Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v530000 (electrical system), 14v391000 (electrical system), and 14v154000 (service brakes, service brakes, hydraulic); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The contact had not experienced a failure.
2011 Jeep Grand Cherokee brakes complaints
Page 5 of 12: complaints 101 to 130 of 331, newest first, as owners wrote them.
2011 jeep grand cherokee laredo a p14 recall was received. *mw the consumer was informed the parts were not available and was placed on a waiting list. Also, the sun roof function was inoperative, the leather was separating from the dashboard and the rotors were completely rusted.
I called local dealership to have recall performed. The dealer put me on a "list", I have not heard back from them since. I have contacted them and they said I was still on the list. I consider brakes to be a very important system in the function of my vehicle.
Tl* the contact owns a 2011 jeep grand cherokee. While driving at 15 MPH, the brakes failed to respond without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I have received 3 recall notices regarding my 2011 jeep grand cherokee (the federal safety agency 14v154, 14v530 and 14v391). After receiving notice 14v154 I contacted the local dealership (larry h miller in boise idaho) and was informed that the parts were back ordered with no date when parts would be available. This information was repeated in september. Having now received 3 recalls I attempted to schedule to have all 3 resolved at the same time. However, when I tried to schedule a service, I'm told that, while parts are available, they will not order the parts until I bring my vehicle in first. When I asked why they stated that they needed the VIN number. However, they not only have my vehicle information on record and I had the VIN available during the call. I asked to complete the service order on the phone and was told it was "policy" to schedule service appointments only when the vehicle is present and only then will they order parts. This dealership has exceeded the reasonable amount of time to complete the repairs and is creating an unreasonable barrier to completing the services.
I've been receiving recall notices on a jeep I purchase last february (used) on recalls p14, p36 and p54. I continuously call jeep to have these issues repaired and am told the parts are not available, jeep hasn't shipped or they just have too many recalls. How do I get my recalls fixed before I do have a crash?? I am concerned.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The contact did not experience a failure.
2011 jeep grand cherokee. Recall sent for vehicle regarding brake booster. *ta the consumer received the recall six months ago, and the parts are still not available.
We received brake booster recall notice (p14/the federal safety agency 14v‑154) back in july 2014. We immediately called dealer. They said they would order the part. Now 6 months have passed. Dealer reports that "they are working on customers who responded in june, 2014 and will get to us as chrysler releases more parts." six months seems like an unreasonably long time to wait for recall parts.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v532000 (service brakes, air) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. While depressing the brake pedal, the vehicle hesitated to come to a complete stop. The failure recurred multiple times. The vehicle was taken to a mechanic and fluid was placed in the front differential, but the failure persisted. The contact received a notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) however the part was not available to perform the repair. The manufacturer was not notified of the failure. The approximate failure mileage was 87,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
None of these three recalls have been addressed by chrysler or my dealer. They are recall #'s14v-154;14v‑391;14v‑530 respectively. The dealer is claiming that chrysler is not providing the necessary parts to remedy the recalls. I don't want my family at risk during the winter months with the brake booster issue, or stranded on the side of the road as a result of the fuel pump issue. Please consider this my formal complaint against chrysler group llc.
Unable to get parts at dealer. Key auto mart in moline I have contacted them many times and they state they can't get the parts. I have recall notices for a fuel relay pump and brake booster.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of the federal safety agency campaign id numbers: 14v154000 (service brakes , service brakes, hydraulic), 14v391000 (electrical system), 14v530000 (electrical system).the contact stated that the parts were not available for months in order to perform the recall remedy. The dealer did not give a specific date when the parts would become available. The manufacturer was notified of the delay. The contact did not experience a failure.
We received a recall for the brake booster. So we made an appointment in july and took it in to ferrario car sales in wysox pa. They told us they would call us in a month or two to get it fixed. In early october, I personally went to ferrario and asked about the recall. They told me they were still waiting on parts,indefinitely. I also asked them about the sun visor recall and was told they needed to see it but it would be the same result. Now we have received a recall notice on the fuel pump relay. But why have these recalls if the dealerships will not fix your vehicles. I have received three different recall notices and two about the fuel pump relay. I have tried to have the recalled parts fixed on my vehicle and have yet to be successful in getting the dealership to repair a single recalled item.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of the federal safety agency campaign numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v530000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
We received three recall notices p14, p36, p54 in october. The local dealer told us on november 1 that we would be called within 6 weeks when the parts had arrived. Never receiving a call, I called on december 19 and was told that we were #42 on a wait list to be called when the dealer had time to service the car,perhaps as late as april. This does not seem the "reasonable time" mentioned on the recall notice. Please help.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v530000 (electrical system), and 14v391000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v154000:(service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the delay. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for recall the federal safety agency campaign id number: 14v154000 (service brakes, service brakes, hydraulic), the federal safety agency campaign id number: 14v391000 (electrical system), and the federal safety agency campaign id number: 14v530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign id number: 14v154000 (service brakes, service brakes, hydraulic), the federal safety agency campaign id number: 14v391000 (electrical system) and the federal safety agency campaign id number: 14v530000 (electrical system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 14v530000 (electrical system), the federal safety agency campaign number: 14v391000 (electrical system), and the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for recall the federal safety agency campaign id number: 14v530000 (electrical system), the federal safety agency campaign id number: 14v391000 (electrical system) and the federal safety agency campaign id number: 14v154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 50 MPH, the brakes became inoperable and the brake warning indicator illuminated. The vehicle was towed to a dealer where it was diagnosed that the vehicle needed a brake booster. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 34,000.
When the jeep grand cherokee vehicle is exiting the freeway or when coasting with no pressure on the accelerator, the vehicle stalls. Engine power is lost, power steering is lost, and power braking is lost leading to a significant inability to control the vehicle. The vehicle is unable to restart until it comes to a complete stop in the roadway and is put into park. This issue has occurred on four separate occasions before chrysler even issued a recall. Chrysler has now notified me by mail of a recall for the fuel relay which could cause a stall and crash and has recommended I take the car to a dealer for repair. After taking the car to the dealer, the dealer has stated that no problem can be found and they cannot recreate the issue. The jeep dealer has no evidence showing them that the problem is occurring as a result of the fuel relay even with the recall in effect. The dealer has advised me to pick up the car and wait until parts are available to fix the recalled part. This means they have advised me to drive the car with this potentially fatal flaw. This is as of november 18th, 2014. Chrysler's recall department has advised by phone I drive the car to another jeep dealership to see if another service department can diagnose the issue. This recommendation puts myself and the public at risk of serious injury or death. There has been no temporary repair suggested or a date when a permanent fuel relay replacement part will be available. No alternative transportation has been provided or offered. I am without a means of transportation while my vehicles is not functioning due to safety reasons.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notifications for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic), the federal safety agency campaign number: 14v391000 (electrical system), and the federal safety agency campaign number: 14v53o00 (electrical system). However, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
We received 3 recall notices related to the brake booster, the totally integrated power module, and a short in the visor lamp. We called our local dealership and each time we called, they told us they did not have the parts and they would call when they did receive them. They still have not called and the first recall notice was issued more than 6 months ago.
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