The jeep has no brake pedal, very difficult to stop. The dealer has the vehicle and said it has a recall on the power brake booster. They said they are waiting on the part from chrysler but it has been 9 days and they do not have a eta. The jeep is unsafe to drive at any speed therefore we are forced to leave the jeep at the dealer for a undetermined time.
2011 Jeep Grand Cherokee brakes complaints
Page 7 of 12: complaints 161 to 190 of 331, newest first, as owners wrote them.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received recall notifications for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) and the federal safety agency campaign number: 14v391000 (electrical system). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
Approximately 6 weeks ago I reported a lack of response when braking. Dealer looked at the system and found no issue. Reported it again two weeks ago. Dealer looked at the system and found brake booster needed changing. Got the vehicle back last week and the problem has re-occurred. At a standstill when you press the brake pedal you get an air brake type sound, and a slight knock, which appears to coming from the compartment behind the pedal. Issue has been reported again to the dealer. Thanks,
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while traveling approximately 70 MPH attempting to slow down, the brakes failed to stop the vehicle. The brake pedal went to the floor and the contact applied force to the brake pedal as the vehicle coasted to a stop. The vehicle was taken to an authorized dealer and the contact requested that the vehicle be inspected by an inspector from the manufacturer. The inspector was not able to replicate or diagnose the failure. The contact was not notified but the dealer indicated that the contact was included in recall the federal safety agency campaign number: 14v154000 (service brakes and service brakes, hydraulic). The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 46,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 20 MPH, the brake pedal was depressed but the vehicle failed to respond. The contact was able to maneuver the vehicle to a safe stop. The vehicle was taken to the dealer. The technician diagnosed that the brake booster needed to be repaired and advised the contact not to drive the vehicle until the repairs were performed. The vehicle was included in recall the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the part to do the repair was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 37,000. ..updated 11/17/14 *bf the consumer stated the vehicle was repaired out of state, because the local dealer, claimed they did not have the parts. Updated 12/11/14
Report receipt date: apr 01, 2014 the federal safety agency campaign number: 14v154000 component(s): service brakes , service brakes, hydraulic jeep has not derived the correct test to correct this issue. My brakes failed last winter due to this very issue. Jeep would not correct the brake issue until they did a formal recall and letters were sent. I now have my letter and went to the dealer. The dealer refuses to replace the brake booster as it apparently passes the test jeep established. They only put up the booster shield. The problem is that the water already did get into my brake booster and my brakes froze. I nearly had three accidents over the course of the winter 2013/2014. I expect I will have more close calls if not a full on accident this year when my brakes again freeze up and stop working. This needs to be addressed, and jeep needs to replace all these boosters. Jeep are not only sending me back out on the road with a dangerous vehicle, but thousands of others who allegedly passed the test, yet will freeze again this winter. Unfortunately, we need to become a statistic before jeep properly corrects the issue.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic), and the federal safety agency campaign number: 14v391000 (electrical). However, the part needed was not available for several months. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic), but the parts needed to repair the vehicle were unavailable. The dealer stated that the contact would be added to a waiting list since the parts were not available. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed to repair the vehicle was not available. The contact mentioned that the manufacturer exceeded the reasonable amount of time for the repair. The dealer explained that the manufacturer was only providing five repair kits at a time and placed the contact on a waiting list. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
As I was driving down a busy highway traffic in front of me was stopping, so I hit the brakes to stop only to realize that I had no brakes and I was unable to stop. So in panic mode I swerved over 3 lanes of traffic to avoid hitting the cars in front of me, finally my jeep stopped before hitting the car in front of me. Took my jeep to the dealership took them over a week to get back to me telling me what was wrong, the brake booster needed to be replaced. I still have not received my truck back since I took it to the stop in august 29, 20214.
2011 jeep grand cherokee. Consumer writes in regards to a notice for a brake booster recall. *tgw the consumer has been waiting almost two months for the brake booster recall, to be rectified. The dealer informed him, the parts were not available. The consumer referenced recall numbers 14v154000 and 14v391000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notice for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was informed that the part needed for the recall repair was on back order. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received recall notifications for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) and the federal safety agency campaign number: 14v391000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes , service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced and failure.
Tl* the contact owns a 2011 jeep grand cherokee. While driving 10 MPH, the brakes failed. When the brake pedal was fully applied, the brakes failed to stop the vehicle in a reasonable amount of time. The vehicle was not diagnosed or repaired. The contact received a recall notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). The dealer could not repair the vehicle for two months because the parts were not available. The manufacturer was notified. The approximate failure mileage was 32,000. Updated 11/20/14*cn updated 5/6/2015
Chrysler safety recall p14 / the federal safety agency 14v‑154 brake booster: took vehicle for the inspection and was told yes we would get the updated part. Now 2 months later still no completion to the safety recall! The local dealer states the part is on national back-order. Is this a safety recall or not? Why so long to get resolved? Now I have another safety recall p36 / the federal safety agency 14v‑391 for an issue with the vanity wiring that may cause a fire. Wonder how long this one will take? I have not yet contacted them about this one to be fair.
