2022 Jeep Grand Cherokee: loss of power steering

Filed Feb 14, 2026 · Electrical, Engine · MN

While driving 30mph in town, the vehicle shut off. The engine quit, lost power steering, dash message said, “Press brake and push button to start.” Conditions were: in e-Save mode, the gas engine was running, battery level was <1%. We came to a stop, pushed the start button, the vehicle started and drove normally. The passenger recorded most of this on video. We did complete the related recall last November.

Filed Dec 11, 2025 · Steering · CT

I went to start my car and pull out of a parking lot when the power steering would not turn on. I tried starting and stopping the engine multiple times. I eventually left the car and returned later for it where the power steering was back on and fully functioning. I had a friend drive me and the vehicle to my house to be towed to a jeep dealership the following day. The power steering went out and back on two more times during that 10 min drive. Jeep service received the vehicle the next day and said they could not find anything wrong with the vehicle and reset the computer. I was told to come pick up my car as there was nothing more they could do.

Filed Sep 26, 2025 · Electrical, Fuel system · IL

The electrical system of this vehicle is causing several issues putting the safety of me, my passengers and drivers around me at risk. Starting at 6,300 miles the vehicle had a temporary loss of power steering. After parking for a day the power steering returned, leading me to believe it was caused by an electrical/software code issue. There was a safety recall for the battery pack starting on fire while parked, driving or charging. No fix was available for quite a while and I could not charge the car or park in the garage. Shortly after having the computer updated to stop it from spontaneously catching fire I have been getting a warning light saying to maintenance the hybrid system, and is accompanied with a momentary loss of propulsion. This happens without warning every 150 miles or so. The dealership said it had a ‘digital crash’ code and was not able to reproduce, but I have video evidence of the warning lamp coming on and then clearing itself. There is now a safety recall issued for this exact problem with no fix available at this time. There are no warning lamps in advance of these issues occurring, only concurrent to the issue happening. I do not feel safe driving this vehicle. Past experience tells me I could lose propulsion and/or steering at any time. I need to drive to work, it is unrealistic to not drive my vehicle until a resolution is found for the current round of safety recalls. I am afraid this vehicle is going to kill someone.

Filed Sep 13, 2025 · Acceleration, Fuel system · WA

My Jeep Grand Cherokee 2022 4xe lost power while I was going 65 miles per hour on the freeway. I had great difficulty getting to the side of the freeway nearly being struck by other drivers. I had no power steering and no way to put my hazard lights on when the car lost power. The jeep is still not drivable at this time and is at the dealership.

Filed Aug 11, 2025 · Electrical, Engine · FL

While driving, the vehicle suddenly shuts down without any prior warning. When this happens, I lose steering and braking capabilities until the vehicle comes to a complete stop. The vehicle must then be towed to the service center, where they reset the fault codes in the computer system and return the vehicle to me. There are two recurring diagnostic trouble codes associated with this issue: Digital Crash Input HCP Code The manufacturer and dealership have stated they have no solution for this defect and have advised me to continue driving the vehicle despite the unresolved safety problem. This defect is extremely dangerous — I have been in several situations where I was nearly involved in an accident when the vehicle shut down during motion.

Filed Jul 10, 2025 · Electrical, Engine · CO

The vehicle will suddenly and without warning lose power while in operation in the middle of traffic. The vehicle will coast to a stop without power, no power steering, no power braking, etc. This is an extreme safety concern. The vehicle losing power in traffic and coming to stop poses serious and great risk to the health and safety of both the occupants and any other vehicles and their occupants on the roadway. This has now occurred multiple times, due to the inability of FCA to repair this defect, my family’s health and safety has been repeatedly endangered and will continue to be endangered with continued use of this vehicle. The most recent occurrence of the vehicle losing power and jeopardizing the life, health, and safety of my family occurred on May 9th, 2025 with the service appointment initiated May 10th, 2025. At this time no further repair attempt has been made by FCA. FCA has finally admitted that this is related to code B273C

Filed Jun 4, 2025 · Electrical, Engine · MI

What component or system failed or malfunctioned, and is it available for inspection upon request? When driving down a busy road, the car completely stalled with loss of power steering, unable to accelerate or brake, power completely lost in car with all safety lights illuminated on the dashboard. Eventually brakes returned, able to stop car. Unable to restart and loss of power for windows. After several attempts, restarted car with warning lights still present- moved to side of Road. Currently at dealer for inspection- stated that problem was "digital crash input code failure" and that there is not a fix for this at this time. How was your safety or the safety of others put at risk? Car stalled with complete loss of control in the middle of traffic, while accelerating at approximately 15-25 mph. This could have caused an accident, but luckily did not. However, car was stalled in traffic for about 30 mins and unable to move car at all- blocking traffic on busy street. If happened on highway, could have been much worse and also had the potential to cause an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem was confirmed by dealer, and said that there is "no fix". According to them, all recalls have been fixed in this vehicle prior to incident and should have fixed this problem by replacing the battery. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle has been inspected by both dealership service and Chrysler/ Stellantis engineers. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There was 1 warning light message about "EV system hybrid control" needs service, but disappeared after 30 seconds and this appeared about 1 week prior to incident.

Filed Apr 20, 2025 · Engine, Steering · TX

I've had issues with this jeep grand cherokee 4xe randomly shutting down on the highway at speeds between 65-75 mph. The service engine and transmission lights come on and the vehicle itself dies out and will power on but will not start for about 10-15 minutes afterwards. This is the fourth time I've had the issue and the dealership can not pin point a reason/fix for the car suddenly stopping. This last time the power steering went out as well these issues have almost caused several accidents . The dealership just clears the codes after saying the can not replicate the problems I'm having and gives the car back. I've gotten to the point now after almost being rear ended trying to clear the vehicle that I no longer feel safe driving it not only for myself but the other drivers around me a car with a little over 20,000 miles should not be having these issues consistently.

Filed Mar 28, 2024 · Steering · PA

My safety is at risk driving this vehicle. There is an open recall stating you may lose steering without prior warning. This has been going on for over 1 month and still there is no remedy to fix this issue. This is out of control and needs to be fixed now before somebody gets hurt! (I'm not currently driving this vehicle because the risk is so high yet no dealer or Chrysler themselves will help me. They both told me I should continue to drive the vehicle.)

Filed Feb 6, 2024 · Steering · NJ

The vehicle suffered complete loss of power steering function. The wheel could not be turned and the vehicle would not respond. Cycled the vehicle on and off multiple times with no restoration of power steering. Vehicle was towed to dealership. Vehicle spent 18 days in service with no fix other than to clear code U0131 "Loss of Comm with power steering" and to do a EPS Flash. Vehicle power steering issue may come again and no fix offered by Jeep. Phone call to Jeep fielded no help and offered no assistance.

Filed Jan 3, 2024 · Brakes, Electrical · IL

The first occurrence was upon starting the vehicle in a parking lot. The death cluster lit up with power steering unavailable, airbags unavailable, autobrake disengaged, and the the battery warning. The dealership towed the vehicle and replaced the batteries. In April of ‘22 While driving the vehicle the power steering became unavailable, forcing a difficult left turn off a major roadway. The same warning lights came on and the vehicle was not drivable. The vehicle was towed and a new power steering rack and steering gear were installed. Third occurrence was in the driveway recently when again upon starting the same warning lights were on and there was no power steering available. The vehicle is at the dealership now being inspected.

Filed Dec 26, 2023 · Acceleration, Driver assistance · CO

Started engine and had no power steering plus all warning lights on dash