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2011 Jeep Grand Cherokee steering problems

86 complaints (5% of all complaints for this car). Typical mileage when it fails: 79,800. 3 crashes reported.

owner complaints
86
of this car's complaints
5%
typical mileage
79,800
crashes
3
recalls
0

Which part fails

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    1

At what mileage

Complaints by mileage at the time of the problem.

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200k+

Jeep Grand Cherokee steering problems in other years

19901995200020052010201520202025

Specific symptoms reported on the 2011 Jeep Grand Cherokee steering

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Power steering loss 52Steering lock-up 14

Related recalls

No recalls on record for this model year.

What 2011 Jeep Grand Cherokee owners say

Most recent owner complaints, unedited.

Filed Jan 9, 2024 · Engine, Fuel system · CA

Greetings, after 3 dealership attempts to correct the TIPM - the federal safety agency 19V813000 recall, my Jeep still stalled 4 times at highway speeds. I narrowly averted being rearended several times. I am terrified to drive the vehicle! I have yet another dealership appointment Friday, January 12, 2024 to correct the issue. Previous visits could not reproduce the problem or show any code errors. There were no warnings at all during these malfunctions, only the loss of braking and power steering did I realize the vehicle had stalled. Are there any remedies afforded to me at this point from Chrysler? The vehicle has only 124,000 miles. I've been extremely lucky that I haven't crashed or injured another party to date, but I fear it could happen at any time since this is my only transportation to and from work.

Filed Aug 28, 2023 · Electrical, Engine · PA

My vehicles Totally Integrated Power Module (TIPM) was rewired at a dealership as part of a manufacturer recall. Ever since this has been "rewired" I have had problems with the car shutting off while driving, and as a result, a loss of power steering and power brakes. I notified the dealership, Rentschler Chrysler of Slatington, PA, and they state that everything looks ok with the wiring and that a new TIPM was not part of the recall. This issue has been occurring with my Jeep (2011 Grand Cherokee Laredo) since 2013, two years after I purchased the car brand new. I want to know why Chrysler was not ordered to replace the TIPM with a new part? This has been happening to my car frequently and I have known other people with Jeep, Ram, and Durango problems with stalling while driving.

Filed Mar 11, 2023 · Brakes, Electrical · MI

SUV stalls when coming to a stop while making a right turn or while stopping at a light. Power steering and brakes quit working. There are no diagnostic codes thrown for the dealer to check into. This occurs at least three to four times a week. I only commute 4 miles a day. Fortunately everytime this occurs I have been able to come to a stop and no other cars have been near. But if a car was on the street I am turning onto I would have hit their car. The dealer has replaced a few things that could possibly be wrong but the issue does not give diagnostic code to investigate. This is a known issue with Chrysler for this year model and several other years but my Jeep Grand cherokee has no recalls for it.

Filed Nov 7, 2022 · Brakes, Steering · CA

Wife was driving car off the highway, around a rightward curving offramp, and she noticed that the steering was handling differently, as if the power steering was off, and the brakes were not responding normally either. She could not stop the car where she intended to and was lucky that there was not cross traffic in the immediate intersection. No lights on the dash were lit up. She turned the car off and on again, and the steering and braking was normal again. We brought it to a trusted independent mechanic and described the issue, and they could not reproduce the issue but looked it up and found multiple reports of this occurring with 2010s Grand Cherokees. They were very concerned about the safety of the car and recommended bringing it to a dealer. One local dealer wanted $1000 to begin diagnosing. The other dealer charged $250 to look around but could not find anything that would explain loss of steering and brakes. We do not feel safe driving the car, as we live in a busy urban setting and any loss of control of the car would likely mean injuring or killing one of our neighbors.

Filed May 13, 2022 · Brakes, Fuel system · MI

The vehicle randomly stalls without warning while driving, causing the power steering and brakes to fail. It occurs randomly every 7-14 days, usually when it's first driven for the day and usually within the first 5-10 miles when slowing down to make a turn. Occasionally it will occur at a stop sign and a few times it has occurred in traffic. It can be restarted by putting it in Neutral or Park. It has been doing this ever since I purchased the vehicle in 2017 with 68,000 miles on it. It now has 195,000 miles and the stalling has become more frequent. I hoped the recall for the fuel relay would fix it, but it has not. I have read that it is a TIPM problem. There are several hundred similar complaints on the federal safety agency website. The problem is discussed in Jeep forums on the web. This is a serious safety issue because of potential rear-end collisions. Why won't Jeep or the federal safety agency address it?

Filed Mar 30, 2022 · Engine, Fuel system · NJ

When you turn a corner the engine shuts off. All the electronics still work (like radio, and lights) but you have no power stearing it is manual. You have to coast to the side of the road and put the truck in park and restart it. This has been recalled and fixed a few times and it is still happening and Jeep will not do anything to fix the problem. They want to duplicate the issue but you can not. This happens whenever it wants to - there is no rhyme or reason why it happens and you cannot duplicate it. I've taken notes every time it happens, (gas gage at where, weather, time of day, where I was going, how long I drove the truck) nothing matters, it just happens when it happens. So far now it is happening at least 1 time a month since December 2021. And I have called Jeep every time and reported the incident. I have a case number but they will not fix it or send out a new recall.

Filed Dec 1, 2021 · Fuel system, Steering · WA

Jeep stalled out in traffic. Just died on the road.

Filed Dec 1, 2021 · Brakes, Steering · IA

While trying to make a turn the power steering and brakes did not work. The vehicle did not stall. After stopping I shut the vehicle off and restarted it and it was working, This happened 3 times in about 2 weeks. I have the vehicle in to the dealer trying to find the problem.

Filed Sep 20, 2021 · Engine, Steering · KS

As I am about to turn right my vehicle completely shuts off and I lose power steering, etc. Brakes work enough to stop thankfully, but vehicle is completely off almost causing a crash. I am able to start my 2011 Jeep GC right back up and go on with the engine light on. The light then shut off as I am driving. After reading multiple cases of this same issue it is apparent something needs done and a resolution needs issued. This is an extreme safety issue and needs addressed now before injury or death occurs. I love Jeep but I do not think I will be able to get another (after having 3+) if this does not get addressed. Get this fixed and addressed now.

Filed Apr 22, 2021 · Brakes, Engine · 90,873 miles · WI

Vehicle will randomly stall while slowing down, brake pedal gets instantly rock hard and steering is next to impossible. Fca claimed if was the fuel pump relay but both fuel pump relay recalls were done and it's even worse now.

Questions about the 2011 Jeep Grand Cherokee steering

Does the 2011 Jeep Grand Cherokee have steering problems?

Owners have filed 86 complaints about the steering of the 2011 Jeep Grand Cherokee, 5% of all its complaints.

At what mileage do 2011 Jeep Grand Cherokee steering problems start?

The typical (median) mileage in owner complaints is 79,800 miles.

Was there a recall on the 2011 Jeep Grand Cherokee steering?

There is no recall for this problem on this model year.

What year does the Jeep Grand Cherokee have bad steering?

The Jeep Grand Cherokee model years with the most steering complaints are 2021 (102 complaints), 2012 (100 complaints) and 2011 (86 complaints).

Other 2011 Jeep Grand Cherokee problems

Electrical 780Engine 359Brakes 331Fuel system 283Transmission 90Airbags 60Lights 57Body 43Acceleration 37Suspension 37Visibility 35Driver assistance 25Seats 11Seat belts 10Locks 8Wheels 5Tires 3

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