2014 Jeep Grand Cherokee: grinding or squealing brakes

Filed Nov 17, 2022 · Electrical · 145,000 miles · NC · fire

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at 35-40 MPH, the message "Low Volt" was displayed. Additionally, the contact stated that he heard an abnormal squealing sound coming from the hood and he noticed a burning rubber odor. The contact was able to drive to his nearby residence where he noticed smoke coming out from underneath the hood. The contact stated upon opening the hood, he noticed smoke and flames coming out of the alternator. The contact was able to extinguish the fire with the water hose. The vehicle was towed to an independent mechanic the next morning. The independent mechanic diagnosed that the alternator experienced a short circuit. The independent mechanic related the failure to the federal safety agency Campaign Number: 17V435000 (Electrical System). The dealer was contacted and informed the contact that they could not repair the vehicle under the recall as the VIN was not included. The independent mechanic replaced the alternator and the battery. The vehicle was repaired. The manufacturer was notified of the failure but advised the dealer and referred the contact to the federal safety agency hotline. The failure mileage was approximately 145,000.

Filed Aug 1, 2021 · Electrical, Engine · NC

Vehicle is downshifting automatically. Burning smell, squeaking/ whistling sound coming from under the hood. Smoking from under the hood tone to time. Car stalling on take off.

Filed Jun 17, 2020 · Transmission · 118,000 miles · NY

Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that upon depressing the accelerator pedal after making a complete stop, the vehicle stalled without warning. The contact also stated that there was an abnormal grinding sound as the failure occurred. The vehicle was restarted however, after the failure the gear shifter failed to operate as designed. The contact took the vehicle to riverdale chrysler jeep dodge ram (5869 broadway, the bronx, ny 10463) however, the contact declined to pay the diagnostic fee. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 118,000.

Filed Jul 22, 2019 · Engine, Fuel system · 191,000 miles · NJ

Engine shuddered and stopped while in park. Tried to restart, but would not start (electrical was fine). Had it towed and fuel injector replaced. Drove for approximately 75 miles and acceleration ceased on busy highway at 70mph. When able to pull over and stop, would not go into park (even though shifter indicated that it was in park). Dashboard indicated that my speed was too high to shift (I do not recall the full message) and it began to roll backwards into traffic. I turned it off and it stopped rolling. Tow truck said he had difficulty putting it in neutral. Prior to failure to accelerate, there was a heavy rumbling sound when gas pedal pushed; then it sounded like small parts were falling off of the engine; then grinding sound but no acceleration. I saw a brief message about 4wheel drive, but was trying to get to safety, so I do not know what it said. I had a passenger and toddler in the car. Frightening!

Filed Apr 19, 2018 · Seats · 60,000 miles · IL

Front passenger seat squeaks excessively. Dealership said the (metal) set track is somehow worn down causing the seat not to sit firmly in the track. This play between the set track and seat is what is causing the squeaking. They advised me on replacing the entire seat track assembly. How could a seat that does not properly sit in the track not a safety concern if an accident occurs? Also, how does the metal seat track get that worn on a fairly new vehicle that barley gets used (front passenger)?

Filed Mar 9, 2018 · Brakes, Electrical · 47,800 miles · NC · fire

Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle made a squealing and whining noise and there was a burning odor underneath the hood. While driving approximately 35 MPH, the ABS, power steering, and brake warning indicators illuminated. Also, the windshield wipers and other components began to malfunction. The contact parked and turned off the vehicle, but it failed to restart. The contact replaced the battery, which caused the vehicle to operate appropriately for a short period of time before the warning indicators illuminated again. The contact checked under the hood and noticed smoke coming from the alternator. The contact stated the alternator and battery failed and needed to be replaced. The vehicle was repaired. The contact called cary autopark chrysler jeep (400 auto park blvd, cary, north carolina 27511, 888‑923‑9538) and was informed that the alternator and brakes failed. The dealer would not assist because the VIN was not included in a recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 47,800.

Filed Jan 27, 2018 · Brakes · 60,000 miles · RI

Brake booster in vehicle is prone to fail. Failure of brake booster component leads to total failure of the whole braking system. This can lead to unexpected accidents. My vehicle has been experiencing a squeak coming from the brake pedal when pressure is applied to the brakes. Brought it in to the dealership and they told me that the brake booster needs replacing. They told me that failure to replace part can lead to major safety issues.

