2002 Jeep Grand Cherokee: jerking or lurching

Filed Dec 7, 2015 · Driver assistance, Electrical · 112,660 miles · GA

Vehicle was in motion and kept stalling on highway and city streets. Another computer was installed but didn't solve the problem. The throttle position, idle air control, and map sensors were replaced. Vehicle had hard start problem and the fuel injectors and fuel filter were replaced. Started vehicle in driveway and heard popping noises and it automatically shut down. The coli pack had to be replaced. Numerous vacuum hoses have popped off during driving and had to be replaced. No error codes or check engine light would come on even though these things were happening. A year ago the oil pressure sending unit had to be replaced and has currently gone bad again. I have to put the truck in neutral and let it idle before I drive it or the transmission will jerk. I also have to let the truck stay cranked for 10-15 minutes before I can drive it because it takes that long for it to idle down. My driver seat controls will not work, and the passenger window will not stay up and the controls will not work. If you do research on the 2000-2004 jeep grand cherokee models, you will find the exact same issues from everyone who has owned these specific years and models. Chrysler knows about the constant issues, yet the 2000-2004 models are not on the buy back list. The dealerships even have a problem trying to figure out what the problem is which is why it costs so much and the problems continue to exist. Owners have had to consult with other jeep owners to work together to try to solve the problems ourselves. 2002 with only 115,000 miles on it. There would be more miles on it if problems would stop occurring with these vehicles and preventing people from driving. I put the date when it started in 2012, but constant problems are still continuing to this date and year of 2015.

Filed Sep 3, 2014 · Electrical · 35,000 miles · OH

Tl* the contact owns a 2002 jeep grand cherokee. The contact stated while driving at various speeds, the vehicle would stall intermittently without warning. Also, the contact mentioned that when driving over 50 MPH the lights and gauges on the instrumental panel stutter. In addition, the vehicle jerk forward and hesitated whenever the failure occurred. The vehicle was taken to the dealer on multiple occasions. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 35,000.

Filed Jul 11, 2014 · Lights, Transmission · 104,000 miles · GA

Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while driving 55 MPH, the vehicle jerked without warning. The contact also mentioned that the interior lights of the vehicle would remain illumined when driving at various speeds. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 104,000.

Filed Apr 5, 2013 · Acceleration · 132,000 miles · NJ

Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while driving approximately 30 MPH, she depressed the accelerator pedal but the vehicle would not accelerate. When the vehicle responded, it lurched forward. The vehicle was taken to an independent mechanic for diagnosis. The mechanic stated the catalytic converter would have to be replaced. After the repair, the failure continued. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 132,000.

Filed Jul 13, 2005 · Steering · 10,000 miles · NJ

I have a 2002 jeep grand cherokee laredo that after the first 10k miles started to develop looseness in the steering column. In addition at 90 degree turns or 45 degree gyrations, I hear tapping sounds coming from the gearbox. After continued use per the dealers refusal to fix this issue and claiming that this is a normal behavior of the gear box for this model, I am now experiencing poor and unsafe handling of my jeep. The steering column when subjected to bumps or holes in the roadway will behave or respond in an erratic fashion to the point that the vehicle feels like you are about to loose control of your vehicle. In wet or snowy conditions this has resulted in near side crashes with other cars along side mine, because the slippery conditions reduce the amount of control you have with your vehicle and having a loose or non-cooperative steering gear box makes this hazard even worse. My vehicle is the v6 model, according to the dealer, ''chrysler put an older version of a gearbox system that is not found in the v8 models''. The longer I drive this vehicle the looser the steering column feels and the louder the tapping sound has become. In addition this issue has been the cause of the assembly steering bars to loosen and potentially cause total loss of control of the vehicle. The reason I say this is because twice in the past two years I have complained to the dealer, that when driving at 55 MPH the steering column will jerk severally, according to the dealer was a sign that the joints at the end of the assembly bars was loose and required repair work. That to me is a sign that if the steering box is defective then it puts more stress on the bars to compensate for the gearboxes inability to control the handling of the vehicle. I may not be an automotive expert, but some times it''s just plain commonsense. But this issue in my opinion is very serious and should be reviewed by this agency. Thank you

Filed Jul 12, 2005 · Brakes · 7,986 miles · FL

Dt: the consumer states that the brakes 2002 jeep grand cherokee vibrate and jerk you all over the road at high speeds above 40 MPH. Even at low speeds you can feel the vibration when you apply the brakes. The first problem was at 7,986 miles and the owner had to have the brake calipers and rotors replaced as per instruction. The owner said that the vehicle was under warranty. The second problem is at 19,000 miles on the same vehicle, the brakes are doing the exactly same thing again. The owner has not had the brakes fixed at this point because the jeep dealership said would call the owner back after they talked to the factory representative. The owner has not talked to any one at chrysler but customer services and they would not give the consumer any information. The owner feels like the vehicle was not fixed right the first time. There are not any recalls on the vehicle. The owner is waiting on the dealership to call and tell him what to do. The vehicle has been regularly maintained.

Filed Apr 15, 2005 · Acceleration, Brakes · 70,100 miles · WA · crash

Was stopped at a service station, when I placed the car into gear it lurched back as it passed through reverse ,and then went forward at full throttle. The jeep cannot be put into gear without depressing the brakes. The brakes did not hold when the vehicle was a full throttle. If I had not driven it into a pole I would have hit numerous other cars. The jeep dealer was unable to find any problem with the vehicle. I am very certain that I had my foot on the brake and not on the accelerator.

Filed Jan 15, 2004 · Transmission · 8,000 miles · TX

My wife and I purchased our vehicle from el dorado jeep in mckinney texas, on 26 december 2001. The vehicle is still under warranty, and has not cost any out of pocket as of yet. The vehicle in question, a 2002 jeep cherokee laredo was returned to the dealer with a little more than 8000 miles and my wife indicated that there seemed to be a problem with the transmission then, with the dealer unable to find a problem. The vehicle has been returned a total of 7 times for transmission problems, and the dealer unable to find a problem. On one occasion it was returned and the transmission was removed from the vehicle, and clutches that had been burnt, were removed, but they could still not find any problem. Seals have been replaced, cables have been adjusted, and specs have been reset, but still the dealer can find no problem with the transmission. The vehicle now has a total of over 40,000 miles, my wife is still experiencing rough shifting, jerking, and sometimes she states that it is trying to lock up as she is driving. This is not a figment of my wife's imagination, I have been in the vehicle when it has done some of these things, and happens without notice. It may operate normally on one occasion, and on another you experience a problem. When will it happen and be the wrong time! The dealership, el dorado chevrolet chrysler jeep of mckinney is owned by stan graff of graff chevrolet of grand prairie texas. Upon beginning our last quest with the dealership, my wife was contacted and it was stated to her that they did not believe would be able to fix the vehicle to satisfy her and suggested putting her into a new jeep. They claim they can find nothing wrong with the transmission. They have had several people drive our vehicle and are unable to duplicate the problem. We have talked to others that have experienced the same thing, not just with jeep, but other chrysler products.

Filed Jan 30, 2003 · Engine · IL

While driving at any speed and without warning the vehicle will heavily jerk and then the engine light will come on and stay on the remainder of the time vehicle is being operated. Dealer notified. Ts