2000 Jeep Grand Cherokee: fuel pump failure

Filed Sep 3, 2017 · Engine · 189,000 miles · GA

Bought this 2000 grand cherokee limited and while driving it at 55 MPH, it lost power for about 5 seconds and then regained power. The next day it stalled at a stop sign but was able to restart after several tries. Was driving a couple days later and while slowing down for another stop sign the vehicle stalled and was luckily able to get to the side of the road out of traffic. Today the vehicle stalled again today approaching a red light and thankfully was able to get it to the median out of traffic. After reading post onlines, this seems like a known and common issue with the jeeps with stalling which occurs at both low and high speeds which can be dangerous if it stalls and no steering or braking abilities. A recall needs to be done since jeep dealership can't answer to the true issue. Replaced fuel pump and filter with no success

Filed Feb 2, 2015 · Electrical, Engine · 93,000 miles · CA

I own a 2000 jeep grand cherokee and while driving it the car stop suddenly without any notice. Car was unable to start again. Took car to a local dealer and they said it was the memory that needed to be replaced. Cost for the memory replacement $1000, 2 months later, jeep stop again without any warning. Have not been able to fix it because mechanic cannot locate the problem that making the car not turn on. Changed batteries, brakes, fuel pump etc. Don't know what to do anymore.

Filed Sep 1, 2014 · Electrical, Engine · 162,300 miles · NM · crash

I was driving on the freeway when my 2000 jeep grand cherokee v8 4.7l just stalled out without any warning. It took about 1 hour to start back up. Then it died about five times after that. My jeep also stalls out when I'm sitting at a stop light waiting for the light to change than bomb just like that my jeep stalls out. Most the time I can start it, but some times I can't start my jeep until the next day. I almost get slammed about 10 times already. I don't feel safe in the jeep.. I replaced my fuel pump, fuel filter, spark plugs, crankshaft position sensor, camshaft positions sensor, battery, battery terminals, and my oil pressure sensor. Nothing has helped my stalling! Nothing! I took my jeep to 2 different mechanics and they can't figure it out. I also called the jeep dealership here in albuquerque, new mexico and I talked to the techs and mechanics and they all said they never seen that before. I call bs on that. If you look on google and type 2000 jeep stall out, there's 100's even 1,000's of people dealing with the stall out problem. I don't feel safe in my jeep at all!! I don't even want my 6 year old in the jeep when I'm driving, sad thing is this is my only car!! Please help investigate this problem. Thanks 2000 jeep grand cherokee v8 4.7l.

Filed Apr 29, 2011 · Fuel system · 121,000 miles · CA

I have been getting the run around form customer service at chrysler. I have a jeep grand cherokee,and was planning on buying another. But>>> comments: --------- my 2000 jeep grand cherokee with a 4l engine stalls when turning left if the fuel level in the tank is below 1/4. The VIN number is; [xxx] this is very dangerous, and could cause a serious accident if I am not able to get out of the way of oncoming traffic. Last week I had the local dealer check the vehicle. They said if it were the sensing unit in the gas tank, it would be covered under a recall. They said it was the fuel pump itself, not the sensor, and therefore, I would have to pay around $1000.00 to have the fuel pump replaced. There is nothing wrong with the pump, there is something wrong with the pickup device whenthe tank level drops below 1/4, and this happens over a period of time. I have checked several web sites and found quite a number of people complaining about the same situation. I called chrysler today at 1‑800‑992‑1997 and was told I would have to speak with customer service at 1‑800‑853‑1403. When I called this number I spoke to a representative and I explained what the problem was and I was told the vehicle was too old for them to do anything about it. I asked to speak to his superior, and was denied a name. When I asked for a name, she asked "is anything else I can help you with and told me thanks for calling. This is not an anomaly with my 2000 jeep grand cherokee, according to the sites I visited, this occurs from 95 and on into the 2000 (s) jeep. The jeep died on my on a busy highway at 1/4 tank and I could not get out of the was of traffic in speeds of 70+MPH. I thought I was going to die getting my vehicle to the shoulder of the road. This defect can cause death. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Sep 3, 2009 · Fuel system · 148,049 miles · TX

Tl* the contact owns a 2000 jeep grand cherokee laredo. The contact noticed a fuel leak when fueling the gas tank. Fuel leakage in the presence of an ignition source could result in a fire. He contacted the dealer and a technician stated that because his VIN number was excluded from recall# 06e011000 (fuelsystem, gasoline: delivery: fuel pump), he was ineligible for a free remedy. The vehicle has not been repaired.the current and the failure mileages were 148,049.

Filed Aug 31, 2008 · Fuel system · 125,000 miles · PA

Longer than normal cranking time due to a worn o-ring in the fuel module assembly or by plastic contaminant entering the fuel pump. Technical service bulletin #14-06-00 (provided by service garage).

