Car has died while driving 4 times in the last 3 years. Complete loss of power WHILE driving. Lost of power steering, loss of brakes while driving. Chrystler is saying recall was resolved by previous owner but it is still happening. EXTREMELY dangerous. I have paid out of pocket to replace the TIPM (over $3000) and I was not told about the fuel pump relay issue associated and connected with this recall.
2011 Jeep Grand Cherokee: fuel pump failure
187 of the 1,641 complaints about the 2011 Jeep Grand Cherokee describe fuel pump failure.
- owner complaints
- 187
- of this car's complaints
- 11%
- typical repair cost reported
- $1,300
- typical mileage
- 67,000
- recalls
- 0
Is there a fix? 3 service bulletins cover this area of the car. See below
Fuel pump failure by model year
What owners say
I had a recall for my 2011 Jeep grand Cherokee to repair a faulty fuel pump relay causing hard starting now it’s starting to intermittently do the same thing sometimes starts right up then sometimes will crank a long time before starting. This is what it was doing before they did the recall now it’s doing it again
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of the federal safety agency Campaign Number: 19V813000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that shortly after starting the engine, the vehicle experienced a loss of motive power. The check engine warning light illuminated. The vehicle was towed to the local dealer, where it was repaired under the federal safety agency Campaign: 17V572000; however, parts were not available for the federal safety agency Campaign: 19V813000(Electrical System). In addition, the local dealer advised the contact that the vehicle was in need of a fuel pump replacement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 141,000.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle occasionally stalled while at a complete stop. The contact stated that the vehicle was able to restart after several attempts, approximately 15 minutes. The vehicle was taken to an independent mechanic, where the failure could not be duplicated; however, the contact was informed that the vehicle could be experiencing a fuel pump relay failure. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 19V813000 (Electrical System); however, the VIN was not included in the recall. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 158,660.
My vehicle in the last 2 days has randomly shutoff completely while driving on the highway. I was able to place in neutral, then restart the vehicle thank goodness without being rear-ended or a collision. The vehicle has been repaired before (the federal safety agency Campaign ID: 19V813000) and (Chrysler's recall number V62). The vehicle at this point I fear is too dangerous to drive. I am going to have the car towed to the dealership in hopes of reinstalling the fuel pump relay hack. There are many of the same complaints online from other drivers with the same vehicle. Something else needs to be done about this soon before someone gets killed.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled. The vehicle was towed to the dealer who diagnosed that the fuel pump relay was faulty. The fuel pump relay was replaced but the failure reoccurred. The vehicle was towed back to the dealer who replaced the fuel pump, and the vehicle was repaired. While driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local service center who diagnosed the vehicle with power train failure. The manufacturer was not notified of the failures. The VIN was not available. The failure mileage was 130,000.
This vehicle stops while driving. It happens when it comes to a stop or slow down. Will turn off. In some instances I have lost my power brakes. This has been happening since November of 2022. The dealership has replaced the recall part, the fuel pump relay. Still happens. They thought it could be low transmission fuel. No, still happened. They have driven it over 100 miles and it wouldn’t replicate for them so they say they cannot fix it because there is no check engine light on. This is a safety hazard.
Aloha i have a 2011 jeep grand cherokee that is over heating. It started when leading up to the recall for a fuel pump relay. The part didnt really exist is what the dealership mention. They would put an order in for the part but it took almost 2 months for it to come in then they put the part in jeep has never drove the same. I pulled up the code P0443 evap system I change that checked codes still had code n problem. I'm running out of option n money about to give up. Pls help is possible would like to jus get another vehicle but I spent mosr of my funds trying to find the jeep smh. Help
I have gone back and forth to the dealership since I purchased my Jeep. It’s been a horrific time dealing with all of the issues. Seatbelt sensor’s, windshield sensor, fuel pump problem over and over. I’m alive by the grace of God, while on the freeway the Jeep latterly stop. Completely died on me. Nothing to warned me simply shut off. For the longest all I got from the dealership was no replacement was available. Finally in December 2021 it was replaced. But right after I drove off the lot the air bag light came on, I returned to the service department and once the service technician turned on the Jeep- nothing came on. So I went home a few weeks later the same thing on and then off . It would stay on for a couple of days then off. Now it’s on for months and off for about a day two the most. The lights on the dashboard are continuous flickering on and off. I’m so tired of all of the problems this vehicle has it’s ridiculous. I need some one to please look into this. I have spent over $5000.00 dollars on diagnostic testing and repairs from extra work other then the normal expense’s. I’m at the end of my patience with this.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the local dealer who diagnosed that the fuel pump relay was faulty and needed to be replaced. The fuel pump relay was replaced under the federal safety agency Campaign Number: 19V813000 (Electrical System) however, the failure recurred. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 190,000.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at 5 MPH and making a right turn, the vehicle stalled. The Forward Collision Warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact was able to restart the vehicle and continued to drive. The contact became aware of the federal safety agency Campaign Number: 19V813000 (Electrical System). The vehicle was taken to the dealer for the recall repair and the dealer replaced the fuel pump relay; however, the failure recurred six months later. The vehicle was taken back to the dealer where it was diagnosed that the Total Integration Power Module (TIPM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to follow up with the dealer. The failure mileage was approximately 150,000.
Recall 14V5300 - replacing fuel pump relay to prevent vehicle not starting and stalling was performed in November 2021. It has not solved the problem. Th Grand Cherokee still does the same thing. I replaced the relay that was replaced in the recall. No help. Chrysler Corp. did not fix the problem. A new recall needs to happen. This Grand Cherokee has stalled slowing down to come to a stop and when slowing down to turn at an intersection. This is very dangerous. It could cause an accident at the intersection. This recall needs to be revisited or a new recall needs to happen to solve this problem. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2011 Jeep Grand Cherokee fuel pump
Is fuel pump failure a common problem on the 2011 Jeep Grand Cherokee?
187 of 1,641 owner complaints about the 2011 Jeep Grand Cherokee (11%) mention fuel pump failure. The model year with the most reports is 2012.
How much does it cost to fix fuel pump failure on the 2011 Jeep Grand Cherokee?
Owners who mentioned a price put the repair at about $1,300 (median of 18 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2011 Jeep Grand Cherokee?
There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Jeep Grand Cherokee
Stalling 402Won't start 181Check engine light 80Loss of power 79Fire or smoke 58Power steering loss 52Key fob 43Brake failure 37Headlights 31Wipers 30Engine failure 25Hesitation 19Misfire 17No deployment 16Door locks 16Sudden acceleration 15Steering lock-up 14Warning lights 13Airbag light 12Overheating 11ABS 10Adaptive cruise 10Collision warning 9Knocking 9Jerking 9Harsh shifting 8Whining noise 8Battery drain 7Fuel smell 7Ball joint 6Grinding brakes 6Won't shift 5
VIN decoder
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