I am reporting repeated drivetrain and transmission failures involving my 2018 Jeep Grand Cherokee SRT. The problems began with failure of the driveshaft carrier bearing, which was replaced with a brand-new component by an independent mechanic. The transfer case subsequently required replacement and was replaced with a brand-new unit by a reputable dealership. After these repairs, the original transmission mechanically failed at approximately 99,000 miles. I replaced it with a transmission from a 2021 model that had approximately 45,000 miles. That transmission then failed after only approximately 5,000 miles of use in my vehicle. I am now having another transmission installed, meaning my Jeep is receiving its third transmission. By the completion of these repairs, I will have spent more than $20,000 addressing drivetrain and transmission failures. I am concerned that an underlying drivetrain, transmission, electronic/control, or other vehicle-related condition may be contributing to these repeated failures. Replacing major drivetrain components has not resolved the problem, and I am concerned about the safety and reliability of the vehicle. I am also aware of a similar situation involving my niece’s 2021 Dodge Durango R/T with approximately 60,000 miles. Her vehicle is also on its third transmission, with brand-new replacement transmissions being installed under warranty. I am requesting that the federal safety agency review these repeated failures and determine whether similar transmission or drivetrain problems have been reported and whether they may indicate a safety-related defect or broader pattern.
2018 Jeep Grand Cherokee: complete transmission failure
5 of the 856 complaints about the 2018 Jeep Grand Cherokee describe complete transmission failure.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 1
Complete transmission failure by model year
What owners say
I Purchased my my vehicle from a dealer approximately two and a half months ago. While driving the transmission of the vehicle gave out. The car rpm shot up to seven thousand and only goes 30 mph. My safety was in jeopardy because the vehicle lowed down rapidly and I had to maneuver to the side of the road in order not to be struck from the rear. I had taken it to get inspected by AAMCO and was informed that the transmission failed.
This vehicle needs a new transmission. Dealership cannot locate one to fix. What should be my next steps, it's my daughters vehicle. Who needs tp get back and from HS, Collage class, cheer and work.
Transmission failed while driving. Had someone been behind me they would have hit me. It was towed to a dealer and through the extended warranty it was deemed a faulty transmission. There was no indication of an issue until it happened. Once the transmission failed the check engine light came on.
I've had my car in the shop 4 times for well over 85 days and it's still having the same transmission problems. I have very hard shifting with acceleration and deceleration, I have had the vehicle get stuck in first gear while making turns onto streets and I've had it surge forward on me. I've had updates, parts within transmission replaced and a new transmission. I now have been told that they couldn't replicate my issue and when I took it off the lot it did the hard shifting and then it got stuck in first gear while making a turn. This has always occurred in city driving, any weather conditions. I've been told that the hard shifting is normal in all 8 speed transmissions. I do not feel safe driving this vehicle. I have had several instances that a wreck has almost occurred due to it not shifting out of 1st gear. I was told that they can't go to chrysler about a buy back since there is no error code. I guess I'm supposed to put my life/family in harms way.
Service bulletins that may apply
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward...
- Power Liftgate Inoperative.
- The vehicle will exhibit a service transmission/check engine warning indicator for the following...
- Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV...
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00,...
- Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...
Related recalls
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
- Risk
- If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U43.
Recall number 18V280000 · Recall details
Questions about the 2018 Jeep Grand Cherokee transmission failure
Is complete transmission failure a common problem on the 2018 Jeep Grand Cherokee?
5 of 856 owner complaints about the 2018 Jeep Grand Cherokee (1%) mention complete transmission failure. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2018 Jeep Grand Cherokee?
There is 1 recall and 39 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Jeep Grand Cherokee
Backup camera 78Check engine light 53Stalling 38Screen failure 25Won't start 24Misfire 21Overheating 21ABS 20Engine failure 20Headlights 19Start-stop 15Adaptive cruise 14Fire or smoke 12Loss of power 12Fuel pump 11Jerking 11Wipers 11No deployment 10Sudden acceleration 10Warning lights 9Seat belt 8Knocking 7Hesitation 7Grinding brakes 5Collision warning 5Power steering loss 5
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