2018 Jeep Grand Cherokee: airbags did not deploy in a crash

Filed Mar 10, 2025 · Brakes, Wheels · 98,000 miles · PA · crash · 1 injury

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 10 MPH, the wheels locked up. The contact was unable to identify which wheels had locked up. The vehicle began spinning in circles, and the vehicle crashed into a guardrail. The ABS warning light was illuminated. The contact was able to continue to drive; the driver sustained injuries to the head and lower back, and medical attention was provided. The air bags did not deploy. There was no reported fire or police report filed. The contact received notification of the federal safety agency Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The approximate failure mileage was 98,000.

Filed Jul 12, 2024 · Airbags · IL · crash · 2 injuries

Air Bags Failed to Deploy During An Accident Vehicle Hit A Tree No Warning Lamps Prior To Accident Vehicle Towed Due To Damage Vehicle Deemed Totaled By Insurance Company

Filed May 10, 2024 · Airbags, Seat belts · OH · crash

Brakes failed when attempting to slow down, ABS kicked in on dry blacktop with no lights on dash before locking up and throwing the vehicle off of the road. Caused me to wreck into a tree head on at 50 mph. Seatbelt did not lock up and airbags did not deploy. Vehicle was totaled with heavy front end damage including a bent and snapped frame. Prior to incident had issues with low beam headlights not working/going out prematurely. Was told by Herrenstein Jeep in Chillicothe this was not an electrical issue. Low beam headlights failed again 2 weeks prior to incident.

Filed Jun 24, 2022 · Airbags · 24,000 miles · IL · crash · 2 injuries

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 70 MPH, she rear-ended another vehicle. The air bags did not deploy upon impact. The contact hit her head and her left leg on the steering wheel. The other driver was treated at the scene for unknown injuries. The contact sought medical attention at the hospital; no injuries were treated. A police report was filed. The contact was instructed by the police officer that she was able to drive the vehicle home; however, several warning lights appeared on the instrument panel. As she attempted to resume normal driving, the vehicle downshifted upon the depression of the accelerator pedal; she then pulled over and had the vehicle towed to her home. The next day, the vehicle was initially towed to an independent mechanic; but was then towed to a second independent mechanic by her insurance where the vehicle was deemed a total loss. The manufacturer was notified of the failure and an investigation was performed on the vehicle; the investigation concluded that since the brakes were depressed, the vehicle was not traveling at a rate of speed for the airbags to deploy. The failure mileage was approximately 24,000.

Filed Aug 12, 2020 · Acceleration, Airbags · 17,554 miles · KY · crash

Tl* the contact owned a 2018 jeep grand cherokee. The contact stated that the vehicle experienced sudden and unintended acceleration. While shifting into park, the vehicle accelerated and crashed into a pole and the pole ended up underneath the vehicle. The contact stated that she shifted into reverse to view the damage. The contact shifted into park a second time, the vehicle accelerated and crashed into a building. The contact stated that with the impact the air bags failed to deploy. The contact did not sustain injuries. A police report was filed. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The vehicle was not taken to a dealer yet. The insurance deemed the vehicle as totaled. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,554. Consumer stated manufacturer has been notified. An independent investigator was hired, and report made.

Filed Sep 6, 2019 · 16,155 miles · MI · crash · 1 injury

Tl* the contact owns a 2018 jeep grand cherokee. While driving approximately 30 MPH, the contact rear ended another vehicle at a traffic light. As a result, the second vehicle bumped into a third vehicle. The air bags did not deploy. There were no warning indicators illuminated. The contact struck her head on the steering wheel and sustained whiplash and a concussion. The contact received medical attention at a later time. A police report was filed. The vehicle was unable to be driven and was towed to an impound lot. The contact called her insurance company where they had the vehicle taken to an unknown dealer for repairs. The manufacturer was notified of the failure. The failure mileage was 16,155. *as *dt *dt*jb

Filed May 24, 2019 · Transmission · 10,000 miles · MD · crash

Tl* the contact leased a 2018 jeep grand cherokee. The contact stated that while the vehicle was parked, the vehicle rolled away in reverse 5 minutes later and crashed into a neighbors vehicle. No air bags deployed. The dealer darcars chrysler dodge jeep ram of rockville, 755 rockville pike, rockville, md 20852,(301) 424-1700 was notified of the failure. The vehicle was to be towed to the dealer for further testing to determine the cause of the failure and the contact mentioned that they felt unsafe in the vehicle. The vehicle was not included in the federal safety agency campaign number: 18v280000 (power train) but the vehicle exhibited the same failure as the recall campaign. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.

Filed Apr 3, 2019 · Airbags · 12,000 miles · CT · crash · 1 injury

Tl* the contact owns a 2018 jeep grand cherokee. While the contact's wife was stopped in stop and go traffic, a tractor trailer crashed into the rear of the vehicle. The vehicle was in economy mode at the time of the crash. There were no warning indicators illuminated. The driver struck her head on the steering wheel and sustained head injuries. Medical attention was received. The air bags failed to deploy. A police report was filed. The vehicle was towed to an independent mechanic. The contact called northwest hills chrysler jeep dodge ram (2033 e main st, torrington, ct 06790, (860) 482-0700), but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 12,000. *dt *dt the consumer stated vehicle deemed a total loss by the insurance company.

Filed Mar 10, 2019 · Engine, Fuel system · 14,000 miles · AZ · crash

My 2018 jeep grand cherokee just accelerated by itself up a sidewalk at a parking lot and ran into the pillar of a building. I then put it in reverse and it accelerated into a car parked beside me. The front axle snapped completely even though the impact was not tremendous. The air bag did not deploy. This vehicle has all kinds of impact sensors and usually brakes on its own even when it senses a leaf from a nearby bush and none of that worked. This happened just yesterday and I'm at a loss as to what to do. I cannot believe my internet search has yielded so many similar stories! *dt *dt *dt

Filed Nov 1, 2018 · Airbags, Body · 195 miles · MA · crash

I was traveling south on cambridge rd. As I was approaching a shopping plaza, a vehicle was attempting to exit the parking lot of the plaza also heading south. As the vehicle was attempting to make the left hand turn, it pulled in front of my car, driving me off the road. I had to swerve out of the way to avoid hitting that car, and when I did I crashed into an electrical pole, destroying the entire front end and totaling the car. The airbags did not deploy and this is why I'm filing this report.