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2011 Jeep Grand Cherokee: loss of power steering

52 of the 1,641 complaints about the 2011 Jeep Grand Cherokee describe loss of power steering.

owner complaints
52
of this car's complaints
3%
typical repair cost reported
$700
typical mileage
77,000
recalls
0
Is there a fix? 4 service bulletins cover this area of the car. See below

Loss of power steering by model year

What owners say

Filed Mar 14, 2024 · Driver assistance, Electrical · CA

Foward Collision Warning light stays on no matter what. Vehicle turns off randomly at different times without warning. No power steering no power breaks nothing, vehicle just dies on the freeway, going through intersections.

Filed Aug 28, 2023 · Electrical, Engine · PA

My vehicles Totally Integrated Power Module (TIPM) was rewired at a dealership as part of a manufacturer recall. Ever since this has been "rewired" I have had problems with the car shutting off while driving, and as a result, a loss of power steering and power brakes. I notified the dealership, Rentschler Chrysler of Slatington, PA, and they state that everything looks ok with the wiring and that a new TIPM was not part of the recall. This issue has been occurring with my Jeep (2011 Grand Cherokee Laredo) since 2013, two years after I purchased the car brand new. I want to know why Chrysler was not ordered to replace the TIPM with a new part? This has been happening to my car frequently and I have known other people with Jeep, Ram, and Durango problems with stalling while driving.

Filed Nov 7, 2022 · Brakes, Steering · CA

Wife was driving car off the highway, around a rightward curving offramp, and she noticed that the steering was handling differently, as if the power steering was off, and the brakes were not responding normally either. She could not stop the car where she intended to and was lucky that there was not cross traffic in the immediate intersection. No lights on the dash were lit up. She turned the car off and on again, and the steering and braking was normal again. We brought it to a trusted independent mechanic and described the issue, and they could not reproduce the issue but looked it up and found multiple reports of this occurring with 2010s Grand Cherokees. They were very concerned about the safety of the car and recommended bringing it to a dealer. One local dealer wanted $1000 to begin diagnosing. The other dealer charged $250 to look around but could not find anything that would explain loss of steering and brakes. We do not feel safe driving the car, as we live in a busy urban setting and any loss of control of the car would likely mean injuring or killing one of our neighbors.

Filed Nov 8, 2021 · Engine, Fuel system · NJ

my vehicle keeps shutting off when I make a turn - I lose all power - I have no warning at all that this is about to happen - the radio and headlights stay on (no steering at all so I have to struggle to turn the wheel since I am in a turn when this happens) and I have to coast over to the shoulder to put the vehicle in park and start it up again. This truck has been recalled for this problem several times already and repaired several times already and it just keeps happening. I am going to get in a car accident one of these times. It is the Pump relay that is not working.

Filed Sep 20, 2021 · Engine, Steering · KS

As I am about to turn right my vehicle completely shuts off and I lose power steering, etc. Brakes work enough to stop thankfully, but vehicle is completely off almost causing a crash. I am able to start my 2011 Jeep GC right back up and go on with the engine light on. The light then shut off as I am driving. After reading multiple cases of this same issue it is apparent something needs done and a resolution needs issued. This is an extreme safety issue and needs addressed now before injury or death occurs. I love Jeep but I do not think I will be able to get another (after having 3+) if this does not get addressed. Get this fixed and addressed now.

Filed Jun 15, 2021 · Electrical, Engine · MI

We had the latest recall repair completed for stalling while driving, it was a fuel pump relay I believe. I think we had it repaired in February/March. However this morning while driving to work our jeep stalled while slowing down to turn, the battery stayed on but the engine completely stalled & the power steering went out almost causing us to drive off the road. Luckily the brakes still worked but we had a semi behind us that nearly missed us as it also turned onto the same road.

Filed Dec 18, 2020 · Brakes, Fuel system · 120,000 miles · KY

On more than 1 dozen occasions my jeep has stalled while driving anywhere fm 20 to 40 miles an hour. I lost steering control and brakes while the rest of gages stayed on. After the first few times I figured out I could throw in neutral , hit the ignition button and it starts right back up. Chrysler jeep told me this was a "relay " recall for over 1 1/2 years that they had no repair for. So they just kept replacing trhe part. I would get anywhere fm 2 wks to few months with the "new, bad part" the reall repair came in last week. After replacing it, I made it 2 days before I stalled again. This time on an exit ramp doing 30 miles an hour around a sharp turn .I (and my 13 year old son) went off the road into a ditch. I had to use 4 wheel drive to get out. I casued minor f=damage aswell. This time! I keep telling them it;s only matter of time before I die or kill someone when this stall happens. I have had a rental or been with out a car for at least 5 weeks of this last year alone for this recall failure. I look online and there are hundreds of websites and links to jeep grand cherokees that have done this. How many ppl have to wreak or die to get someones attention?? I have filed this complaint a few years ago.

