I am reporting a safety-related issue involving a 2014 Jeep Grand Cherokee Summit 5.7 HEMI. Within days of purchase, the vehicle experienced transmission slipping and delayed shifting, as well as braking issues. These conditions affected drivability and raised safety concerns during normal operation. An independent mechanic found burnt transmission fluid, indicating that the transmission condition likely existed prior to purchase. Although a fluid change provided limited, temporary improvement, delayed shifting continues to occur. Because the transmission behavior and braking issues can affect the safe operation of the vehicle, I am submitting this report so the issue can be documented and evaluated for potential safety trends. This report is being submitted for safety tracking purposes.
2014 Jeep Grand Cherokee: transmission slipping
17 of the 2,392 complaints about the 2014 Jeep Grand Cherokee describe transmission slipping.
- owner complaints
- 17
- of this car's complaints
- 1%
- typical mileage
- 6,589
- recalls
- 1
Transmission slipping by model year
What owners say
Car slips into neutral while on highway. Car continues to go from drive to neutral. Mechanic states new transmission necessary. Contacted Chrysler Jeep dealer they stated all recalls complete not their problem.
On multiple occasions while driving, I have felt my transmission slip, reducing the speed of the vehicle and at a stand still, made a pounding noise when switching into gear, and at times I hear a click. I have reported this to Bob Boyd Lancaster (place of purchase) on the first occasion and I was told it was typical for this vehicle to behave that way because it has 12 (or 8) gears. After my transmission slipped again while driving I brought the vehicle in and was informed that it could not be duplicated. I experienced another transmission slip and took it to Jeff Wyler (closer travel). When I returned home I noticed transmission fluid in my garage and reported it. They indicated that I had a bad seal - pending repair - long delay in warranty coverage response (Ford dealership warranty), and now awaiting parts. Days later I experienced another transmission slip and this time I was able to record it on video (unable to upload on this submission) and sent this to the Jeff Wyler. The Ford Warranty only wants to replace the seal and 1 quart of transmission fluid, and not fix the problem or cover the recommended services indicated by the dealership.
Transmission jerking and slipping until I reach 38mph. Unsafe on roadways feels like being hit from behind. Scary
First issue is that I had to replace the Uconnect system this year. It had been on the fritz for some time and updates could not be made to the old system. It would constantly go black. Second issue 2017-$30,000 Miles is that the Replaced steering rack and pinion and align 600 suspension and chassis 4778. Replaced the Leaking Rack and Pinion and passenger front caliper due to sticking bleeder valve 300 bakes. 11/2017 Evaporative System SEAL canister. 2018 Power Brake Booster/vacuum leak and braking issue. Replaced Radio. $1200 ish. Drove car 2/21 50,221 - 10/2022 53,000. October 2022 daughter driving car, gear slipping and engine light comes on and pulls over car not shifting at all into gear. Towed to Jeep where NEEDS NEW TRANSMISSION plus at 53,000 miles!!! $15,00 plus quoted at JEEP.
I was driving my car this afternoon when the car automatically slipped into neutral, thankfully I had just gotten off the main road and was on a gravel road. The car literally came to a halt, stopped, I could not restart, and the steering wouldn't move. I was able to get the car towed to a local garage, who said the issue was more than likely the fuse box, they will not touch it as they believed there may be a recall for the fuse box. I have searched for recalls via my vin, and I do not see a recall for my specific car for this issue, but do see that this has been an issue. How are recalls identified? I have a call into a Jeep Dealership and I am hoping to get an appointment tomorrow and get the car towed once more. This truly was a safety issue as if I was on the highway that I had just left I would have been driving at 55MPH. I do not have an estimate as I am working to secure an appointment with the dealership.
Transmission will slip into neutral while driving.
Documented issues and concerns about slipping transmission, sluggish shifting up and down. Serviced at only jeep dealers- never notified of an issue and no acknowledgement to my concern about transmission. Car went in for (4) annual service with a documented concern about the transmission. Nothing detected. Just notified car needs a new transmission at just under 44,000.
