Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start on the first attempt. The contact had to wait several minutes before the vehicle could be restarted. When the vehicle restarted, there was a strong fuel odor. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 57,000.

Filed Sep 16, 2014 · Electrical, Engine · 33,313 miles · NJ

Vehicle began presenting with grinding noise upon start up (similar noise to turning the key in older vehicle once engine was running). Brought to dealer's attention at time of service - dealer could not duplicate grinding noise. Within a few weeks, vehicle began taking more than 1 attempt to turn engine over (sometimes up to 4-5 attempts), including prolonged engagement of starter motor. If multiple attempts, noticed rich fuel smell. Mentioned to dealer at time of next scheduled service - dealer could not duplicate starting problems over the course of 2 days in their care. Dealer said to wait for more frequent occurrences to begin then they would check again. Starting issues were intermittent and continued to occur until last week, where after "hard start," vehicle engine stalled while in reverse pulling out of parking spot (<5 MPH); however, power to lights and radio remained on; steering locked up, and had to push vehicle to safe spot. Took 2 starts to get engine running again. Next day, after 4 failed starting attempts (5th successful), had battery tested and replaced day after thinking it could be part of problem (starter and alternator tested fine). The day after battery replacement, vehicle produced what sounded like abnormal start, then engine stalled while in motion under 5 miles per hour. Based on evidence and prior reports, faulty tipm is suspect. We are fortunate that both stalls occurred under 5 MPH; it is only a matter of time before this happens at highway speeds. Hoping the federal safety agency will force chrysler's hand into opening formal investigation into faulty electrical systems in vehicles.