On more than 1 dozen occasions my jeep has stalled while driving anywhere fm 20 to 40 miles an hour. I lost steering control and brakes while the rest of gages stayed on. After the first few times I figured out I could throw in neutral , hit the ignition button and it starts right back up. Chrysler jeep told me this was a "relay " recall for over 1 1/2 years that they had no repair for. So they just kept replacing trhe part. I would get anywhere fm 2 wks to few months with the "new, bad part" the reall repair came in last week. After replacing it, I made it 2 days before I stalled again. This time on an exit ramp doing 30 miles an hour around a sharp turn .I (and my 13 year old son) went off the road into a ditch. I had to use 4 wheel drive to get out. I casued minor f=damage aswell. This time! I keep telling them it;s only matter of time before I die or kill someone when this stall happens. I have had a rental or been with out a car for at least 5 weeks of this last year alone for this recall failure. I look online and there are hundreds of websites and links to jeep grand cherokees that have done this. How many ppl have to wreak or die to get someones attention?? I have filed this complaint a few years ago.
2011 Jeep Grand Cherokee steering complaints
Page 2 of 4: complaints 11 to 40 of 86, newest first, as owners wrote them.
My car sometimes it doesn't start and keeps cranking. But the most dangerous is when it shuts off while driving. I took it to jeep service but they didn't find what causes the issues. It keeps stalling. Doesn't happen every day and all the time but it's happening more frequently.
Vehicle stalled while driving in highway traffic at about 40 MPH. Lost ability to steer as power steering quit working. There is a year-old recall to fix fuel pump relay problems but fca, the manufacturer, has yet to provide dealers with the parts needed to fix this problem. This is totally unacceptable as we have continued to drive this vehicle since we do not have, nor can we afford, another vehicle. Please pressure fca/jeep to provide parts to dealers immediately. Recall # v62/the federal safety agency 19v‑813.
The vehicle was traveling at approximately 40 MPH on a traditional two lane country road. As I approached a left handed turn, I pressed the break pedal and instantaneously lost power steering and power breaks. The vehicle became difficult to control and drove off the road into a small grass field. After coming to a stop, I looked at the dash and realized the tachometer showed 0 RPM indicating the engine had stalled. At first, I was unable to restart the vehicle because the shifter was still in drive. The vehicle restarted with no hesitation once the shifter was moved to park. The p54 recall has previously been completed. Fca has been informed and the vehicle was inspected by a jeep dealer. The recall for v62 is still in development and the vehicle has since received the temporary interim repair. I have decided to park the vehicle until fca can reassure the vehicle is safe to drive.
I have had to replace my thermostat about 6 times since I got the car in 2017. The housing breaks and it leaks causing over heating
Twice on two separate occasions, when going about 25 miles an hour on a town road and breaking and turning to the right (one time was more right than the other), my car loses power out of no where. My engine shuts off, I lose power steering, and I lose my break assist. It is very scary and dangerous and could cause a life threatening accident. I crossed over into the opposite lane of traffic with little to no control. Fortunately both times no one was near me and I was able to come to a stop. I can then restart the car and drive away. I dont know how to replicate the issue. I have seen other reports of this same problem with other grand cherokees on the internet. I dont know if the current recall that I need is supposed to address it or not but I plan on calling my dealer about it asap. My car is about 149k miles. I think the lights stay on when this happens.
2011 jeep gc overland dies while on a curve. Power steering not operating, engine not running. Will restart but happened 3 times in one week. Towed to jim doran jeep/chrysler in mcminnville, or, 2 wks ago. Dealer cannot diagnose or replicate. Am without a vehicle and need to drive back home to mn in 3 wks! Pls help!!! Had taken it to mckay's jeep dealer in st cloud last june as display was stating service fwd. They performed an update but mssg kept appearing & had to return for more repairs. Dont have paperwork w me here in or. Cost over $2,000 for repairs. Dont know if this issue is related but display mentioned something about fwd when it died last time driven. Vehicle is unsafe to drive! Only owned it for about 18 mos. Purchased from tenvoorde ford in st cloud, mn. Came to that dealer from canada.... Need to know what my options are. I need a vehicle asap.
Engine stalls, wont start or dies right after starting, I think it is part of a recall with no fix available. If in motion it dies and losses power. Put in neutral to start while rolling! This happens more and more frequently lately.
