Windshield wipes are malfunctioning. They come on and function by themselves without the windshield wipers being activated. Purchased the car on 5/26/2025 and issue started on 6/1/25. Took the car to the dealership on 6/2/25 to check the problem out. They couldn’t mimic the problem. Car has been back and forth to the dealership 3x since 6/2/25 trying to figure out what the issue is.
2014 Jeep Grand Cherokee: windshield wiper failure
41 of the 2,392 complaints about the 2014 Jeep Grand Cherokee describe windshield wiper failure.
- owner complaints
- 41
- of this car's complaints
- 2%
- typical repair cost reported
- $3,500
- typical mileage
- 53,000
- recalls
- 0
Windshield wiper failure by model year
What owners say
While on highway, wipers, lights and horn began on their own. Then car shifted to neutral and brakes failed. I was going 70 miles per hour. I was able to get off the highway and have the car inspected by a licensed mechanic. It is the electrical computer or TIPM. The car is unable to start. This issue is a very dangerous safety issue.
My youngest son was away at college, using the vehicle to go to and from class. He was driving the Jeep home for summer break when suddenly, the wipers turned on and the dashboard warning lights lit up the dash like a Christmas tree. He did not know what to do, who would? Then the dashboard went completely black. He tried turning off the wipers and then suddenly the car shifted into park in the middle of traffic all on its own, with cars on both sides. He was fortunate that he was not rear-ended and severely injured. My son is a cautious driver, as he fears any accident that could end his athletic career. He pulled over and turned the jeep off and then on and things looked normal. No more flashing dash warning lights, so he continued down the road, hazard lights on, paying close attention to vehicles around him. The dashboard warning lights were flashing repeatedly, vehicle auto shifting itself, dash going completely black and vehicle stalling in moving traffic...this happened several times on his way home. What my son experienced on the road, has happened to me several times since. It is a very frightening and dangerous experience. I believe I have been grossly misled by Chrysler Jeep Sales and continue to be misled about the soundness of my vehicle and the after reporting to the AutoNation (Chrysler Jeep) Service Department, the dangerous situation my family was in by driving my Jeep, I feel I was not dealt with fairly. Is this how they treat all customers or is it because I am Latina and a woman? With a vehicle with so many recalls, so many complaints and so many investigations by the federal safety agency, it is a wonder why it is still on the road. Those who know would say, because no one has died, yet. Should that be the accepted answer or response? Should someone have to lose their life before this vehicle is taken off the road? Please see my attached document. I urge you to do a thorough investigation of these serious safety issues. (CPU, modules have been ongoing issues
My JGC 2014. I was on a 5 lane interstate in the far left lane when my car started decelerating at a speed of 64mph. As I was merging into the left emergency lane it switched into neutral gear. I then proceeded to stop and put the Jeep into park and turn it off. Prior to this incident my check engine light had just illuminated a month prior and I ran a diagnostic computer test and it returned stating it was an EVAP problem. I haven’t had any systems. So I was waiting on my first check to get it taking care of (meaning no gas smell in the cabin, no fuel leaks under vehicle, no bad gas mileage). So the police came to my rescue and helped me pull the emergency neutral pull in the middle console in order to get it off closer to the median so I wouldn’t get hit until I could get a tow. Well it wouldn’t turn over again. It sounded like I had a fuel pump problem but when I went to turn it on but not over I heard my fuel pump cut on. So no problems there! So my battery started running low in voltage so I charged it with a battery pack and it got around 13 v and I unplugged it . It’s a 14 v battery. Well I got my vehicle turned in the off position the emergency neutral gear unlocked and then my windshield wipers started and the car was not on . I heard clicking in the fuse part under the hood so I found that fuse and pulled it. I think took a fuse checker and checked every fuse in my box they all had fire. On my dash it started saying system brake suspension and the check engine light was off. So I checked it with the computer diagnostic tester and it said a code of all U’s which were the ECU and the TCM and the gear shifter which was the only P.O. code. So we took my gear shift off and cleaned it and hooked it back up. It was nasty. And it would slap again but not show on my dashboard. So I reset my battery and nothing. I am so upset about this. I’ve worked on every vehicle I’ve owned and this is mind boggling. Everything is up to date and seems fine