Filed Jun 11, 2007 · Acceleration, Fuel system · 30,000 miles · NV · crash

Tl*the contact owns a 2000 jeep grand cherokee laredo. The contact stated that the vehicle accelerates by itself and makes a strange noise in the transmission box. The vehicle has been in and out of the shop since the date of purchase, with repair costs exceeding $4,000. The dealer stated that even though there are recalls, her VIN is not included. The dealer changed her fuel injector system, which caused her to be involved in a crash and also receive speeding tickets. While driving 60 MPH, the vehicle shut off on the freeway and almost caused another vehicle to run over her. The contact stated that it takes approximately fifteen minutes to start the vehicle. She took it back to the dealer after the most recent failure and they stated that she would need another fuel pump. She called daimler chrysler who stated that she needed to take her vehicle back to the dealer. Chrysler stated that they would replace the parts of her vehicle at no cost. When she took her vehicle back to the dealer, they stated that the representative from chrysler gave her the wrong information and that her vehicle was out of warranty. The contact stated that her vehicle has not been driven since due to the previous crash and failures. The dealer and the contact have all of the repair documentation. A police report was filed for the speeding tickets. The current mileage is 99,000 and failure mileage was 30,000.

Filed Sep 18, 2006 · Electrical, Engine · OH

Tie rods, wheel bearings, ball joints, fan clutch, shorted engine compartment wiring harness, fuel pump assembly all gone wrong from time of purchase; january 2000/brand new to sept. 2006...some pd. Under warranty others after 2004 not; even though the defects usually do not happen to a jeep grand cherokee/fully loaded. The last straw was the ball joints; we asked if some form of recall should of been done and then asked for a reimbursement because my wife's' 2004 jeep liberty limited had a recall on it's ball joints/lower ones so after having mine replaced last friday 9/15/2006 we asked about the grand cherokee and it's ball joints; we also updated on all the defects we've had to correct and wondered if it wasn't a expensive lemon...$35,000.00 is what I paid. We called chrysler main customer service and was only told were sorry, the age of the jeep and past warranty...what does that have to do with all the past defects since 2000 and the fact we tried their customer service in 2002 and got no where again. No matter the age of the vehicle...safety is safety. And if ball joints go bad for no reason and have to be replaced then, it should go as a safety concern for all their vehicles.

Filed Sep 2, 2005 · Brakes, Fuel system · 10,998 miles · NM

Dt: consumer had to replace five individual brakes in five years. First was the front brakes and rotors, then it was the front brakes and rotors again about seven months later. Then almost a year later, had them replaced again. A year after that had the rear brakes and rotors done. Finally had the front brakes and rotors again. The mechanic told consumer that the rotors were warped, and that they could barely get them off of the car.*ak when I first noticed this, the brakes started to seem like they were not as effective as they should be. Then, about a week later, the car will start to vibrate as I press the brake pedal, and the vibration starts in the brake pedal, and continue to vibrate until the whole car is shaking. It took a long time for the vehicle to crank. The dealer replaced the fuel pump o-ring and shims.

Filed Sep 6, 2004 · Fuel system · 58,000 miles · OK

Jeep grand cherokee fuel pump failure. It is difficult to start. Often you have to turn the key on and off 3-5 times before you attempt to crank over the engine. This will build enough pressure in the tank to get it started. The other method you must use is to turn the engine over for 5-10 seconds, and it will never start doing this the first time, but then when you let off the key for 5 seconds, and start again, it will finally crank the engine over. This gets old, and is very difficult to explain when selling the vehicle. To top it off, the fuel pump is in the tank making it very labor intensive to fix. My ase certified mechanic says he has fixed several with this problem, and it is a wonder why this has never been recalled.

Filed May 11, 2004 · Fuel system · UT

After having a fuel pump replaced for slow starting, our 2000 jeep grand cherokee began suddenly accellerating for no reason or pattern (but mostly at startup). We took the auto to the local jeep delership in brigham --- where it is now. We told them we were concerned about saftey because of the news coverage of a similar jeep unexpectadly accellerating, jumping a curb and hitting 3 people in slc. In looking at the internet, we found several simlar saftey complaints and that jeep(chrysler/demler) has determined there is not enough of a pattern to address the issue. I can easily see how this problem could have severe and dire results and should be investigated

Filed Apr 1, 2004 · Brakes, Engine · NJ

Consumer started experiencing problems with the brakes nine months after purchase. *ph the consumer had rotors replaced several times. There was an excessive crank when the consumer attempted to start the vehicle, the dealer replaced the fuel pump quad ring. The tail light bulb and water pump was replaced.