My jeep has stalled at least 5 times with the power steering failing. 1) once while at an intersection turning left on a green arrow no steering. 2) traveling about 45 MPH and stalled again and no steering. 3) twice going from 55 MPH up to a stop sign and the car stalled again no steering. 4) just last friday, I was driving 55 MPH and slowing to make a left turn and again stalled and no power steering. This is getting serious and happens unexpectedly which makes driving dangerous. The stalling is happening more frequently now. I've contacted jeep and they say a recall has been issued but no fix has taken place and is to be determined with no idea when. The recall was issued late last year. So how long does it take to fix a relay issue? This has gone on far to long and getting scary. Please help me and get some kind of answer from jeep. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 20 MPH, making a right turn the steering wheel ceased, with several warning lights temporarily illuminated. The contact was able to veer to the shoulder of the roadway. The contact noticed an abnormal odor coming from the engine. The contact turn the vehicle off and contacted an independent mechanic who towed the vehicle back to the residence. The next day the vehicle resumed normal operation and was taken to (spitzer chrysler dodge jeep ram of homestead 30101 s dixie hwy, homestead, fl 33032 (786) 650-3104) where it was diagnosed however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 132,000.
While driving 2011 jeep grand cherokee with children in car, the jeep just stalls out on me and I lose control of the steering. It has happened most times when I am making left and right turns.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving and attempting to turn the vehicle to the left, the steering wheel became difficult to turn. In addition, the contact needed to depress the brake pedal with excessive force. The contact placed the vehicle in park and turned off the ignition. When the vehicle was restarted, it resumed normal operation. The failure occurred a total of five times with one of the failures occurring when making a right turn instead. The contact called orr chrysler dodge jeep (located at 900 truman baker dr, searcy, ar 72143, 501‑279‑3311) where it was determined that because there was no check engine warning indicator illuminated, they would not be able to diagnose the failure. The manufacturer was made aware of the failure and provide case number: 57815893. The contact was informed to have the dealer diagnose the vehicle. The approximate failure mileage was 100,167.
I driving getting ready to turn the corner and my jeep just dies . The radio and everything stays on but I less power steering and brakes are hard to push and no gas. If I put it in park and try to restart it's does start without a problem .. It has done this a couples times before.. There was a time a couple months ago when I was sitting at a stop light went to go and couldn't .. And then one other time 2 weeks ago also trying to turn a corner (it's all at random when it happens no warning ) there are no warning lights on
Exiting highway. One incident merging right off ramp. Other incident, slowing to cross oncoming traffic onto a road. Engine suddenly shuts down. Fcw light comes on. Sensor on front is kept very clean! Vehicle will restart but this is very dangerous as I was almost hit by oncoming traffic in the none incident. I read that this is common with these vehicles. Shame on you! Never have another one
Tl* the contact owns a 2011 jeep grand cherokee. While approaching a stop sign, the steering wheel became difficult to turn and the brake pedal was difficult to depress. In addition, the contact depressed the accelerator pedal to the floorboard, but the vehicle seized and the engine shut off. The contact stated that all the indicators were illuminated on the instrument panel, but the vehicle failed to restart. The vehicle was placed into park and the vehicle started when the push start button was depressed. The vehicle was taken to lithia chrysler jeep of reno (located at 3223 mill st, reno, nv 89502) where it was diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 102,544. *tr
2011 jeep grand cherokee shuts off while driving. Power steering, engine control and braking all become difficult to use. Happening while turning causes the vehicle to veer into the guard rails, if they are present, or oncoming traffic, if turning away from traffic is too difficult. Luckily, in the multiple times this happened, I was turning right, either onto the highway onramp or into a gas station. The times into the gas station, sent me over the curb and grass, barely missing the pumps. The vehicle shows no signs of an error on the dash. All radio, lights and gauges work fine. Once you are able to stop the vehicle, it must be put into park and the push button start re-ignited. It terrified my family.
2011 grand cherokee overland 5.7 v8 approx 124000 miles stalled when turning left through intersection slowing from 50 to 25 MPH. Steering and brakes failed. All recalls have been performed. This was supposedly fixed with p54 (fuel pump relay). Fortunately I was not towing my boat. This issue seems to have spanned many years and is extremely dangerous.
While driving and deceleration the jeep shuts off. No lights come on indicating that the vehicle is no longer running. The first clue is loss of power steering and brakes. This always happens within the first couple miles of driving. The jeep starts right back up and then 99% of the time won't stall again for a couple days. This is getting more frequent.
It has now happened several times in which I'm driving and the jeep suddenly loses all engine power, braking and power steering. This happens on the highway. There are never any warning lights or sounds to signal this is about to take place. This last time it almost made me cause an accident.