March, 2022 - Replaced battery, vehicle died and wouldn't turn on. May, 2022 - Washing vehicle, electrical dash clusters, where gas and speed gauge is, and music screen in the center, horn, and start button started going haywire. We were still able to drive home, however, while driving all electrical went black. We were not able to tell the speed we were going, use blinkers or hazard lights. Once we got home, the start engine button wouldn't turn off the engine, was flickering on and off. We ended up pulling a fuse that turned off the engine. May, 2022 - A mechanic diagnosed BCM has severe corrosion inside circuitry. June, 2022 - took to Dodge to get replaced. October, 2022 - BCM was replaced. February, 2023 - Check engine code to replace thermostat. Thermostat was replaced. February, 2023 - washed jeep, back wiper blade started going off while vehicle was turned off. Later that night while driving, dash clusters, music screen, lights, wiper blades, blinkers, started going haywire. We got home, turned the vehicle off, and it wouldn't turn back on. Then, got it towed to Dodge Dealership to check BCM. February, 2023 - May, 2023 - Dodge Dealership diagnosed that the front windshield had a leak and the battery needed to be replaced, wasn't holding charge. Had them replace a new battery in May. Technician also stated that he could tell there was water intrusion in the connector to the BCM. May 17, 2023 - took the vehicle to Windshield place to get repaired, they poured water on the windshield and wasn't able to find the leak. The vehicle died at the shop Then, had the original mechanic run another diagnostic on the vehicle and conclusions that there was a water leak in the front windshield, causing the 59 Pin Electrical connector to corrode. The parts for the connector are $10,000.00
This has happened three (3) times to me. The instrument cluster on my 2014 jeep Grand Cherokee just blackouts and the windshield wipers go on, then multiple cluster warning lights illumination and a loss of anti-lock brake system (ABS) / electronic stability control system function stops. The vehicle slows down because of loss of power. A loss of instrument cluster illumination and/or loss of ABS function while driving could cause a crash.
I noticed things like the cluster going completely black at random and it would last for seconds before re-illuminating; it happens while driving. I took in my vehicle to the dealership on June 28, 2022, two days prior, I noticed that my doors were unlocking while I was inside my workplace, the alarm was going off another day and I noticed shifting issues with the transmission. On June 27, 2022 I was forced to buy a brand new battery because the Jeep was running in Power Saving Mode, instead of taking a risk with a low battery, I bought a new one and thought everything was good, but it continued to run in Power Saving Mode; I received two CEL CODES, both correlating to the Transmission Control Module (TCM). Later that evening my son informed me that the cluster light was still on, the JEEP had been parked for several hours so there was no reason for the light to still be ON (WAKE MODE?). Also, I notated the codes I received before I had to have the Jeep towed to the dealership on Jun 28th to compare to what the service dept came up with; however on Jun 28th I attempted to jump the battery to take it to the service center but it wouldn’t Jump or charge; what happened was, just before the cluster went haywire, the wipers were moving across the windshield while it was in an OFF position, the UCONNECT was glitching out then went black, Cluster warned to service the electronic ABS and the SHIFTER, the fuse box was vibrating and shuddering very loudly, a hissing noise was coming from the back of the vehicle (could be the fuel pump? like compressed air) so by Monday morning, the 27th the battery had completely died and by the time it got to the dealership on Tues, I had to use the battery warranty to replace the battery so that the service department could then diagnose the Jeep. Fine, the battery was replaced Jun 30th with a brand new one, but by Fri Jun 8th I was told I need another brand new battery. All the issues had had a prior recall and seem to be reoccurring.
My steering control module has a short circuit causing my electronic stability control light to flash and my blinkers and windshield wipers not to work. I took it to my local mechanic and he said module need to be replaced and there is an open recall. Recall p64/ the federal safety agency 14v‑636 - which applies to my model year and describes my problem exactly. I called the chrysler recall department and they are saying this recall does not apply to my vehicle and they will not fix it free of charge. I have two young children and the recall says this could cause a crash without warning. Asked to speak to a supervisory and "non was available." I am worried for the safety of my family and I cant pay $1000+ to fix this when this is a known problem. I have an appointment at my local jeep serivce dealer next week but I am worried they will not apply this recall, considering what chrysler corporate is saying.
