The contact filed the complaint on behalf of his deceased brother who owned a 2014 Jeep Grand Cherokee. The contact stated that, based on an accident report, it was believed that the driver was traveling at a high rate of speed on the highway when he lost control of the vehicle, veered off the roadway, and collided with a utility pole. The impact resulted in the driver being ejected from the vehicle. The driver was pronounced deceased at the scene. The contact stated when going to check the vehicle at the tow yard, the driver-side curtain airbag and the steering wheel airbag did not deploy, although all other airbags in the vehicle did deploy. The failure mileage was 150,000.
2014 Jeep Grand Cherokee: airbags did not deploy in a crash
32 of the 2,392 complaints about the 2014 Jeep Grand Cherokee describe airbags did not deploy in a crash.
- owner complaints
- 32
- of this car's complaints
- 1%
- typical mileage
- 35,000
- recalls
- 0
Is there a fix? 2 service bulletins cover this area of the car. See below
Airbags did not deploy in a crash by model year
What owners say
Airbags failed to deploy in head-on collision at between 40-50 mph.
Drivers airbag did not deploy in car accident that included substantial front and back end damage to vehicle. This vehicle was purchased used, and from a used car dealership just months prior to accident. Buyer had vehicle further inspected by a neutral third party to ensure safety. The side impact airbags deployed on impact. Head injuries were sustained when drivers head hit the sun visor then the windshield. There are pictures of the vehicle after the accident. The vehicle is currently in possession of the insurance company in another state. There was no indication that the airbag was defective prior to the accident.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while in reverse and attempting to shift into the Park position, the vehicle rolled backward independently and crashed into a tree. The air bags did not deploy. No injuries were sustained. The vehicle was able to be driven. No police report was filed. As a result of the failure, the shifter needed to be moved upwards before being able to shift the gear in the park position. A few years later while coming to a slow stop to place the vehicle in park, the gear shifter failed to remain in park. The vehicle continued to roll forward causing the rear driver-side door to hit the barrier around a nearby mailbox. The air bags did not deploy. No injuries were sustained. The vehicle was able to be driven from the scene. No police report was filed. The contact related the failure to the federal safety agency Investigation ID Number: PE15-030 (Power Train). The vehicle was taken to the dealer where they were not able to diagnose the failure and confirmed that there were no recalls. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
I have Grand Cherokee SRT 2014 I am from Saudi Arabia. I was driving my vehicle in the right lane at a speed of 40 miles. There was a vehicle in the second lane that swerved onto my vehicle and forced me to crash into a light pole. The airbags did not deploy as the vehicle stopped due to the impact and not the brakes. I was hit while driving, and because I was wearing the seat belt, my rib cage muscles and other injuries were torn. Please investigate and help me. I have never got any fault in regard air bags even after the access ther is no fault light .
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while reversing the vehicle in her residence, the vehicle hit a tree. The contact stated after she shifted gears to Drive, she lost control of the vehicle, which cause the vehicle to crash into a metal gate and into a brick wall. The contact stated she did depress the brake pedal but it failed to stop the vehicle. The contact stated no warning light was illuminated and the air bags did not deploy. The contact sustained bruises on her left arm and left leg from hitting the steering wheel. The contact did not seek medical attention. A police report was not filed since it was her residence. The vehicle was not drivable. The contact called the insurance company and had the vehicle towed to a towing lot. The insurance company has not assessed the vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000. The VIN was not available.
I was in a collision that impacted mostly the driver side of the vehicle and the front air bag did not deploy, only the side curtains.
My Passenger side headrest broke while sitting in the jeep. No one even touched it. Air bag did not deploy yet.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while traveling at highway speeds, the vehicle would stall and jerk upon the depression of the accelerator as the FCM and check engine warning lights would illuminate the instrument. The contact stated that he would be forced to pull over and restart the vehicle to resume normal driving. The contact also stated that while at a stop, the vehicle stalled as he depresses the accelerator to the floorboard. Due to the failure, another vehicle rear-ended him at a low rate of speed. The air bags did not deploy upon impact. No injuries were reported and a police report was not filed. The vehicle was able to drive away from the scene; however, the vehicle had sustained rear-end damage. The dealer was notified of the failure and was informed to bring in the vehicle for an inspection. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 60,000. Consumer stated transmission gets stuck in eighth gear. Vehicle stopped in the middle of the freeway had to put it in park and restart to move, happened dozen of times.
Our son, 18 years old, driving our 2014 Jeep Cherokee Limited had a rollover accident and ZERO air bags deployed. The State Patrol, Tow personal and owner of the tow yard is questioning why the air bags did not deploy. This accident was at 1030ish on 9/17/2021. The car rolled over and landed on its top. The vehicle is a total loss. Our auto insurance is involved in this loss. Open claim. I called Jeep Customer Support and they have a case open on this. I feel lost over this issue. Why did the air bags not deploy? Please help me find answers. Our son busted the side door out and was able to exit the vehicle. I have pictures ect if needed. I am not 100% of the miles .. I know over the 100,000. Please rush this issue due to total loss of vehicle. Auto Owners Insurance Claim # [XXX] Crash Report # [XXXX] Ross County Ohio Ohio State Patrol Jeep Case # [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I was involved in a intersection collision where another vehicle didn't stop and drove in front of my 2014 jeep grand cherokee. I collided with the drivers door to the rear of the vehicle at a 20 MPH speed. The other vehicles air bags deployed. My jeep sustained front damage a cracked hood, grill, from bumper torn off I broke my right foot. My air bags didn't deploy on the impact and I didn't feel or see a sensor emergency braking
Tl* the contact owns a 2014 jeep grand cherokee. While driving 10 MPH, the brake pedal was depressed, but the vehicle failed to respond. The vehicle slid and crashed into the passenger side corner panel of a 2009 chevrolet truck. There were no injuries. The air bags did not deploy. There were no warning indicators illuminated. A police report was filed. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes, sensor, and alternator needed to be replaced. The repairs were completed. The local dealer was not contacted. The manufacturer was notified and opened case number: 33977852. The manufacturer stated that they would not repair the vehicle because it was taken to an independent mechanic. The failure mileage was approximately 39,000. The VIN was not available.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2014 Jeep Grand Cherokee no deployment
Is airbags did not deploy in a crash a common problem on the 2014 Jeep Grand Cherokee?
32 of 2,392 owner complaints about the 2014 Jeep Grand Cherokee (1%) mention airbags did not deploy in a crash. The model year with the most reports is 2004.
Is there a recall or service bulletin for this on the 2014 Jeep Grand Cherokee?
There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Jeep Grand Cherokee
Check engine light 151Stalling 121Seat belt 104Jerking 64Loss of power 60Won't shift 47Fuel pump 46Wipers 41ABS 37Fire or smoke 37Adaptive cruise 36Headlights 36Engine failure 34Knocking 34Won't start 34Overheating 31Hesitation 29Transmission failure 29Collision warning 28Sudden acceleration 27Power steering loss 25Airbag light 23Key fob 21Backup camera 20Harsh shifting 20Brake failure 17Rollaway 17Slipping 17Screen failure 16Warning lights 16Misfire 14Oil consumption 13Grinding brakes 12Shudder 12Sunroof shattered 11Fuel gauge 9Fuel smell 8Steering lock-up 8Water leak 7Whining noise 7Phantom braking 5
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