Takata recall. When my vehicle is in motion arriving at an intersection, and I decrease the speed, the engine shuts down and at the same time the steering wheel is stuck, making it impossible to turn, and the brakes get hard. I have already taken the car 3 times to the jeep shop and they have not been able to fix this problem. Since this problem started 2 months have passed and it has already happened 4 times. The car does not show any errors on the screen or afterwards when they are read. It is very dangerous because it always stays in the middle of the intersection without being able to do anything.
I was driving down the highway at 60mph when I let off the gas and hot the brakes to slow down for a corner the engine shut down and I lost breaks and steering. I was able to muscle the steering through the corner and coasted to a stop. I put the jeep in park, got the break pedal and started the vehicle back up. Everything seemed to work again. When I lost the engine, breaks and steering nothing else was effected. I still had lights, radio and gauges. But, no warning lights or codes came on.
Tl* the contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle stalled and the steering seized. The contact placed the vehicle in neutral. When the vehicle was restarted, it operated normally. The vehicle was taken to elgin chrysler dodge jeep ram (1010 e chicago st, elgin, il 60120, (847) 697-0900), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 55,000.
The vehicle consistently shuts off while I'm driving, losing power steering and engine power. It seems to occur when I am slowing down. This happens usually once/twice each week and most recently almost caused a high speed accident, as my car shut off while I was making a left turn on a highway, which caused a semi truck to swerve, nearly hitting me and my 4 year old son.
Every 3 months apart or so my vehicle has lost power on the engine causing it to shut down on me when I make a hard left turn while applying my brakes. The first time that it happened it was on the freeway on my way to work out of nowhere my wheel hot hard and when I was pressing my accelerator it was not working. , the second time it happened when I was making a left turn and the same thing happened to me I had to get on top of the side walk because I couldn't steer it enough to make my turn. And my third time happened this morning while I was going under the bridge luckily for me no one was behind me but this problem is a situation ready to go wrong. Out of all these times I have been alone in the vehicle going on my way to work in the morning. Its always a scary experience for me. I do not feel safe driving the car. No codes no nothing. The steering wheel gets all hard that I can barely turn it to get on my right lane so I can put my car in park and restart it , from there it starts working fine like if nothing happened.
While making a turn the steering and the brakes locked up and the engine shut off, causing me to lose control of the vehicle. This has happened twice 8 months apart. I've done the recall for the relay switch in 2015. This happened again (2nd time) yesterday april 9th, 2018. I almost hit a car at a light it was terrifying. The dealership has my jeep now and said they can't diagnose unless they have an error code or unless it happens while the technician is driving it. Is chrysler going to have people drive these SUV's and ignore that people could die? This is an extremely urgent situation. I don't feel safe driving my jeep that I love. Please help?
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 65 MPH, the steering lost power and the vehicle shut down without warning. The contact activated the hazard lights, shifted into park, and restarted the vehicle. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure was not diagnosed. The failure mileage was approximately 106,618. *tt the consumer stated the failure occurred on daily basis, usually while slowing to a stop.
The car stalled and engine shut off while driving, decelerating around a left turning curve. Lost acceleration capability, power steering, brakes, and electrical system (no emergency flashers). Could barely control car and ended driving through curve, off the road, down into small ravine and into field. Were fortunate to avoid road signs and telephone pole. Car restarted after putting gear in park. Very afraid to drive this vehicle anymore. Not able to get appointment with jeep dealer for another week. Research shows this could be related to faulty tipm. Our service records indicated this jeep did receive chrysler group safety recall p54 (the federal safety agency #14v530) tipm internal fuel pump relay replacement, which states is a potential cause of the car losing power. Seems to have not prevented the moving car from losing power.
Our 2011 jeep grand cherokee stalls without warning. The issue usually occurs when slowing down and turning to exit the highway. We have had all recalls taken care of, and have had the jeep in to the dealer several times for this issue with no resolution. The drivers ability to control the vehicle after the loss of power is significantly diminished. This has happened several times over the past year.
Vehicle will unexpectedly stall during decelleration and braking. Vehicle loses all power to the motor and power steering, making it difficult to avoid collision and steer vehicle to safety. This happens at high and low speeds, and has occurred on 3 separate occasions in a 2 week time period. This issue was supposed to be addressed by recall number p54; of which I completed on this vehicle in 2014. This issue persists, and I am seeing other owners complain of this identical problem on various forums. Jeep/chrysler seems to be inconsistent on the coverage of repairs and diagnosis. This is a real safety concern that should be addressed universally.
Fcw light on dash went on and all power went off, causing a total loss of steering and control on the freeway. This could easily result in a fatal collision. *bf updated 9/13/18
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