Filed Sep 26, 2020 · Brakes, Fuel system · 141,000 miles · NC

The vehicle was traveling at approximately 40 MPH on a traditional two lane country road. As I approached a left handed turn, I pressed the break pedal and instantaneously lost power steering and power breaks. The vehicle became difficult to control and drove off the road into a small grass field. After coming to a stop, I looked at the dash and realized the tachometer showed 0 RPM indicating the engine had stalled. At first, I was unable to restart the vehicle because the shifter was still in drive. The vehicle restarted with no hesitation once the shifter was moved to park. The p54 recall has previously been completed. Fca has been informed and the vehicle was inspected by a jeep dealer. The recall for v62 is still in development and the vehicle has since received the temporary interim repair. I have decided to park the vehicle until fca can reassure the vehicle is safe to drive.

Filed Aug 27, 2020 · Brakes, Engine · 149,000 miles · CT

Twice on two separate occasions, when going about 25 miles an hour on a town road and breaking and turning to the right (one time was more right than the other), my car loses power out of no where. My engine shuts off, I lose power steering, and I lose my break assist. It is very scary and dangerous and could cause a life threatening accident. I crossed over into the opposite lane of traffic with little to no control. Fortunately both times no one was near me and I was able to come to a stop. I can then restart the car and drive away. I dont know how to replicate the issue. I have seen other reports of this same problem with other grand cherokees on the internet. I dont know if the current recall that I need is supposed to address it or not but I plan on calling my dealer about it asap. My car is about 149k miles. I think the lights stay on when this happens.

Filed May 5, 2020 · Engine, Fuel system · 116,000 miles · WI

My jeep has stalled at least 5 times with the power steering failing. 1) once while at an intersection turning left on a green arrow no steering. 2) traveling about 45 MPH and stalled again and no steering. 3) twice going from 55 MPH up to a stop sign and the car stalled again no steering. 4) just last friday, I was driving 55 MPH and slowing to make a left turn and again stalled and no power steering. This is getting serious and happens unexpectedly which makes driving dangerous. The stalling is happening more frequently now. I've contacted jeep and they say a recall has been issued but no fix has taken place and is to be determined with no idea when. The recall was issued late last year. So how long does it take to fix a relay issue? This has gone on far to long and getting scary. Please help me and get some kind of answer from jeep. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Feb 3, 2020 · Electrical · 120,000 miles · MI

On 1/22/20 I spoke with asma at fca regarding an issue my jeep grand cherokee is having with a fuel relay recall (the federal safety agency recall number 19v‑813). I informed asma that my jeep has stalled without warning several times while driving- several of the times were while I was driving at high speeds on the highway. I was informed by asma that there is not a permanent fix, however because I was experiencing issues, I could take it to my dealership for a temporary fix. On 1/22/20, I took my jeep to the dealership to have the temporary fuel relay part placed on my vehicle. While at the dealership I was warned that since the part is only a temporary fix, they could not estimate how long it would be before I experienced issues again. On saturday, 2/1/20 while making a left turn my jeep once again stalled without warning while in front of oncoming traffic. Of note, when the engine stalls while driving it also causing the power steering to go out. So during this particular instance on 2/1/20 when the engine stalled without warning while making a left turn, I was forced to drive up over a curb to avoid getting hit due to vehicle deceleration and loss of power steering. All of this has been determined to be a result of the faulty fuel relay recall. I filed another complaint with tasha at fca recall department on 2/3/20. Per tasha, she states that she is going to have a case manager review my case and contact me in 1-3 business days. When I questioned tasha about the saftety of my vehicle, she suggested that I purchase a rental vehicle. When I asked if I would be reimbursed by jeep and/or fca, she stated that I would have to submit a claim for possible reimbursement. I cannot afford to rent a vehicle until this issue until a permanent fix is determined by fca as it could be months. Stalling while driving is a huge safety risk.

Filed Jan 9, 2020 · Engine · 130,000 miles · IL

Twice in the last two months, my vehicle experienced an un-commanded engine shut. Both times my vehicle was traveling at or about 50 MPH decelerating to an approaching red light. I would receive a (fcw light indication and audible warning, RPM would read zero, no power steering, and no power assisted brakes). I would put my car in park once I came to a complete stop then restart my vehicle and all systems would read normal.

Questions about the 2011 Jeep Grand Cherokee power steering loss

Is loss of power steering a common problem on the 2011 Jeep Grand Cherokee?

52 of 1,641 owner complaints about the 2011 Jeep Grand Cherokee (3%) mention loss of power steering. The model year with the most reports is 2011.

How much does it cost to fix loss of power steering on the 2011 Jeep Grand Cherokee?

Owners who mentioned a price put the repair at about $700 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

Is there a recall or service bulletin for this on the 2011 Jeep Grand Cherokee?

There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2011 Jeep Grand Cherokee

Stalling 402Fuel pump 187Won't start 181Check engine light 80Loss of power 79Fire or smoke 58Key fob 43Brake failure 37Headlights 31Wipers 30Engine failure 25Hesitation 19Misfire 17No deployment 16Door locks 16Sudden acceleration 15Steering lock-up 14Warning lights 13Airbag light 12Overheating 11ABS 10Adaptive cruise 10Collision warning 9Knocking 9Jerking 9Harsh shifting 8Whining noise 8Battery drain 7Fuel smell 7Ball joint 6Grinding brakes 6Won't shift 5

All model years of the Jeep Grand Cherokee

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