The Jeep Uconnect System control screen has delaminated form normal use which is a well documented issue on thousands of jeeps from online research. The delamination now has the vehicle pushing buttons on the screen by itself and changing safety parameters while driving. I have a video showing that while I am driving and not pushing any buttons the screen is frantically changing steering parameters, braking parameters, collision avoidance, lane departure, blind spot, etc. I have a video of the incident and screen doing this by itself. I can not upload it due to size, but please contact me for the video and I will send it.
2018 Jeep Grand Cherokee: false forward collision warnings
5 of the 856 complaints about the 2018 Jeep Grand Cherokee describe false forward collision warnings.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 0
False forward collision warnings by model year
What owners say
The radio screen is de-laminating, causing the radio to go haywire with constant ghost-touching. The radio screen controls most of the car, so besides the non-stop beeping being very distracting, it is giving dangerous commands to my car. It makes unwanted phone calls, including to SOS. It turns on the backup camera when I am on the interstate. It continues to beep when I am in reverse so I cannot hear the beeps from the collision warning system. It turns on the seat warmers when it's already >100 degrees outside. It does not allow me to see the suspension settings and data when I am in 4WD. It turns on Navigation I do not want and does not allow me to use Navigation maps that I need. It turn the radio on full blast while continuously changing stations. I cannot turn off the radio screen and the perpetual chaos it causes because a single ghost touch immediately turns it back on. It is ghost touched approximately every 1-2 seconds. It is very distracting, chaotic, and hazardous to drive with this happening. I paid a Jeep dealer for a Diagnostic test that confirmed the issue is caused by de-lamination. Both Jeep and the dealer refused to replace cover the costs of repair. There were no warnings before the radio screen began de-laminating and the ghost touching started in December 2022. It is has slowly gotten worse each month since then.
Tl* the contact owns a 2018 jeep grand cherokee. While driving various speeds, the forward collision avoidance system malfunctioned and did not warn the driver once the vehicle was near a second vehicle ahead. The vehicle was taken to desert 215 jeep (8030 rafael rivera way, las vegas, nv) to be diagnosed, but the cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 200.
Forward collision warning does not work. Dealership says the system will work correctly if the adaptive cruise control is activated. All information in the various jeep owner's manual does not specific acc activation as a requirement. Searching the internet reveals many people experience the same problem. Jeep doesn't seem interested in helping.
Driving the auto and applied the brakes at a red light and the brakes only partially engaged and the auto went through the red light. Drove up to the next light as the car was just about to stop it accelerated forward into the truck in front of me. There is a safety feature called "forward collision warning" which should apply the brakes and did not work (instead of braking with the jeep safety feature the auto accelerated). The dealer repaired the damage paid by my insurance company but could not tell me why this happened or provide assurance that it would not happen again. The insurance company said they would investigate with the ntsb and review the "black box". If the truck was not in front of our vehicle we would have gone through the red light into a highway intersection. The car had slowed to 5 MPH and was ten feet from auto in front and then accelerated to about 15 MPH in a few seconds.
Service bulletins that may apply
- Adapter
- Panasonic VP4R Wi-Fi New Enrollment Pause
- UAQ and UCQ Radio Enhancements
- UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates
- Apple CarPlay Does Not Work Or Not Connecting
- Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- (Rev. B) Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant...
- Front Click Noise at Low Speed Turns
Related recalls
No recalls on record for this model year.
Questions about the 2018 Jeep Grand Cherokee collision warning
Is false forward collision warnings a common problem on the 2018 Jeep Grand Cherokee?
5 of 856 owner complaints about the 2018 Jeep Grand Cherokee (1%) mention false forward collision warnings. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2018 Jeep Grand Cherokee?
There are 0 recalls and 13 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Jeep Grand Cherokee
Backup camera 78Check engine light 53Stalling 38Screen failure 25Won't start 24Misfire 21Overheating 21ABS 20Engine failure 20Headlights 19Start-stop 15Adaptive cruise 14Fire or smoke 12Loss of power 12Fuel pump 11Jerking 11Wipers 11No deployment 10Sudden acceleration 10Warning lights 9Seat belt 8Knocking 7Hesitation 7Grinding brakes 5Power steering loss 5Transmission failure 5
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