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2014 Jeep Grand Cherokee: headlights failing or too dim

36 of the 2,392 complaints about the 2014 Jeep Grand Cherokee describe headlights failing or too dim.

owner complaints
36
of this car's complaints
2%
typical mileage
38,000
recalls
1
Is there a fix? There is 1 recall and 8 service bulletins for this area of the car. See below

Headlights failing or too dim by model year

What owners say

Filed Aug 10, 2026 · Engine, Lights · WV

engine transmission motor mount backup camera fuel pump headlights dash cluster radio mirrors inside mirrors tailgate latch seat belt climate control engine light transmission shifter

Filed Oct 30, 2025 · Lights · 75,875 miles · KY

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at night, it was difficult to see the roadway clearly. The contact stated that she had issues with cataracts and attributed the lack of illumination on the road to her condition. The contact stated that she avoided driving at night until she had to attend an event at night and asked her son to drive. The contact’s son also witnessed the lack of illumination on the roadway from the headlights. The contact stated that after returning to the residence, the contact’s son parked the vehicle facing a wall, and both observed that the passenger’s side headlamp was illuminating the driveway directly below and in front of the vehicle, and the driver's side headlight was illuminating the trees. The contact had taken the vehicle to a dealer, and the headlight assemblies were taken apart and then reinstalled and recalibrated. The contact stated that the dealer was unable to repair the headlights and stated that there was a fault in the headlamp assemblies that could not be repaired. The contact stated that the same dealer had replaced both headlamps in 2019 due to a failure to operate as needed. The manufacturer was informed of the failure. The failure mileage was 75,875.

Filed Mar 11, 2024 · Electrical, Engine · MI

7/2020 lifters and cam failure @65k miles. 4+ weeks dealership did repairs. They never disclosed the major engine repair or gave me any paperwork while I waited to pick up this jeep after I purchased it. 8/2020 lifters and cam repaired. 19 miles & 1 day spun crankshaft bearings & damaged cylinder walls. 1.5 weeks for dealership to get a new Mopar 6.4 Hemi long block vvt mds engine. 8/2020 new Mopar long block 6.4 hemi installed at dealership. paid $2k since I didn't know about the dealerships concealed major repairs. 8 dealership and 3 penzoil. All (0w40 penzoil ultra-platinum) Dealership maintained & repaired pads/rotors..Waterpump..headlight bulbs and some other minor things. 10/2023 38k miles later the new engine had lifter and camshaft failure. Dealership said the 60/100k warranty I paid for with the previous mopar long block engine purchase was not activated à nd they had no record of it other then the work order/repair bill I have, with start date & miles and end date & miles And deductible. Jeep customer care said my jeep was imported from Canada and is void of any and all parts warranty. So that's why dealership couldn't register my jeeps engine warranty. Sale person said the jeep was USA built spec but it's a Quebec Canadian build spec imported into USA. I got the original window sticker downloaded its French & metric. So no warranty. Fraudulent sale of a gray market import with no disclosure of the major issue they tried to repair while I waited for my jeep. I already purchased it $37k but was waiting on them to prep it for sale and deal with my trade in. Low mile 2013 dodge charger RT max AWD with every option and dealership maintained. I filed a complaint with the federal safety agency for defects and another for the Fraudulent concealment of known a major engine failure along with concealment of repair attempts/defect though BBB, Google and consumer car complaints. I'm retaining an auto dealership fraud/consumer protection attorney to file against Feldman Automotive Group

Filed Sep 16, 2022 · Lights · 59,000 miles · CA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving 30 MPH, the contact became aware that the headlights illumination was very dim. The contact checked to verify that the headlight was in the on position. The contact stated the high beam was activated and the vehicle then lost headlights functionality temporarily before regaining headlights functionality. On another occasion, she drove over a speed bump and the high beam headlights turned on independently. The vehicle was taking to the dealer several times but no cause for the failure was found. The manufacturer was contacted and a complaint was filed. The failure mileage was 59,000. The contact stated that the solution was to replace the headlight bulbs and repairs have been made.

Filed Jan 2, 2022 · Lights, Visibility · CT

Over the course of several years' use, the OEM HID headlights lenses have been burnt by the OEM headlights which has incrementally diminished the headlight effectiveness. There is a frost like haze that has been burnt into the interior of the lens. This should be covered by the manufacturer given that the headlight cover lenses used on the headlight assembly were not adequate. I have experienced this diminishing visibility over the last several years, but it has reached a point now that it is a safety concern while driving at night.

Filed Oct 26, 2021 · Lights · 86,000 miles · UT

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the driver’s side headlight had become defective while in operation. The contact took the vehicle to a dealer where he had both headlights replaced. After the repair, the new headlights were not adjusted to the proper calibration and the headlight would only illuminate on the side of each headlight and not forward as needed. The vehicle was taken back to the dealer on numerous occasions and was informed that the new headlights could only illuminate vertically and not horizontally as needed. The contact then called Larry H. Miller Chrysler Jeep Dodge Ram Riverdale (1481 W Riverdale Rd, Riverdale, UT 84405) to schedule an appointment to attempt to correct the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 86,000.

