2011 Jeep Grand Cherokee: jerking or lurching

Filed Jul 15, 2024 · Airbags · 215,000 miles · LA · crash · 2 injuries

The contact owned a 2011 Jeep Grand Cherokee. The contact stated that while her nephew was driving at 51 MPH, a drunk driver in the opposite direction nearly caused a head-on collision. The contact's nephew veered to the left, but the other driver's vehicle swiped the rear passenger door and rear quarter panel. The vehicle jerked and flipped three times before landing on its roof in a residential yard. The air bags did not deploy. The contact's nephew was unharmed, but the contact's son and a third passenger were injured. The contact's son was transported by ambulance to the hospital with a fractured neck, but the right vertebral artery was unable to be detected. The third passenger was airlifted to the hospital with a fractured sternum and internal bleeding after a plastic piece from the front passenger seat dislodged and struck the third passenger's chest. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 215,000.

Filed Jun 14, 2017 · Seats · 87,000 miles · NC

The seats feel like they are not bulges down properly and move during turns and you can hear and feel them jerk.

Filed Jun 20, 2016 · Acceleration, Body · 76,500 miles · NC · crash

On may 28, 2016 while navigating my driveway, my car suddenly accelerated forward and crashed into the back wall of my garage. Damage was done to my home and my car. I had no control over the vehicle. Hitting the brake and trying to hit the ignition button did nothing to stop the vehicle. On another occasion, about two weeks earlier, I had parked the car at walmart, pressed the brake and the ignition button to turn it off. While in park and the engine off, the vehicle lurched forward and bumped the SUV sitting in front of me. I am now afraid to drive this vehicle! I have reported this incident to my local auto dealership and chysler corp. The damage is being repaired at my cost.

Filed Jun 9, 2015 · Electrical · 53,000 miles · SC

Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 40 MPH, the vehicle made a jerking motion and stalled. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The technician diagnosed that the fuel pump and the tipm module needed to be replaced. The vehicle was not repaired. The vehicle was experiencing the failure listed in the federal safety agency campaign number: 14v530000 (electrical system); however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

Filed Feb 19, 2014 · Engine · 60,000 miles · VA

Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 45 MPH, the vehicle began to jerk without warning. The vehicle was towed to a dealer where it was diagnosed that the total integrated power module needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 60,000.

Filed Nov 24, 2013 · Acceleration, Engine · 200 miles · NM

The first 3 weeks I had the vehicle the engine light kept coming on. I returned to the lithia dealership in santa fe 3 times to have it corrected. They accused me of fueling the car with the engine running. I do not fuel my cars with the engine running. The transmission had to be replaced at 4,000k miles because the robot at the factory did not seat the transmission fluid filter properly and metal flakes were found in the transmission oil pan as a result which damaged the valve box. The vehicle still acts odd at times ' jerking slightly when changing gears. At 45 MPH while I was accelerating to merge onto the highway, the vehicle would change gears by itself into first gear. A young tech had been reading a service update bulletin and knew about this issue. It required a patch'for the computer and a download to fix this issue. I thought it was a miracle that I was not in an accident during this time. I have had so many issues with the jeep not recognizing the key fob upon entry and or trying to start the vehicle. Forget the emergency key that is inside the key fob it was never properly keyed so you could use it in an emergency. At 15,000k miles the front sway bar had to be replaced. This vehicle has not been off-road and for the sway bar to break down like that is inexcusable. Sudden unexplained acceleration.

Filed Oct 23, 2012 · Transmission · 33,358 miles · FL

Tl* the contact owns a 2011 jeep grand cherokee laredo. The contact stated while driving 50 MPH the transmission shifted independently into a lower gear and caused the vehicle to jerk and lunge. The vehicle was taken to a dealer for diagnosis who was unable to duplicate the failure but stated that it was most likely a software failure. The software was upgraded. Three months later the failure recurred. The vehicle was taken to a dealer for diagnosis but stated they could not replicate the failure. A month later the failure recurred and the vehicle was again taken to the dealer who told the contact that a device installed by the insurance company might be causing the failure. The device was removed and the failure recurred. The manufacturer was notified and advised the contact to file a complaint with the national highway traffic and safety administration. The vehicle had not been repaired. The failure mileage was 33,358 and the current mileage was 36,000. The consumer has since traded the vehicle. Updated 01/03/13

Filed May 2, 2012 · Acceleration · 25,000 miles · WA

While backing up a moderately steep gravel driveway in 4 low range I applied the brake and shifted the vehicle from reverse (r) to drive (d) and the engine immediately went to almost full throttle for 2-3 seconds and even though I was pressing on the brake as hard as possible the car lurched forward and hit a bank of snow. This is the only time this has happened so far but I'm very aware now every time I shift.

Filed Aug 28, 2011 · Transmission · 4,000 miles · MA

2011 jeep grand jerokee overland - transmission shuttering lugging during automatic shifting. Driving the vehicle during normal driving conditions at speeds of 30-40 miles per hour transmission consistently shutters (rough shifting) causing owner operator to leave transmission is maual selection 4th speed. (gear selection 1,2,3,4,5,d) leaving the transmission in drive has generated rattling noises and transmission lugging (shuttering) when in automatic selection "d". Accelerating at this time also causes the vehicle to lurch (jerk roughly).