Tl* the contact owns a 2011 jeep grand cherokee. While driving 30 MPH, the brakes failed to respond when the brake pedal was depressed. The contact mentioned that the brake pedal traveled to the floorboard. The vehicle was not diagnosed or repaired. The contact referenced the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) and stated that the part was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notice for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). The contact stated that the part needed to remedy the recall was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I had a recall p36/the federal safety agency 14v‑154 and contacted the dealer. I set an appointment for august 14, 2014 to bring the car in because they told me they needed to inspect and order the part. I dropped the car off for the day, so they could inspect it, and picked it up at the end of the day. It is september 25, 2014, and they have not contacted me or returned my calls regarding the repair. I also got a second recall while waiting for follow-up on the first for this vehicle: p36/the federal safety agency 14v‑391. I called to set that appointment for the same time as they repair the first recall. I left a message with the receptionist and never got a call back. I do not feel as though I need to manage their recall for my vehicle, and they do not make any attempts to manage it themselves or respond to my inquiries. What do I do from here? The dealer is autonation chrysler dodge jeep ram, roseville, ca 95661.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) and the federal safety agency campaign number: 14v391000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Brake booster failed. There is a recall on the brake booster (p14) and the dealer cannot return the vehicle to me until the brake booster is repaired. They cannot get parts from chrysler and it has been over a month. I have been without my vehicle for over a month and neither the dealer or chrysler can give me information on when the parts will be available. I've purchased four jeeps and will not ever again after this.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that recall the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) exceeded the reasonable amount of time for repair. The dealer stated the part was not available for repair. Also, the dealer mentioned that the manufacturer was sending one repair kit per week reason why the contact had been placed on a waiting list. The manufacturer was made aware of the failure who declined to provide an alternative remedy. The vehicle was not repair. The contact had not experienced the failure.
Tl* the contact owns a 2011 jeep grand cherokee. The vehicle was included in the federal safety agency campaign numbers: 14v391000 and 14v154000 (service brakes , service brakes, hydraulic). The federal safety agency campaign number: 14v530000 (fuel system). The contact was told by the local dealer that the parts were not available for the recall repair. The contact wa concerned that the safety issues were not being repaired in a timely manner the manufacturer was not contacted. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated excessive force was required when applying the service brakes. The contact stated that recall the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) had exceeded the reasonable amount of time for repair. The dealer stated the part was not available for repair. The manufacturer was left a message in regards to the delay. The vehicle was not repaired. The failure mileage was 56,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). The parts needed to repair the vehicle were unavailable. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 14v154000 (service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 14v154000 (service brakes). The part needed to repair the vehicle was not available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
On friday, 9/19/14, my 2011 jeep grand cherokee almost killed me. I was driving between va and ny via I-81 for a family funeral. I stopped half-way there for lunch and then experienced a problem starting it. Hitting the start button, it would not start, and would not stop trying to do so - it kept cranking and would not stop until I opened the door. It did this 3-4x, and then it started. It had never done this before. I continued on, more cautiously. An hour later, while passing several big rigs, part of the electrical system stopped working. I lost power steering, accelerator function, and my dash lit up - and the engine continued running and even revved despite the lack of the accelerator. My brakes also didn't work for approx. 10 seconds. The road curved, and I almost lost control and flipped the jeep trying to avoid the big rigs, which were slamming on their brakes all around. Ultimately, I was able to pull over with no accident or damage and turned the vehicle off. After 15 minutes, it re-started, and I was able to get to my destination with no other problems. Upon arrival, however, I experienced the same things while testing it at very low speeds on back roads. After the funeral on saturday, I was able to get it to the local dealership, where it still is undergoing diagnostics. I had to travel back to va on sunday, and now have to rent a car, deal with long-distance repairs with an unknown dealership, and travel back to ny to get it once repaired. The dealership indicated it sounded like a tipm issue, which I have learned jeep/chrysler know about, but have not recalled. I have previously experienced minor electrical issues (flashlight never worked, multiple back bulbs, etc), which the dealership indicated may indicate tipm issues since the day I bought the vehicle, but were always dealt with as isolated repairs. Please help with a jeep/chrysler tipm recall!
On friday, 9/19/14, my 2011 jeep grand cherokee almost killed me. I was driving between va and ny via I-81 for a family funeral. I stopped half-way there for lunch and then experienced a problem starting it. Hitting the start button, it would not start, and would not stop trying to do so - it kept cranking and would not stop until I opened the door. It did this 3-4x, and then it started. It had never done this before. I continued on, more cautiously. An hour later, while passing several big rigs, part of the electrical system stopped working. I lost power steering, accelerator function, and my dash lit up - and the engine continued running and even rev'ed despite the lack of the accelerator. My brakes also didn't work for approx. 10 seconds. The road curved, and I almost lost control and flipped the jeep trying to avoid the big rigs, which were slamming on their brakes all around. Ultimately, I was able to pull over with no accident or damage and turned the vehicle off. After 15 minutes, it re-started, and I was able to get to my destination with no other problems. Upon arrival, however, I experienced the same things while testing it at very low speeds on back roads. After the funeral on saturday, I was able to get it to the local dealership, where it still is undergoing diagnostics. I had to travel back to va on sunday, and now have to rent a car, deal with long-distance repairs with an unknown dealership, and travel back to ny to get it once repaired. The dealership indicated it sounded like a tipm issue, which I have learned jeep/chrysler know about, but have not recalled. I have previously experienced minor electrical issues (flashlight never worked, multiple back bulbs, etc), which the dealership indicated may indicate tipm issues since the day I bought the vehicle, but were always dealt with as isolated repairs. Please help with a jeep/chrysler tipm recall!
While driving the ABS, and tracking lights came on. Made it home , and notice that the fuel pump continued to run when the ignition was turned off. Started the jeep back up , and the brake pedal went to the floor. Had jeep towed to thd dodge dealership. Estimated cost, 1,300.
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