Filed Nov 7, 2017 · Engine, Lights · 62,000 miles · FL

Tl* the contact owns a 2014 jeep grand cherokee. While driving at unknown speeds, the vehicle lost power without warning and failed to shift out of gear. Also, the windshield wipers activated without warning. The vehicle was taken to a local dealer (gator chrysler dodge jeep, 840 s harbor city, melbourne, fl 32901) where it was diagnosed that the valve needed to be replaced and the system reset. The vehicle was repaired, but the failure recurred. While driving, the vehicle was stuck in gear and made an abnormal grinding noise. The vehicle was taken to simmons rockwell dodge chrysler jeep (7329 hammonsport rd, bath, ny 14810) where it was diagnosed that the alternator needed to be replaced. The vehicle was repaired, but the failure recurred. Again, the vehicle failed to shift out of gear and the interior lights blinked. The vehicle was taken to vero beach chrysler jeep dodge (855 s us highway 1, vero beach, fl 32962). The vehicle was not diagnosed or repaired. The manufacturer was notified and opened case number: 32752611 with heather at 844‑378‑0573, ext 89379. The VIN was unknown. The failure mileage was 62,000.

Filed Jan 24, 2017 · Acceleration · 900 miles · CA

Sudden unintended acceleration "sua" occurs at a complete stop with brake applied. First time 08/14 as I pulled into a forward facing curb-I had just come to a complete stop and was about to put the car in park when the engine loudly surged. I was astonished and got the car into neutral;the surging stopped. The car was new and I could not believe this happened-I was dumbfounded. The second time the "sua" happened was 01/26/15 -I came to a complete stop at traffic light behind several cars. As I came to a stop with my foot on the brake the car's engine surged violently and the car tried to move forward. My husband was a passenger in the car and witnessed my foot was on the brake. I immediately moved the gear shift to neutral and surging stopped. I relayed this incident to jeep service rep by email who said he never heard of this. The third time of "sua" was 6/25/15; I was first car at traffic light. I came to complete stop with foot applied to brake when the engine surged, the car squealed and jumped about 3-4 feet into the intersection; I got the gear into neutral and the surging subsided. Took the car to jeep dealer who tried to duplicate the situation over a period of 14 days without success. I also contacted chrysler corp. Who opened and then dropped a case. Fourth time on 12/03/16-I was 3rd car at a traffic light and, again, came to complete stop with foot on the brake when the engine surged violently and rammed the car in front of me damaging my car and his. In this instance I was unable to get the car to neutral in time. Chrysler corp was contacted, they investigated by retrieving info from edr and concluded "we are not LED to believe this is a manufacturing responsibility and ...decline any assistance with this incident." our written requests for the data results have been ignored. Jeep service will not issue us a repair order-the car is unsafe!

Filed Oct 24, 2015 · Body, Brakes · 24,000 miles · FL

The collision avoidance system activates and slams on the brakes without cause while traveling forward which is startling and dangerous because I have been nearly rear ended by another driver for braking without cause. When parking the gear selector feels like it is in park it is actually in reverse or neutral. Brakes squeak and were wearing groves into rotors when vehicle was brand new. Also the front bumper has never fit correctly as well as the fender moldings peeling off. Very sad for a $55,000 vehicle.

Filed May 14, 2015 · Acceleration, Brakes · 17,000 miles · MI · crash · 1 injury

After backing the car out of the garage I was going to get out to go back into the house.. I put the car (I thought) in park, my foot was still on the brake. I started to remove my foot from the brake and the car slightly started forward I realized the car wasn't in park but drive and when I went to depress the brakes further to change gears and stop the forward motion the car suddenly revved the engine, squealed its tires while pealing out and accelerating at a high rate of speed back into the garage smashing into a brick wall and my dining room. The damage to the car is over $15,000 and damage to the house is approx. $9000. I know my foot was on the brake!` my face hit the steering wheel cutting my lip. The airbag did not deploy. I have two years left on the lease and I am terrified to drive it. In all of my years of driving I have never had an accident and I have always parked in a garage without incident. I have driven everything from yukons to navigators and never have I had an issue like this. I see from all the posts that I am not alone. This issue needs to be addressed before people are killed. Updated 10/17/2017

Filed Apr 5, 2013 · 100 miles · GA

When operating the vehicle at 52 MPH and 1,200 RPM a high pitch grinding noise of a metal-to-metal type appears on the front driver side. Reported to the dealer and to chrysler with no resolution. On-line forums confirm this problem occurs with many other vehicles of the same make and year. This is a recording of the problem: http://www.youtube.com/watch?v=ju1lszliefo.