2000 Jeep Grand Cherokee: complete transmission failure

Filed Apr 21, 2017 · Transmission · 140,000 miles · FL

Tl* the contact owns a 2000 jeep grand cherokee. While driving 40 MPH, the vehicle failed to accelerate while depressing the accelerator pedal. Also, the gear shifter independently shifted out of drive and into second gear. Approximately thirty minutes later, the transmission temperature gauge and the overdrive off warning indicator illuminated. The gear shifter failed to go into reverse. The vehicle was taken to an independent mechanic who diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.

Filed May 19, 2004 · Electrical, Engine · 90,000 miles · MD

Sudden loss of power on three occasions. While driving at highway speeds, vehicle instantly looses all power. Obvious problems navigating to shoulder on multilane highway in traffic. Could easily be stranded in lane. Difficulty steering. Requires towing. Has occurred three times in last two years, twice in last month. First time, replaced computer. Second time, replaced transmission sensor. Third time, undetermined.

Filed Jan 13, 2004 · Brakes, Electrical · 49,000 miles · FL

I have a 2000 jeep grand cherokee laredo. In early december I was driving the vehicle when my engine light illuminated. I immediately called my mechanic, who happens to work for midas. He told me to bring it in right away. Because I live closer to midas than any jeep dealer, and because of the service I have received in the past from jeep/chrysler, I took it to my mechanic. He advised me I had a blown head gasket. I received an estimate from him and he also advised me that the dealership would be considerably more expensive, I allowed him to repair the vehicle. After the repairs were complete, I talked to my mechanic and he advised me to contact chrysler/jeep and ask for reimbursement. Here in lies the complaint. When I contacted the dealership, bob dance jeep in oralndo, I was told there was nothing they could do to help because it was my fault I drove the vehicle "hot". I explained the reasons I took it to my mechanic as opposed to the dealer and I was told so sorry. I then try to contact the warranty people for the vehicle. I was told I only had a 3year 36,000 mile warranty and that I wasn't able to do anything about it. The vehicle had 49,000 miles at the time of repair. I asked if I would be allowed to purchase an extended warranty and was rudely told no. This is only one example of the customer service I have received since purchasing this vehicle in july 2000. I have also replaced the transmission, two bateries, repaired the window which did not work and had the rotors cut three time. When I spoke to chrysler headquarters, I was not surprised to receive the same response. I was told because the work was done by an independent garage,midas, I was not entitled to any type of reimbursement, period. I don"t trust jeep/chrysler. I don't want them working on my vehicle. Someone please help me!!

Filed Oct 25, 2003 · Transmission, Visibility · 64,000 miles · TX

I purchased a 2000 jeep grand cherokee laredo in august 2000. Yesterday, my transmission failed and would jerk when shifted into reverse. Today, I contacted the dealership and was basically told "too bad," because my warranty was expired. I asked to speak to the gentleman that sold me the jeep, was placed on hold for several minutes and then transferred to someone else's voice mail. My jeep is 3 years old and has 60,000 miles on it (transmission failure!!!--I've had vehicles for 10 years with no transmission problems and three times as many miles). The business manager stated that she had seen vehicles with 3,000 miles on them fail (better watch out). The estimated cost to fix the transmission $1650. I purchased this vehicle new for reliable transportation and have had problems ever since. I have also had problems with the brakes and had to get the front rotors replaced as they were warped. My back windshield wiper hesitates before starting. It is sometimes hard to start and that has been happening since shortly after purchase. Staff at the dealerships are rude and unresponsive when notified of problems. Staff at the dealership informed me that repairs on my jeep for a wiring problem would take 3 days, and they ordered the wrong parts and kept my jeep for over 2 weeks (and then I had to take it back the next day due to wiring problems). I also hope chrysler is aware that they have just lost a loyal jeep owner/fan. I will never purchase another jeep and will certainly not recommend it to anyone. I can't wait to get rid of this piece of crap.

Filed Apr 28, 2003 · Transmission · WI

While driving, the automatic transmission failed to shift properly.

Filed Dec 23, 2001 · Transmission · CA · crash

After being side-swiped I exited my vehicle leaving the engine running and the transmission in what I believed to be park. After a short time my vehicle, on its own, backed into another jeep parked in the intersection behind me. At the time I believed I left the transmission in neutral. Sometime towards the middle of this year I read of a problem with this model stating the transmission failed to stay in park but the article further stated it was for model years up to 1999 only. Subsequently I read that later models also had this problem (a flat spot between park and reverse causing the trtansmission to hold the vehicle in park without the detent locking it in park). With this information I tried to simulate the problem on my vehicle. To my surprise I could easily shift the transmission onto the flat spot without the park detent locking into park and with just the slightest touch of the shifting lever cause the treansmission to shift into reverse. This could only be accomplished with the engine running. I now question if the second part of my accident (my vehicle backing into the car behind mine) was caused by this design flaw in the transmission. I reported my findings to the dealer's service manager but was told "...to talk with the body shop that repaired the damage to my vehicle" (I did not tslk with the body shop as this solution sounded ridiculous).

Filed Sep 16, 2001 · Transmission · MI

6 months ago, noticed transmission leak. Took it twice for repair. After 2 repairs the transmission is still leaking which 2 weeks ago LED me to call both the dealer & manufacturer. On 09/13, the dealer took the car back for repair but informed me that he will not replace the transmission because he sees no leak. On 09/16, I notice again that the transmission is leaking and therefore I am filling a complaint.

Filed Aug 6, 2001 · Transmission · NY

Vehicle jumped out of gear from park to reverse, accelerating almost 30 MPH. Dealer previously replaced transmission for "it was not grounded properly". Please add additional information.

Filed Mar 26, 2001 · Brakes, Transmission · MN

Whenever pushing on ABS braking system, they would fail to engage. Would be vibrating. Aluminum rims were cracked. When shifting into 4-wheel drive would smell something burning. Taking vehicle to dealership.*ak also, the transmission failed to shift correctly.