My 2014 Jeep Grand Cherokee began popping out of gear (aka shifting into neutral suddenly) while at cruising speed several months ago. This causes the car to lose drive altogether at highway speed and requires the driver to pull to the side of the road in order to restart and resolve the issue. Before the restart, the power brakes fail to work any long and the driver needs to press very hard on the pedal in order to keep the vehicle stopped or slowed. This has no put myself and the drivers behind me at significant risk if the driver (my daughter) or me are unable to pull to the side of the road safely or if the cars behind us cannot avoid us. My mechanic cannot diagnose the issue. We changed the transmission and the problem has persisted. There are no warning lights or check engine lights associated with the error. It seems very similar to what's happening here -> [XXX] However, the Jeep dealership wants way too much money to diagnose the issue. I've seen the issue reported by other 2014 Grand Cherokee owners in forums with no resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2014 Jeep Grand Cherokee: check engine light
151 of the 2,392 complaints about the 2014 Jeep Grand Cherokee describe check engine light.
- owner complaints
- 151
- of this car's complaints
- 6%
- typical repair cost reported
- $1,200
- typical mileage
- 55,000
- recalls
- 3
Check engine light by model year
What owners say
While maneuvering in a parking garage and switching between reverse and forward, the engine suddenly and unprompted revved excessively, sounding as though the accelerator pedal was floored. The vehicle forcefully lunged forward against braking pressure into a cement wall, causing front-end damage to the vehicle. Cruise control was completely disabled and no check engine light or warning indicators illuminated on the dashboard. At no time did I feel like I had control over the car. I sustained some contusions. No one was in the vicinity at the time; however, other cars and/or people could have been struck. The vehicle has yet to be examined by anyone although I am in the process of arranging for an autobody repair shop. Prior to this, the car was in its usual state of health without any issues.
engine transmission motor mount backup camera fuel pump headlights dash cluster radio mirrors inside mirrors tailgate latch seat belt climate control engine light transmission shifter
My Son just bought the car from a private party. On our way home the engine light and a lightning bolt icon illuminated on the dash, followed by the vehicle going into limp mode. We had the vehicle scanned for codes and it came back with P0336 (crankshaft position sensor performance). After much investigation online, we found out that this is a known issue with the crankshaft position sensor and, most importantly, the tone wheel on the back of the engine. We looked up recalls on the vehicle and found a safety recall had been issued. While some vehicles affected received replacement of the tone wheel and sensor, others just received a software update. This particular vehicle received the software update. The issue is that the magnetic material on the tone wheel delaminates from the tone wheel. This is a costly repair that should have been fixed correctly from the beginning, not just a software patch. It is a safety concern because it is dangerous when you are traveling at highway speeds and it goes into limp mode.
The contact owns a 2014 Jeep Grand Cherokee. The vehicle was repaired under the federal safety agency Campaign Numbers: 23V411000 (ENGINE AND ENGINE COOLING) and 22V406000 (FUEL SYSTEM, DIESEL) but the failure occurred. The contact stated that two days after the vehicle was repaired, while driving at an undisclosed speed, the check engine warning light illuminated. The contact arrived at the grocery store and after the contact walked back to the vehicle, the contact became aware of an unknown part hanging down from underneath the vehicle. Upon inspection, the contact became aware that the reluctor ring had detached from the vehicle. The vehicle was taken to the dealer where it was confirmed that the reluctor ring had detached. The contact was informed that the part was not available and needed to be ordered. The contact was advised to not drive the vehicle for long periods to avoid the engine overheating. The vehicle was not repaired; however, the dealer wrapped a rag around the connector in case of any leaks. The contact stated that failure persisted. The vehicle remained at the residence and had not been driven since. The contact inspected the vehicle and noticed that the rag the dealer placed in the vehicle was soaked. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,900.
