The Cruise control pacing/follow option does not slow down/break and will rear end/strike any vehicle. The auto breaking does not work. The touch screen constantly cycles randomly changing map directions, radio stations, heat and air conditioning, seat heating and cooling. Puts driver at risk due to constant changes and alert sounds.
2018 Jeep Grand Cherokee driver assistance problems
41 complaints (5% of all complaints for this car). Typical mileage when it fails: 15,765. 9 crashes reported.
- owner complaints
- 41
- of this car's complaints
- 5%
- typical mileage
- 15,765
- crashes
- 9
- recalls
- 0
Which part fails
- Warnings15
- Automatic emergency braking7
- Rearview system braking5
- Blind spot detection5
- Adaptive cruise control5
- Warning2
- Dynamic brake support/brake assist1
- Display function1
At what mileage
Complaints by mileage at the time of the problem.
Jeep Grand Cherokee driver assistance problems in other years
Specific symptoms reported on the 2018 Jeep Grand Cherokee driver assistance
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2018 Jeep Grand Cherokee owners say
Most recent owner complaints, unedited.
My acc/fcw light is on, I have not been in a crash. And while driving after this light came on my passenger headrest airbag broke apart. And my cruise control is out, along with traction control. My car just went haywire.
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, the back-over prevention APP independently uninstalled. In addition, the contact stated that the vehicle had not been started in eight days. In addition, the stabili-trak warning light had illuminated a month prior, which was the initial failure. The vehicle was taken to the dealer, where it was diagnosed with a failed transfer case. The contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was taken to two additional dealers for confirmation; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure might be related to the UCONNECT connection. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 88,727.
They extended to far have to pull back manually Suspension creeks and sometimes lowers by itself , Radio screen is completely black cannot access any features.
Sensors that activate when objects are close to vehicle and are supposed to warn collision do not work at all. Sometimes they activate when there are no obstacles at all and the vehicle is stationary. Pedestrians are not noticed nor are objects/vehicles that are in the way as the vehicle is in motion (and even stationary). Also the system seems to reboot at will while driving.
The Jeep Uconnect System control screen has delaminated form normal use which is a well documented issue on thousands of jeeps from online research. The delamination now has the vehicle pushing buttons on the screen by itself and changing safety parameters while driving. I have a video showing that while I am driving and not pushing any buttons the screen is frantically changing steering parameters, braking parameters, collision avoidance, lane departure, blind spot, etc. I have a video of the incident and screen doing this by itself. I can not upload it due to size, but please contact me for the video and I will send it.
The radio randomly changes every 5 seconds, the beeping will drive a person insane, blutooth will hang up or not allow me to answer or call out. The seat warmers turn on randomly as well and i’m unable to lower the temp or turn them off. A/C in the winter and heat the summer. auto start doesn’t work cuz vehicle shuts itself off after 30s - 1 min and navigation is useless cuz of this electrical gremlin. How long before it accelerates by itself or cuts the engine while I’m on the freeway. Safety HAZARD
I was driving to work with the heated seat on. I began to feel my lower back getting extremely hot. I leaned forward and when I did I could smell something burning and my back began to burn. I quickly pulled over and jumped out of the car as quickly as possibly to see that my seat had physical flame coming from it. I contacted Jeep about the situation and was ultimately told it was somehow not a manufacturing issue. In addition to the seat fire my touch screen has completely delaminated and sometimes works and sometimes doesn’t. Making it a safety hazard with the back up camera only showing when screen is operational. The screen also does things on its own. Changing radio stations, blasting radio volume, turning on/off. This is extremely distracting while driving.
Driving home on dark, deserted roads, my brights will not click on. When I click, nothing happens. When I hold the turner back in the mode to “flash my brights”, the bright headlights will come on. I had to drive holding this back almost an hour so I could see. I had a mechanic look and he said the switch is wired to the computer, so it is not an easy fix, but will have to go to the dealership. This is a safety issue. Dealerships are far from me and expensive. I’ve never had this issue with a vehicle before, when all lights are functioning. It should be recalled and fixed by the manufacturer.
1.At 63263 miles ADAS front Parking sensor and at 96000 miles Active park assist modules are failing with a pop up message asking for a service. The parts are working intermly but, I believe it could potentially mislead the driver when parking using Active Park assist and can cause and injury or damage if the safety system fails. It was inspected by a dealer before but exact diagonisis was not provided. 2. Air Suspension system warning came up at around 96000 miles. I immediatly took it to a dealer who charged 1800+ dollars to inspect and replaced a valve block mentioning C1556 code and said the poblem was sorted. I checked my car and the system warning still exists. They took the car immediatly and kept for 4 days and mentioned the air compressor in air suspension could be weak and over heating causing it to fail. They mentioned there were no leaks on any air bags of the suspension and quoted a 3400$ additional cost of repair. I believe the inital diagonisis was incorrect or not up to the mark (the part is available for inspection) from the dearlership as there were no clear indication of what was the root cause. This suspension failure could cause the ride height to fail any time and can cause imbalance while stopping the vehicle at higher speeds as it has an Aero mode. The air ride system is working intermily depending on the climatic conditions the components are malfunctioning which has to be addressed by the FCA group.
Questions about the 2018 Jeep Grand Cherokee driver assistance
Does the 2018 Jeep Grand Cherokee have driver assistance problems?
Owners have filed 41 complaints about the driver assistance of the 2018 Jeep Grand Cherokee, 5% of all its complaints.
At what mileage do 2018 Jeep Grand Cherokee driver assistance problems start?
The typical (median) mileage in owner complaints is 15,765 miles.
Was there a recall on the 2018 Jeep Grand Cherokee driver assistance?
There is no recall for this problem on this model year.
What year does the Jeep Grand Cherokee have the most driver assistance problems?
The Jeep Grand Cherokee model years with the most driver assistance complaints are 2014 (69 complaints), 2022 (58 complaints) and 2023 (57 complaints).
Other 2018 Jeep Grand Cherokee problems
Electrical 339Engine 141Transmission 75Brakes 63Fuel system 63Seats 43Acceleration 38Airbags 24Lights 23Body 16Suspension 16Visibility 16Steering 14Seat belts 9Wheels 9Tires 1
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