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2011 Jeep Grand Cherokee brakes problems

331 complaints (20% of all complaints for this car). Typical mileage when it fails: 60,500. 8 crashes reported.

owner complaints
331
of this car's complaints
20%
typical mileage
60,500
crashes
8
recalls
2

Which part fails

  • Power assist: hydraulic: hoses, lines/piping, and fittings
    1
  • Foundation components: disc: rotor
    1
  • Foundation components: disc: pads
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Grand Cherokee brakes problems in other years

19901995200020052010201520202026

Specific symptoms reported on the 2011 Jeep Grand Cherokee brakes

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Brake failure 37ABS 10Grinding brakes 6

Related recalls

Service brakesReported September 18, 2017 · 646,394 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T59.

Recall number 17V572000 · Recall details

Service brakesReported April 1, 2014 · 646,498 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1‑800‑853‑1403. Chrysler's recall campaign number is P14.

Recall number 14V154000 · Recall details

What 2011 Jeep Grand Cherokee owners say

Most recent owner complaints, unedited.

Filed Oct 20, 2026 · Brakes, Engine · GA

I took my vehicle to Vaden Jeep on Chatham Parkway in Savannah, GA for the recall on the brake booster and was told there was a waiting liat to get parts to repair my vehicle. It have been over a year and I still have not received anythi g regarding my brake booster. Also, the recall for the TPIM for my make/model does not seem to be done. My vehicle still acts though it was never done.

Filed Sep 5, 2024 · Brakes · 170,000 miles · MI

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and the contact heard a loud hissing sound. There was no warning light illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake booster had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

Filed Aug 19, 2024 · Brakes · 157,000 miles · GA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the brake pedal depressed to the floorboard without warning while attempting to stop the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective brake booster. The mechanic discovered the federal safety agency Campaign Number: 14V154000 (Service Brakes, Service Brakes, Hydraulic) which the mechanic linked to the failure. The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was then referred to the manufacturer. The manufacturer referred the contact to the federal safety agency Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 157,000.

Filed Jul 16, 2024 · Brakes, Electrical · 170,000 miles · PA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the vehicle shut off inadvertently. The contact was able to pull over to an open lane, where the vehicle stopped. The vehicle failed to restart. The contact's husband charged the battery with a portable charger, and the vehicle restarted. The contact was able to continue driving. The contact's husband replaced both the battery and the alternator; however, the failure recurred a week later. The battery warning light was illuminated. The contact's husband replaced the alternator; however, the failure persisted. Additionally, the contacted stated that the check engine warning light and the brake warning light were illuminated. The contact later became aware that the VIN was included in the federal safety agency Campaign Numbers: 15V879000 (Electrical System, Interior Lighting), 19V813000 (Electrical System) and 17V572000 (Service Brakes, Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The local dealer and two other dealers were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000. Parts distribution disconnect.

Filed Mar 22, 2024 · Brakes · IA · crash

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 30 MPH, the brake pedal was depressed and the vehicle lunged forward. The contact stated that the RPM light and an unknown warning light were illuminated when the crash occurred. The contact stated that when the vehicle lunged forward, the front bumper of the vehicle crashed into the rear bumper of the other vehicle. The contact's vehicle came to a stop once the impact was made and damage was sustained to the front bumper and the rear bumper of the other vehicle. The vehicle was driven to a dealer where the vehicle's front bumper was repaired. The dealer was unable to determine the failure. A police report was filed and there were no injuries. The contact stated that the failure recurred while in the driveway. The contact stated that the brake pedal was depressed and the vehicle lunged forward. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The contact also stated that the mechanics informed her that the vehicle's alignment was off and as a result the tires would wear down ina a unusual way. There is also an issue with the key fob that causes the vehicle to think that the key isn't nearby and causes the alarm to go off.

Filed Sep 20, 2023 · Brakes, Electrical · CA

My vehicle in the last 2 days has randomly shutoff completely while driving on the highway. I was able to place in neutral, then restart the vehicle thank goodness without being rear-ended or a collision. The vehicle has been repaired before (the federal safety agency Campaign ID: 19V813000) and (Chrysler's recall number V62). The vehicle at this point I fear is too dangerous to drive. I am going to have the car towed to the dealership in hopes of reinstalling the fuel pump relay hack. There are many of the same complaints online from other drivers with the same vehicle. Something else needs to be done about this soon before someone gets killed.