The monostable shifter malfunctions constantly. Safety-related concerns include it not staying in park when parked, rolling has occurred; not being able to start due to it not actually being in park; it will switch gear while driving and vehicle will go into limp mode and shut off within seconds, then will not be able to restart. I cannot count on it starting or getting me anywhere safely and have towed multiple times now. The problem has unfortunately not been reproduced or realized by local dealership even with ‘service shifter’, ‘until you reach a desired location you may not be able to shift again NO BUS’, and engine light warning lights appearing when driven. It has been taken twice to John Hiester Chrysler Dodge Jeep Ram of Sanford. (NC). I have spoken with Jeep Customer Care to no avail and the answer is take to a certified dealership but that option is proving to not be successful. I purchased in February 2025 but became disabled right after and haven’t realized it’s very major issues. Not being able to use my vehicle is quite isolating [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine light came on: took in for service. The dealer recommends replacing a damaged Intake Manifold for $2,247. 33. It appears there are recalls on these for same year as my vehicle involving both Jeep and Ram Trucks. However My vin does not fall into the recall? I find this odd and I understand there has to be a cut off, but i believe my vehicle was made around the same time and I don’t think Chrysler was aware of the problem until later… I also have Engine Oil cooler leaking which I am unsure if it is related, but now I have extensive repairs for Coolant flushing/ radiator hoses and coolant hoses, metal fuel lines, and thermostat… I am just disappointed that a recall is valid on the same model and year as mine, I was unaware and now I have a $8,570.40 quote to get this fixed. I am wondering if the EGR cooler failure has led to this massive problem as I am aware the engine oil cooler and EGR cooler are releated along with manifold function/ efficiency. Now I have Oil and coolant mixing in my system… If my eco diesel jeep were included in the original recall, I may not be dealing with this unexpected visit. Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My TCM (Transmission Control Module). Yes. While driving my jeep kept shifting into Nuetral all by itself and I would have to shift back into Drive. This is going into my jeep dealer on 8-5 and put on the diagnostic test. It was only checked out by plugging in the meter and this is the code that came back. Has not been inspected by police, insurance, Jeep dealer as of yet until 8-5-25. Yes it went from shifting g into Nuetral by itself to Slow g down on its own and it happened most recently on a major interstate with an 18 wheeler behind me and almost rear ended me. As I gave it gas it wouldn’t go I rolled to side of road. This was the 5th time this happened to me. It all started back in beginning of July. The check engine light came on.
The engine and powertrain are affected by a defect described in Safety Recall 66A / the federal safety agency 23V‑411 (loss of crankshaft position). Despite the recall software update being performed, my 2014 Jeep Grand Cherokee continues to display Diagnostic Trouble Code P0336 (Crankshaft Position Sensor Performance). This issue causes intermittent stalling, hard starts, and loss of engine power, which creates a serious risk of crash if the vehicle stalls while driving. The safety defect described in the recall — tone wheel magnetic material delamination leading to crankshaft signal loss — is still present. Two diagnostic reports (one from an FCA-authorized dealership and one from an independent mechanic) confirm the presence of DTC P0336. The Service Manager at the dealership agreed this is likely recall-related but said FCA corporate must authorize hardware repair. FCA (Case #93427994) has refused to approve full repair, leaving the safety defect unresolved. The defect has been confirmed by the dealership and independent service center and persists despite the software reprogramming remedy. Warning lights (check engine) are active and the issue is repeatable.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving 45 MPH, the message "Service Electronic Throttle Control" was displayed, and the check engine warning light and the electrical system warning lights were illuminated. The vehicle was taken to an independent mechanic who informed the contact that the failure was part of a recall. The vehicle was not repaired. The vehicle was taken to the dealer. The vehicle was not diagnosed. The contact stated that the powertrain control module software was updated. The contact stated that the failure persisted. Upon further investigation, the contact found document part 573 on the federal safety agency website related to additional recall repairs. The contact stated that the dealer refused to repair the vehicle. The contact related the failure to the federal safety agency Campaign Number: 23V411000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was made aware of the failure and assigned a case manager. The failure mileage was 187,799.
