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2011 Jeep Grand Cherokee suspension problems

37 complaints (2% of all complaints for this car). Typical mileage when it fails: 62,000. 5 crashes reported.

owner complaints
37
of this car's complaints
2%
typical mileage
62,000
crashes
5
recalls
0

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Grand Cherokee suspension problems in other years

1993199520002005201520202025

Specific symptoms reported on the 2011 Jeep Grand Cherokee suspension

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Ball joint 6

Related recalls

No recalls on record for this model year.

What 2011 Jeep Grand Cherokee owners say

Most recent owner complaints, unedited.

Filed Feb 1, 2026 · Driver assistance, Electrical · IN

My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car is freaking out have every light come on and the windshield wipers but it doesn't always do it but I have videos. The codes I get say malfunctional control u1403 and other ones

Filed Oct 15, 2024 · Suspension · 55,000 miles · MN

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 70 MPH, it lost automotive power. The contact turned on the hazard lights. The contact was able to pull over to the side of the road. The vehicle stalled but was able to be restarted. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed her the vehicle began to shake and the failure was due to the tip-in. The contact stated that while driving at unknown speeds, the service air suspension message was displayed. The front end of the vehicle was sitting on the tires. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the federal safety agency hotline. The failure mileage was approximately 55,000.

Filed Sep 20, 2024 · Driver assistance, Suspension · NJ

Air suspension

Filed Nov 12, 2022 · Suspension · AZ

My Jeep's air suspension system (Quadra lift) has failed 4 times within the past year. At the beginning, the only signs there was anything wrong was that it took the vehicle several minutes to raise from the "park" setting and it would sit extremely low when parked for long periods of time. Upon bringing it to a Jeep dealer in October 2021, they informed me the front air suspension lines had a leak and needed to be replaced. A month later, I received an error message that the air suspension system needed immediate repair, at which point we discovered the compressor and relay failed and needed replacement. I was told the car was inoperable in this condition, but they could set the ride height and close the system and it would be driveable. I proceeded to drive the car in this condition for 5 months and ~5,000 miles while we waited for a backordered part to come in. Upon bringing the car into a different dealer after 5 months I was informed it was EXTREMELY dangerous to drive it in this condition (no compressor or relay, static system set at ride height). I was not told why it was dangerous nor why another dealer thought it was okay. The dealer fixed the compressor and relay and within a month the air suspension system started to show similar signs as before where the car was sagging in park and taking a long time to raise, but this time there were absolutely no warning signs or error messages with the car. I brought it in for repair a 4th time and was told the front air shocks and lines had severe leaks, rendering the car inoperable and dangerous to operate in this condition. Considering the frequency in failures and need for repairs coupled with the lack of warnings or error messages I believe this to be a safety risk. There may be many other drivers of Jeeps with the Quadra lift system driving with similar issues and no warnings that could be potentially dangerous.

Filed Mar 8, 2021 · Suspension · 80,000 miles · AK

The air suspension - service air suspension light came on, the air suspension then lowered the vehicle to well below normal ride height. We took the vehicle in to be serviced and had the compressor replaced. 3 weeks later now there is a module and night sensor supposedly needing to be fixed. No extended warranties cover this as it's an "air suspension" and not a regular suspension according to their paperwork. It's a known problem with these particular air suspension in jeep/chrysler/dodge that they refuse to acknowledge. The tires could be blown due to the lowered state of vehicle and the front tires caming out.

Filed Jan 26, 2021 · Electrical, Fuel system · PA

When starting the vehicle the mileage jumps higher than what the actual mileage is. Problem with the suspension.

Filed Jan 13, 2021 · Suspension, Visibility · KY

Delamination of the leather top over the instrument cluster is blocking vents and causing visibility issues. Additionally the air suspension is leaking at connections at top of struts.

Filed Jan 5, 2021 · Electrical, Engine · 130,000 miles · IL

A few things, one being how my jgc abruptly shuts off while in motion(luckily I was exiting the express way (both) times) yeah, happened more than once, to the suspension no longer functioning, all the way to it deciding not to start up.

Filed Jan 10, 2020 · Airbags, Body · IL

Air ride suspension airbags has to be recharged every month since 2019. While parked front end becomes low (during 1-month period) not leaving appropriate distance from wheel to top of wheel well, resulting is a very bumping ride, until recharged. Brand new oem lines and compressor replaced. Also, while driving 40 MPH or less, "air suspension needs service" notification comes on. Front of hood (where the chrome jeep is displayed) exterior now shows paint corrosion.

Filed Aug 12, 2019 · Electrical, Suspension · 103,000 miles · VA

Vehicle is making a popping noise, when turning or hitting bump replaced sway bar end links and tie rod-unable to locate exact problem at this time. I was driving today and without warning my front wipers turned on and could not be turned off, on inspecting further all components on the starting wheel and column are not operatable-no signals, cruise, headlights, stereo-nothing. Vehicle acts like its stuck in 4x4-making other noise while turning also having issue with dash board bubbling-possible safety concern as it may interfere with air bag deployment. I have contacted jeep with all the above concerns, to which they state they cannot help with the problems vehicle has 103k miles. I am 3rd owner. *tt 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Questions about the 2011 Jeep Grand Cherokee suspension

Does the 2011 Jeep Grand Cherokee have suspension problems?

Owners have filed 37 complaints about the suspension of the 2011 Jeep Grand Cherokee, 2% of all its complaints.

At what mileage do 2011 Jeep Grand Cherokee suspension problems start?

The typical (median) mileage in owner complaints is 62,000 miles.

Was there a recall on the 2011 Jeep Grand Cherokee suspension?

There is no recall for this problem on this model year.

What year does the Jeep Grand Cherokee have bad suspension?

The Jeep Grand Cherokee model years with the most suspension complaints are 1999 (76 complaints), 2023 (70 complaints) and 2014 (51 complaints).

Other 2011 Jeep Grand Cherokee problems

Electrical 780Engine 359Brakes 331Fuel system 283Transmission 90Steering 86Airbags 60Lights 57Body 43Acceleration 37Visibility 35Driver assistance 25Seats 11Seat belts 10Locks 8Wheels 5Tires 3

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