Filed Sep 18, 2023 · Brakes · 115,000 miles · VA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH, the brake pedal was slow to respond. The driver had to continuously pump the brake pedal to stop the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer for repair under the federal safety agency Campaign Number: 17V572000 (Service Brakes, Service Brakes, Hydraulic). The vehicle was repaired, but the failure recurred. The vehicle was towed to the local dealer, where it was diagnosed that the brake booster and brake master cylinder needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the repairs were not covered under recall or warranty. The failure mileage was approximately 115,000.

Filed Sep 6, 2023 · Brakes · VA

There was a recall on my car for the brake booster water shield, water could get into the brake booster and cause corrosion and can cause the brakes to stop working. The recall was "fixed" about a month ago, but the brake booster still failed - my best guess is because water already got inside of the booster and already caused corrosion. My brakes began to fail while driving on the highway. When the brake booster blew out it also caused so much pressure that it blew out the master cylinder. The master cylinder is not part of the recall - according to JEEP No damage caused by the recall of the brake booster is under the recall and warranty EXCEPT the brake booster. The supposed fix itself here is faulty. This could have had a way worse outcome if I could not get my car to a stop. The other part of this is that the piece to fix this is on national back order with no estimated ship date.

Filed Mar 11, 2023 · Brakes, Electrical · MI

SUV stalls when coming to a stop while making a right turn or while stopping at a light. Power steering and brakes quit working. There are no diagnostic codes thrown for the dealer to check into. This occurs at least three to four times a week. I only commute 4 miles a day. Fortunately everytime this occurs I have been able to come to a stop and no other cars have been near. But if a car was on the street I am turning onto I would have hit their car. The dealer has replaced a few things that could possibly be wrong but the issue does not give diagnostic code to investigate. This is a known issue with Chrysler for this year model and several other years but my Jeep Grand cherokee has no recalls for it.

Filed Nov 7, 2022 · Brakes, Steering · CA

Wife was driving car off the highway, around a rightward curving offramp, and she noticed that the steering was handling differently, as if the power steering was off, and the brakes were not responding normally either. She could not stop the car where she intended to and was lucky that there was not cross traffic in the immediate intersection. No lights on the dash were lit up. She turned the car off and on again, and the steering and braking was normal again. We brought it to a trusted independent mechanic and described the issue, and they could not reproduce the issue but looked it up and found multiple reports of this occurring with 2010s Grand Cherokees. They were very concerned about the safety of the car and recommended bringing it to a dealer. One local dealer wanted $1000 to begin diagnosing. The other dealer charged $250 to look around but could not find anything that would explain loss of steering and brakes. We do not feel safe driving the car, as we live in a busy urban setting and any loss of control of the car would likely mean injuring or killing one of our neighbors.

Questions about the 2011 Jeep Grand Cherokee brakes

Does the 2011 Jeep Grand Cherokee have brakes problems?

Owners have filed 331 complaints about the brakes of the 2011 Jeep Grand Cherokee, 20% of all its complaints.

At what mileage do 2011 Jeep Grand Cherokee brakes problems start?

The typical (median) mileage in owner complaints is 60,500 miles.

Was there a recall on the 2011 Jeep Grand Cherokee brakes?

Yes, 2 recalls: 17V572000, 14V154000. Check your VIN to see if your car still needs the free repair.

What year does the Jeep Grand Cherokee have bad brakes?

The Jeep Grand Cherokee model years with the most brakes complaints are 1999 (622 complaints), 2000 (438 complaints) and 2011 (331 complaints).

Other 2011 Jeep Grand Cherokee problems

Electrical 780Engine 359Fuel system 283Transmission 90Steering 86Airbags 60Lights 57Body 43Acceleration 37Suspension 37Visibility 35Driver assistance 25Seats 11Seat belts 10Locks 8Wheels 5Tires 3

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