Driver head rest snapped and hit me in the back of my head while on highway nearly knocking me out, also transmission will slip while in drive and put in park
My current lease, a 2014 jeep grand cherokee laredo, has been plagued with defects. There have been 9 recalls, 16 service bulletins, and 5 investigations'.in addition there are 587 driver/owner complaints. My problems: instability of the transmission. After parking next to a storage bin, transmission slipped out of park and the jeep moved forward crushing my leg in the door and denting/scratching the exterior of vehicle. There has been no indication that fca (jeep) has resolved this issue. Another problem I'm having, which has been plaguing many other jeep owners, is where the engine warning light illuminates with no indication of specific information with regard to what the malfunction might be. After 5 service visits over the past 2 years , jeep has proven they unable to remedy this. I continue driving with uncertainty and stress with my passengers and I fearing ourlives may be endangered. The engine light is currently illuminated. I am not getting the level of vehicle safety and dependability I am paying for. I have filed a complaint on the website of jeep and have offered fca(jeep) a settlement whereby I would be refunded the leasing charges I paid and the company would consent to an early termination of the lease with no penalties or charges. Fca(jeep) has failed to remedy my problem. (please see attached details) fca us llc is required to execute certain performance obligations , pursuant to the july 24, 2015 consent order, amended december 8, 2015, the objectives of which are to mitigate the risks of harm and promote safety for we, the consumers. Fca, however, persists in violating and disregarding me in a blatant act of non-compliance with the order. I seek assistance in expediting remedial action in this matter as a victim, and the protection of my rights as a consumer, and as an american citizen. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Gear shift transmission slips out of gear when I put it in park it will go back to reverse at times when I put it in drive going down the road it will jump to s.-defroster does not work properly when windows are steamed it does not take it away. Blue tooth works sometimes and other times it does not. The gear shift does it sometimes in park and other times in motion. The defroster never takes away the steam off windows.
Less than 32,000 miles on 2014 grand cherokee, getting off freeway on sharp turn exit, there was a thunk and our bodies lurched forward as vehicle dropped into 1st gear. Pulled over, check engine light on but not blinking so ignored as dealership service representative that not critical if not blinking. We were able to move, but transmission slipped until reached 20 MPH and ran ok until we were home about 1/2 mile away. We then tested the shifting and vehicle would not go into reverse. Next morning, the car would not move at all in any gear. Had it towed to dealership. The service rep called the next morning indicating that the transmission failed and they needed to order a new one to replace it. Awaiting new transmission.
Service bulletins that may apply
- Power Liftgate Inoperative.
- The vehicle will exhibit a service transmission/check engine warning indicator for the following...
- Plate
- Transmission Shift Enhancements
- Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles
Related recalls
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
- Risk
- Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
- Remedy
- Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Recall number 16V240000 · Recall details
Questions about the 2014 Jeep Grand Cherokee slipping
Is transmission slipping a common problem on the 2014 Jeep Grand Cherokee?
17 of 2,392 owner complaints about the 2014 Jeep Grand Cherokee (1%) mention transmission slipping. The model year with the most reports is 1999.
Is there a recall or service bulletin for this on the 2014 Jeep Grand Cherokee?
There is 1 recall and 62 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Jeep Grand Cherokee
Check engine light 151Stalling 121Seat belt 104Jerking 64Loss of power 60Won't shift 47Fuel pump 46Wipers 41ABS 37Fire or smoke 37Adaptive cruise 36Headlights 36Engine failure 34Knocking 34Won't start 34No deployment 32Overheating 31Hesitation 29Transmission failure 29Collision warning 28Sudden acceleration 27Power steering loss 25Airbag light 23Key fob 21Backup camera 20Harsh shifting 20Brake failure 17Rollaway 17Screen failure 16Warning lights 16Misfire 14Oil consumption 13Grinding brakes 12Shudder 12Sunroof shattered 11Fuel gauge 9Fuel smell 8Steering lock-up 8Water leak 7Whining noise 7Phantom braking 5
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