Filed Aug 19, 2021 · Lights · NJ

HID headlight bulbs were replaced by dealer. Upon return of the vehicle I tested the light pattern at night on an unlit road and the results were not stellar. There are 2 noticeable dark areas on the roadway imparting vision and clarity of the roadway. Returned to dealer and let them drive the car at night. They told me that there are two dark areas in the light pattern and that they are caused by “burns” on the inside of both headlight lens. I was informed that they need replacement to the tune of $1300.00 each. The service manger informed me that he could try to disassemble the headlight housing and “polish” the lens with no promise of success. The area of the lens causing the distortion is directly in front of the projector portion of the housing. To me it appears to be a design or material selection issue. Also interesting is that the areas of distortion look differently in each lens, the passenger side is cloudy, whereas the driver’s is granular. Pictures are difficult to take but my best effort are included.

Filed Mar 7, 2021 · Lights · 62,000 miles · TN

My jeep left headlight and right is filling up with water and it is not draining. The right will drain when it feels like it but the left headlamp assembly has water in it for months now and its not going anywhere. This should not be happening and is a defect. Anytime it rains it happens. I can be driving or my jeep sitting still.

Filed Jan 8, 2021 · Lights · FL

Since I purchased my jeep in 2014, I have an ongoing problem with the headlights. It's very difficult to drive at night, as the headlights, even on bright are not bright enough to drive. I must use my bright lights the entire time when I have to drive at night. This is a major safety issue and I have mentioned it to the dealer whenever I have to take my car in. I've read several other complaints about this very same problem. I was considering purchasing another jeep, but I'm afraid this problem will on any other one I may buy. If I am involved in an accident, I want to be on record about this very serious issue.

Filed Sep 23, 2020 · Lights · 97,000 miles · PR

Thos is the second time that I have to replace the driver headlight. Ihave seen multiple jeep gc in the street with the same problem. It is a safety issue specifically when your lights are not working at night and youbare driving with your family in rural roads. Both times it happend when I started the vehicle to leave a family member home at night

Filed Mar 12, 2020 · Electrical, Transmission · 97,035 miles · PA

Vehicle puts up a service shifter message then puts up a service transmission message. All power in the car is disabled and the car involuntarily slams into a random gear, sometimes 1st, sometimes 7th, other times neutral. After many failed attempts for a fix at local dealerships, I was driving to the store on friday, march 6th 2020. Im driving going around 45 MPH. The power suddenly cuts off and my jeep is locked in neutral with the engine running. No headlights or hazards would work. I push the power button turning the engine off trying to restart. No power other than interior lighting. Mind you, I'm stranded on a 4 lane highway in the rain and snow in the dark with no hazards. I had to call 911 and have them block the street so I could push the car off the road into the grass. Once again at the dealer and after 6 days they haven't any clue what is wrong. They need a recall for whatever is going on here. My life was in serious danger because of a faulty product.

Filed Aug 21, 2019 · Lights · 59,000 miles · PA

Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that there was a burning odor detected from the front of the vehicle. The contact noticed that the headlamps were overheating. In addition, the driver's side headlight failed to illuminate and was burned out. The vehicle was taken to fred beans chrysler dodge jeep ram (858 n easton rd, doylestown, pa 18902, (215) 348-7500) where it was diagnosed that the headlights needed to be replaced. The vehicle was repaired; however, the contact noticed that there were markings on the covers in front of the bulbs on each headlamp. The dealer informed the contact that an unknown headlamp unit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 59,000.

Service bulletins that may apply

Related recalls

Exterior lightingReported July 2, 2013 · 4,242 vehicles affected
What is wrong
Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Risk
Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N42.

Recall number 13V289000 · Recall details

Questions about the 2014 Jeep Grand Cherokee headlights

Is headlights failing or too dim a common problem on the 2014 Jeep Grand Cherokee?

36 of 2,392 owner complaints about the 2014 Jeep Grand Cherokee (2%) mention headlights failing or too dim. The model year with the most reports is 2006.

Is there a recall or service bulletin for this on the 2014 Jeep Grand Cherokee?

There is 1 recall and 8 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Jeep Grand Cherokee

Check engine light 151Stalling 121Seat belt 104Jerking 64Loss of power 60Won't shift 47Fuel pump 46Wipers 41ABS 37Fire or smoke 37Adaptive cruise 36Engine failure 34Knocking 34Won't start 34No deployment 32Overheating 31Hesitation 29Transmission failure 29Collision warning 28Sudden acceleration 27Power steering loss 25Airbag light 23Key fob 21Backup camera 20Harsh shifting 20Brake failure 17Rollaway 17Slipping 17Screen failure 16Warning lights 16Misfire 14Oil consumption 13Grinding brakes 12Shudder 12Sunroof shattered 11Fuel gauge 9Fuel smell 8Steering lock-up 8Water leak 7Whining noise 7Phantom braking 5

All model years of the Jeep Grand Cherokee

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