2011 Jeep Grand Cherokee: steering wheel locks up

Filed Mar 26, 2020 · 97,400 miles · ME

Twice in the past two months, vehicle has completely shut down during braking, while in motion, while making a right hand turn. Lost power brakes, steering, everything. The first time it happened luckily no one was behind me. The second time, the steering wheel locked and I ended up in the median curb with two cars behind me that had to abruptly swerve to avoid me. It was a complete shut down. No power anything, radio, lights, nothing. I came to a stop after standing on the brake with all my weight! I put the car in p and it started right up after that. Very scary and unsafe, needless to say! I have since parked it but am having a really hard time with a family of 5 down to one car. I am on an email list to be notified when there is a fix, but it seems they're not in a hurry! The recall number for this fix is 19v‑813. Thank you.

Filed Mar 5, 2020 · Fuel system · WV

Letter from the state of west virginia office of the attorney general on behalf of constituent regarding the safety recall on his 2011 jeep grand cherokee. *ld*dt the consumer stated the vehicle died while driving and the steering wheel locked up. The dealership was notified and advised there was no remedy. The consumer requested a loaner vehicle until the problem was resolved.*js consumer stated there were no engine light or messages and could not be repaired.

Filed Dec 12, 2018 · Steering, Transmission · 55,000 miles · IL

Tl* the contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle stalled and the steering seized. The contact placed the vehicle in neutral. When the vehicle was restarted, it operated normally. The vehicle was taken to elgin chrysler dodge jeep ram (1010 e chicago st, elgin, il 60120, (847) 697-0900), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 55,000.

Filed Feb 1, 2018 · Engine, Fuel system · 56,000 miles · TX

Tl* the contact owns a 2011 jeep grand cherokee. On several occasions, while driving, the vehicle stalled and lost power while decelerating from highway speeds. As a result, the steering wheel seized. There were no warning indicators illuminated. The vehicle was taken to covert chrysler dodge jeep ram (8107 research blvd, austin, tx 78758) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The vehicle was then taken to nyle maxwell chrysler dodge jeep of austin (13401 ranch rd 620 n, austin, tx 78717) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The contact took the vehicle to mac haik dodge chrysler jeep ram (3207 s general bruce dr, temple, tx 76504) where it was diagnosed that the fuel pump and the fuel pump relays needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified and a case was opened. No further assistance was provided. The approximate failure mileage was 56,000. *bf *bf

Filed Nov 12, 2017 · 108,000 miles · MA

As I was taking the exit onto the interstate, my steering wheel locked and my car stalled. It came to a complete stop. This is the second time this happens to me after taking a turn. Luckily no vehicle was driving behind me. I placed my car in park and restarted the engine. The first time I took my vehicle to the dealers and they stated that they could not find anything wrong. I noticed that other jeep owners have had similar experiences. Jeep dealers should look further into this matter and pinpoint this issue.

Filed May 5, 2017 · Engine, Steering · 107,000 miles · CA

On may 4, 2017, approximately around 7:00pm, I turned right onto a freeway and my steering wheel locked up and the vehicle shut off completely. I was not able to turn the steering wheel and barely was able to make it out of the middle of the road. The engine shut off while driving down the road. I am luck that I did not have a car behind me or I would have caused an accident. How scary!! Chrysler has claimed that they have fixed this!!

Filed Mar 27, 2017 · 120,000 miles · MI

While driving, the vehicle engine shuts off and the steering wheel locks up. Having a hemi v8 in the front makes it very difficult to steer! I have no idea when the vehicle will stall but ive ended up at a stop sign and in the middle of an intersection twice. A bit scared as to when this will happen again. The radio and headlights stay on when this happens. Ive found that putting the vehicle in neutral and pressing the start button restarts the SUV

Filed Mar 7, 2017 · Brakes, Engine · 67,000 miles · CA

When driving the engine will turn off with no warning. Since december until now, it has done this a total of 6 times. 3 of the times either merging onto the freeway or getting off of the freeway. Scares me so much. I have been lucky enough to not have anyone crash from the behind. My steering wheel locks, and the brakes become very hard to push down on. Its hard to move out of the way of traffic.

Filed Jun 3, 2016 · Engine · 113,998 miles · AZ

Driving w on 60 in az, 30 mins after having oil changed at local auto care shop, where I was told everything looked fine but my radiator hoses looking soft. Consider getting g new ones in this 112 degree heat (like the day I'm submitting this). On freeway, engine overheats, stalls, steering locks, brakes harden and I come to a complete stop in an inconvenient 2 inches off the curb, still in everyone's way as they attempt to exit mill ave. Brakes hard and doesnt allow for push-to-start button to turn over. Nor to place in neutral. Standing by for a tow as we speak. Never had this happen before. Coolant just topped off three days ago and given an okay after oil change half hour prior to this happening. Perhaps coincidence. Perhaps just life. Reporting either way.

Filed May 28, 2015 · Engine, Fuel system · 72,805 miles · VA

On 5/25 approximately 2:30 pm while merging onto the highway vehicle stopped accelerating and steering locked up and engine stalled out while in the right lane of the highway. Had to drift over to shoulder on left hand side on highway where speed limit 65 MPH but drivers often do 75-80 MPH. Vehicle would not restart and had to be towed.

Filed Feb 11, 2015 · Engine, Steering · 44,124 miles · CO

Was coming to a stop, getting ready to do a left turn and the car engine went off and the steering wheel locked. Had to come to a complete stop and put jeep into park to start it again. Started fine but was dangerous as this could have happened in the intersection. Could have caused a crash. This is the second time this has happened and took it in for a recall already regarding stalking issue. Please help

Filed Dec 29, 2014 · Electrical, Steering · 28,000 miles · PA

Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at approximately 35 MPH, the steering wheel seized and the vehicle stalled without warning. The vehicle was taken to a private mechanic who stated that the vehicle was functioning as designed. The contact received a notification of the federal safety agency campaign numbers: 14v530000 (electrical system) and 14v154000 (service brakes, service brakes, hydraulic) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failures. The failure mileage was 28,000.