2014 Jeep Grand Cherokee: whining or grinding noise

Filed Jul 21, 2023 · Electrical · TX · fire

Started the car and heard a high pitched whining coming from engine compartment. Reversed the vehicle about 20-25 feet and smelled burning rubber and then smoke started coming from the engine compartment. Turned off the vehicle and opened the hood, and saw that smoke was coming from the alternator. The alternator continued to smoke for approximately 15-20 minutes. We had the vehicle towed to a mechanic as it was completely inoperable at this point, and we had to have the alternator and battery replaced, as well as a wiring harness. The replaced alternator was shown to us by the mechanic and it was black and melted in spots. This seems related to the federal safety agency Safety Recall T36/the federal safety agency 17V‑435, but the federal safety agency site is showing no open recalls for the vehicle and Chrysler insists the vehicle is not under any recalls.

Filed Apr 17, 2021 · TX

My 2014 jeep grand cherokee laredo 4x4 "s grille cowl is cracking so bad that it is making a howling noise when you are driving down the road. It has been gradually getting worse. It is to the point now that it needs to be replaced. I feel it should be covered by jeep.

Filed Aug 14, 2020 · Electrical · 52,000 miles · WV · fire

Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that he heard alternator whine sound while driving at 50 MPH. The contact pulled the vehicle into a gas station parking lot. The contact could not get the vehicle to shift out of neutral gear and would shut off. The contact put on the emergency brake on and opened the hood and he saw fire coming out of the alternator along with smoke as the vehicle ran for another five minutes. The flames turned into smoke with the alternator burning up. The computer, the battery and other systems may have been damaged by the flames. The vehicle had a recall repair for this issue done back in 2017. The contact suspects that the recall repair did not replace the alternator from that previous repair. The vehicle was taken to the dealer astorg jeep (1601 13th st, parkersburg, wv 26101 304‑485‑5555). The dealer ordered a new computer, an alternator and a battery. They plan to install those new parts and see what other parts were damaged and also needed to be replaced. The manufacturer had not yet been contacted. The failure mileage was 52,000.

Filed Mar 9, 2018 · Brakes, Electrical · 47,800 miles · NC · fire

Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle made a squealing and whining noise and there was a burning odor underneath the hood. While driving approximately 35 MPH, the ABS, power steering, and brake warning indicators illuminated. Also, the windshield wipers and other components began to malfunction. The contact parked and turned off the vehicle, but it failed to restart. The contact replaced the battery, which caused the vehicle to operate appropriately for a short period of time before the warning indicators illuminated again. The contact checked under the hood and noticed smoke coming from the alternator. The contact stated the alternator and battery failed and needed to be replaced. The vehicle was repaired. The contact called cary autopark chrysler jeep (400 auto park blvd, cary, north carolina 27511, 888‑923‑9538) and was informed that the alternator and brakes failed. The dealer would not assist because the VIN was not included in a recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 47,800.

Filed Dec 20, 2017 · Electrical · 75,000 miles · WA · fire

Safety defect/non compliance description and safety risk the alternator may experience diode thermal fatigue failure due to cyclical loads induced by electro-hydraulic power steering. Failed diodes may also develop a resistive short circuit that can result in heat, smoke and/or fire originating within the alternator. Repair description the alternator part number must be inspected on all involved vehicles. Vehicles found with the suspect alternator will have it replaced with a new alternator containing improved diodes on all affected vehicles. Recall status incomplete but repair parts are not available get notified when parts are available on december 19, 2017 we experienced once again another problem. After my son's youth basketball game, we went to the parking lot to head a couple of blocks home at approximately 8:15 pm. Turning out onto the roadway, the dashboard lit up with warning light stating that the battery was low and the electronic power steering started howling. I shut down as much of the infotainment center as possible to conserve power to make sure that I made it home. The front windshield started to fog up so I turned the defroster on low. As soon as the air started coming out, I could smell an electrical fire. Upon my arrival home, I popped open the hood and could smell electrical burn. I decided to shut the vehicle off and research recalls and technical service bulletins. I believe this new issue falls under recall t75.

Filed Jun 4, 2014 · Engine, Transmission · 10 miles · MA

As of yesterday I have had my 2014 grand cherokee for 1 year. I bought it with 6 miles on it brand new. Since then I have been back to the dealer 16 times for numerous issues. 4 of which was related to the faulty transmission. There were 3 flash updates for the transmission and none of the addressed he problem. The rough shifting, jerking of the vehicle and extremely high running RPM's must be doing further damage to the power train. There is no smooth shifting from 1-2-3 nor is there from 3-2-1. Getting on and off the highway is always interesting. Trying to get on the highway the vehicle feels bogged down and takes some time to shift to the next gear. You are giving it gas and it just is stuck in 3-4 or 5th gear and you are putting on the highway trying to get on and then out of no where the transmission unleashes and the car just takes off. Getting off the highway on an exit ramp any time of slow down (fast or gradually) the car just whines and the RPM's are way in the red, since the transmission will not downshift properly. Again brought it to the dealer that sold it to me for all the flash updates and another visit to say it is still not operating properly and they told me to run it in sport mode or turn off the eco button. Well what good is giving you the option for a eco button and can't even use it....not to mention it really doesn't address the underlining problem with the faulty transmission. Very frustrated with he car, jeep and the dealer due to their lack of support. This is a well known issue on this new released vehicle and no one wants to fix it until someone unfortunately gets hurt from faulty operation of the power train. I now have about 10,000 miles and still like from day one I am having all the same transmission problems.

Filed May 31, 2014 · Transmission · 6 miles · MA

As of yesterday I have had my 2014 grand cherokee for 1 year. I bought it with 6 miles on it brand new. Since then I have been back to the dealer 16 times for numerous issues. 4 of which was related to the faulty transmission. There were 3 flash updates for the transmission and none of the addressed he problem. The rough shifting, jerking of the vehicle and extremely high running RPM's must be doing further damage to the power train. There is no smooth shifting from 1-2-3 nor is there from 3-2-1. Getting on and off the highway is always interesting. Trying to get on the highway the vehicle feels bogged down and takes some time to shift to the next gear. You are giving it gas and it just is stuck in 3-4 or 5th gear and you are putting on the highway trying to get on and then out of no where the transmission unleashes and the car just takes off. Getting off the highway on an exit ramp any time of slow down (fast or gradually) the car just whines and the RPM's are way in the red, since the transmission will not downshift properly. Again brought it to the dealer that sold it to me for all the flash updates and another visit to say it is still not operating properly and they told me to run it in sport mode or turn off the eco button. Well what good is giving you the option for a eco button and can't even use it....not to mention it really doesn't address the underlining problem with the faulty transmission. Very frustrated with he car, jeep and the dealer due to their lack of support. This is a well known issue on this new released vehicle and no one wants to fix it until someone unfortunately gets hurt from faulty operation of the power train. I now have about 10,000 miles and still like from day one I am having all the same transmission problems.