My truck was affected by the fuel pump recall brought it to the dealership to have it performed was told fuel pump was bad and contamination occurred was told they will repair the truck as part of the recall. 3 weeks later received a call truck was ready but gave a code for temp sensor that was not covered by recall had to pay $500 for the repair I authorized and was told part was out of stock for a week. after the part was installed i was told the car was ready all codes were cleared and car was good to go. Meanwhile the truck was not road tested after all the repairs were completed. I picked up the car friday 4:30pm went home and the truck lost power again and check engine light and lightning bolt came on. dealer was closed had to tow it to them for them to look at Monday. Got a call stating they retightened everything and told me to come get the car. Meanwhile car was not road tested again! picked up the truck and again after 50 miles same thing again check engine light and loss of power brought it back to the dealer and was told that need to do a cleaning of the engine but to drive the truck and see how it goes. took the truck went to work around 90 miles on the highway smoke starting coming into the cabin truck lost complete power and almost caught fire!! vehicle was in NY had it towed to the nearest station until we speak w dealer to arrange for it to be towed back to CT. Spoke w dealer next morning and was told they have an affiliated dealer in NY to have it towed there and they will look at it. Took it to Manhattan Jeep and was told the dpf sensor had melted and they needed to replace it. Part was on back order for a week. Had them replace it after replacing they told me the truck is still not running correct. Statting that the honeycomb in the dpf was broken and needed to be replaced along with the catalyst converter! all this was done due to the recall not being performed correctly!!! and not be road tested after replacing fuel pumps, fuel rail, fuel injec
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, after which the contact became aware that the transmission had shifted into neutral independently. The contact was able to briefly coast while the vehicle was in neutral before shifting back into drive, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 169,000.
Service bulletins that may apply
- Verify Reman part number availability
- Water Quality When Mixed With Engine Coolant
- WiTECH Small Leak Verification Test (SLVT)
- Adapter
- Adapter
- Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.
- Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire
- Diesel Fuel Injector Cleaning Procedure
Related recalls
Engine and engine cooling
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
- Risk
- An engine stall can increase the risk of a crash.
- Remedy
- Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V‑475.
Recall number 23V411000 · Recall details
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
- Risk
- Combustion in the intake manifold can increase the risk of a fire.
- Remedy
- FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is W79.
Recall number 20V699000 · Recall details
Engine and engine cooling: engine: diesel
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
- Risk
- An engine stall can increase the risk of a crash.
- Remedy
- FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1‑800‑853‑2002. FCA US's number for this recall is W58.
Recall number 20V475000 · Recall details
Questions about the 2014 Jeep Grand Cherokee check engine light
Is check engine light a common problem on the 2014 Jeep Grand Cherokee?
151 of 2,392 owner complaints about the 2014 Jeep Grand Cherokee (6%) mention check engine light. The model year with the most reports is 2014.
How much does it cost to fix check engine light on the 2014 Jeep Grand Cherokee?
Owners who mentioned a price put the repair at about $1,200 (median of 13 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2014 Jeep Grand Cherokee?
There are 3 recalls and 91 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Jeep Grand Cherokee
Stalling 121Seat belt 104Jerking 64Loss of power 60Won't shift 47Fuel pump 46Wipers 41ABS 37Fire or smoke 37Adaptive cruise 36Headlights 36Engine failure 34Knocking 34Won't start 34No deployment 32Overheating 31Hesitation 29Transmission failure 29Collision warning 28Sudden acceleration 27Power steering loss 25Airbag light 23Key fob 21Backup camera 20Harsh shifting 20Brake failure 17Rollaway 17Slipping 17Screen failure 16Warning lights 16Misfire 14Oil consumption 13Grinding brakes 12Shudder 12Sunroof shattered 11Fuel gauge 9Fuel smell 8Steering lock-up 8Water leak 7Whining noise 7Phantom braking 5
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