Our car was unable to start and thought the key fob battery was faulty. When the key fob was replaced the electronics in the car went completely haywire and the care was unable to move or start but the radio was on, the windshield wipers were on. We then turned the car off and waited for a tow. The car then started and was able to be drove for several miles. Later in the day the car again would not start or able to be opened. The car was towed and the dealership stated the shifter was faulty. They have now replaced the shifter twice. The first time the shifter was replaced the mechanic brought it to me and they were unable to get it out of drive at the dealership. They immediately took it back to repair it again. They replaced the shifter again. I drove the car home and then started the car with the remote start, got in the care and received the message that the shifter needed to be serviced. I immediately returned the car to the dealer.
Tl* the contact owns a 2014 jeep grand cherokee. While driving at various speeds, the windshield wipers turned on, the radio and instrument cluster went blank without warning. The auto park disengaged and the low voltage battery warning messages were displayed. Additionally, the vehicle safe mode engaged. The vehicle was taken to earnhardt chrysler dodge jeep ram (1521 e drivers way, gilbert, az 85297: (480) 926-4000) where it was informed that a flash upgrade was needed. The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was 67,000.
We purchased our jeep in 2014 brand new. I believe it was 2- 3 years later so possibly in 2016-2017 we noticed our heated steering wheel would be glitchy and work/not work. Then one day it was lightly raining so I turned my wipers on then it started raining heavier but my wipers would not go on a higher level which made it very dangerous because I couldn't see. I had to pull over to the side of the road to turn my car off and back on to reset it. This happens frequently now so I have to manually turn them on every time I want to use wipers. This also has to do with my blinkers not working properly either and the whole steering column doesn't work, so I can't change settings on the dashboard either. When taking it in to the dealer we bought it from they stated that it was a little piece that needed to be replaced but because the car was over a certain amount of miles the warranty was void. A car that new should not have to have something like that fixed at the owners expense since it is a faulty part. This can be super dangerous when you use the wipers, all the other areas don't affect safety as much as the wiper issue, but they said it was all linked to that one piece. I have been waiting for a recall on this thinking it would come up since it was a new car...but haven't seen anything about this issue. I was recently told about this site that I could submit issues to so that is why it has taken longer to report. I am pretty positive that if the dealership I take it to keeps track of the times it is brought in, we can see the notes from when this was addressed.
The windshield wipers will not turn off and the turn signal blinkers do not work. All was working; the next day the problem started. Started the vehicle and the windshield wipers started even though the switch was off. The continued windshield wiper problem made it easy to identify that something was wrong. Took it into the dealer for a recall problem (safety recall u65- reprogram powertrain control) and had them look at the new problem, too. The multi function switch was fine but the vehicle needed a new vehicle harness and would cost over $3,500 to fix and install. The dealer would have to order the harness because they do not have any in stock. The dealer charged $145 and kept the car for two days to tell me that. Have disconnected the battery several times in an effort to reboot the vehicle computer. Looking online this is not the only time this has happened. The problem is unresolved.
Service bulletins that may apply
- Authentic Mopar® Glass Replacement
- Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the...
- Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the...
- Seat Shields For vehicles built prior to 5/2/2011:~ Replace old shield (1UN79TRMAA) with new shield...
- Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected...
- Click, Creak, Or Groaning Sound Near C-Pillar, Dual Pane Sunroof (Sales Code GWJ)
- Summary to be provided on a future date.
Related recalls
No recalls on record for this model year.
Questions about the 2014 Jeep Grand Cherokee wipers
Is windshield wiper failure a common problem on the 2014 Jeep Grand Cherokee?
41 of 2,392 owner complaints about the 2014 Jeep Grand Cherokee (2%) mention windshield wiper failure. The model year with the most reports is 2014.
How much does it cost to fix windshield wiper failure on the 2014 Jeep Grand Cherokee?
Owners who mentioned a price put the repair at about $3,500 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2014 Jeep Grand Cherokee?
There are 0 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Jeep Grand Cherokee
Check engine light 151Stalling 121Seat belt 104Jerking 64Loss of power 60Won't shift 47Fuel pump 46ABS 37Fire or smoke 37Adaptive cruise 36Headlights 36Engine failure 34Knocking 34Won't start 34No deployment 32Overheating 31Hesitation 29Transmission failure 29Collision warning 28Sudden acceleration 27Power steering loss 25Airbag light 23Key fob 21Backup camera 20Harsh shifting 20Brake failure 17Rollaway 17Slipping 17Screen failure 16Warning lights 16Misfire 14Oil consumption 13Grinding brakes 12Shudder 12Sunroof shattered 11Fuel gauge 9Fuel smell 8Steering lock-up 8Water leak 7Whining noise 7Phantom braking 5
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