2014 Jeep Grand Cherokee: loss of power steering

Filed Aug 9, 2023 · Brakes, Engine · VA

While approaching a intersection, the vehicles engine stalled. The vehicle shifted itself into neutral. The loss of power in neutral resulted in a loss of power steering and power braking. The vehicle had diminished controls in traffic with 3 occupants. (2 adults, 1 infant.) Vehicle was stopped using emergency brake in turn lane. Local police were required to use push bar to move vehicle due to blocking traffic. No warning or lights on dash prior to failure. Vehicle pushed to dealership. Dealership diagnosed part failure consistent with open recall. No solution from manufacturer.

Filed Jun 7, 2023 · Electrical, Engine · 99,000 miles · NY · crash · 1 injury

The contact owned a 2014 Jeep Grand Cherokee Limited. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. Additionally, while the transmission was shifted into neutral (N), the vehicle stalled, causing the contact to crash into a tree. The contact sustained injuries, and medical attention was received. A police report was filed. The vehicle was towed to a tow yard. The vehicle was deemed totaled by the insurance company. Additionally, the contact stated that when he turned off the AC, the vehicle would shut off. The contact stated that while the transmission was shifted into drive (D) it inadvertently shifted into neutral (N). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.

Filed Aug 19, 2022 · Engine · WA

2014 jeep grand cherokee. Consumer writes seeking reimbursement for repairs made related to the federal safety agency safety recall. The consumer stated the engine had been replaced three times. The consumer stated the engine died while it was being driven. Also, the vehicle lost power steering during this incident.

Filed Oct 6, 2021 · Electrical, Steering · IA

Shifter service, Power steering yes available for inspection. Power steering went out, lights on dash board flashed and beeped and then would go black. Jeep diagnosed my jeep. No warning and happened about 2 weeks ago and has continued consistanly

Filed Jul 1, 2020 · Steering · GA

Sudden loss of power steering fluid. Reservoir empty and no warning indicator lights on. Fluid all around bottom area of engine compartment around the power steering pump.

Filed Dec 21, 2019 · Steering · 92,000 miles · DE

I was driving on roadway at about 40-45 MPH. I tried to turn into wawa parking lot. When turning into parking lot, noticed steering was very difficult. I stopped in parking lot but couldnt turn into parking space. Truck drives but is nearly impossible to steer under slow driving(under 40 miles per hour). Once going over 40 MPH, truck is a little easier to steer but not anywhere near how it was prior to steering failure.

Filed Apr 21, 2019 · Steering · 123,000 miles · FL

While driving lost power steering. Vehicle was in a parking lot when this occurred.

Filed Feb 25, 2019 · Steering · 107,000 miles · WI

Vehicle has 107,000 and was told there is a pin hole leak in the rack and pinion causing a loss of power steering fluid. After looking on the jeep forums this seems to be a common issue with the generation jeep.

Filed Feb 15, 2019 · Electrical, Engine · 49,000 miles · ME

While in motion, on my way work, my 2014 grand cherokee summit with 3.0 l turbo diesel engine, 220 amp alternator and 49000 miles experienced a loss of power steering, battery light came on, voltmeter showed no charging of battery. My electronic indicator system stated the vehicle went into battery saver mode with a loss of ABS, heating and ventilation, air suspension system, all safety enhancements such as park sense, no electronic transmission system changes and check engine light came on. There was a recall on gasoline engine 2014 grand cherokees along with others (chrysler recall t36) and I have seen another complaint similar to mine sharing the same engine on this sight. I do believe this is was caused by catastrophic alternator failure. A new battery was installed and the battery light is still on and still in battery saver mode( an indicator also of no charging) and volmeter indicates no charging. I will be replacing the alternator tomorrow.

Filed Oct 9, 2018 · Steering · 78,995 miles · MD

Power steering failed, power steering unit cracked and leaking was driving 55mph on us 40 nearing elkton. Power steering became heavy, came to a stop at a red light. Turning into a shopping center for a autozone. At this point the vehicle was near impossible to drive. If there were and emergency maneuver to be made u definitely would not have made it and easily could have been involved in an accident... Checked power steering reservoir was empty, looking at the power steering unit the bottom was soaked and below the power steering unit was soaked... Purchased hydraulic fluid and was able to get the vehicle home. Looking online I saw there were other complaints similar in description.. Filed I believe with the ntsb, I may be missing a letter... In either case chrysler/jeep is aware of this and I cant believe there has not been a recall on this... This is a dangerous safety hazard. I can provide a mechanic's description of damage...

Filed Jul 23, 2018 · Electrical, Engine · 37,200 miles · VA

Vehicle engine light came on - rear windshield wiper started even though switch was off, power steering failed and engine shutoff while driving on city street, horn beeping intermittently whether driving or not. Several messages displayed for about 2 seconds -ECM lost communication and other msgs I couldn't get because they only flashed on the screen. Keyfob battery low even though I just put in a new battery.

Filed Jul 12, 2018 · Steering · 120,000 miles · MI

Power steering failure: 2014 jeep grand cherokee 2 weeks prior, we had our jeep in for an oil change and all fluid levels were checked. While on a road trip, an indicator light for "power steering service needed" came on suddenly just before I was about to get on the highway. I pulled over immediately at an autoparts store. We checked the power steering fluid reservoir and it was empty. We added power steering fluid but it would not bleed into the system. At that point, the power steering went out making it very difficult to steer at lower speeds. It seems unusual for the power steering to go out suddenly with very little warning. We took it to the shop and learned that the power steering gear box was leaking and had to be completely replaced. Additionally, the power steering module assembly failed at the same time and also had to be replaced (along with the power steering pump too since that is not sold separately even though it was in working order). All in all, we ended up paying close to $3,000 for replacing basically the entire the power steering system on a 4 year old vehicle. In my 30 years of driving, I have never had a newer car have such a big failure of a critical safety system and with very little warning. I was lucky that I was able to pull over and was not on the highway driving when it happened or we could have crashed. I did some online research and have seen multiple other steering system complaints (leakages and failures at very low mileages) from 2014 jeep grand cherokee owners. I believe the power steering gear box design is faulty for it to leak so suddenly and quickly. The repair person told me it should not leak and that it must have happened very suddenly. Please consider doing additional research into this issue and if warranted, issue a recall for 2014 jeep grand cherokees, to fix this problem. Please encourage fiat to fix the flaw.