2002 Jeep Grand Cherokee: brake failure

Filed Apr 19, 2017 · Airbags, Brakes · 134,000 miles · IN · crash · 1 injury

Tl* the contact owned a 2002 jeep grand cherokee. While driving 35 MPH, the brakes failed without warning and the vehicle crashed into an electrical pole. The air bags failed to deploy. The vehicle was destroyed. A police report was filed. The contact's daughter sustained a broken rib, broken pelvis, three fractures to the left hand, the back shoulder bone was sticking out, and her spleen was bleeding. Medical attention was required. The contact received a recall notification for the federal safety agency campaign number: 15v046000 (air bags). The contact had an appointment with the dealer to get the air bags replaced, but the crash occurred prior to arriving at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 134,000.

Filed Jul 6, 2013 · Airbags, Electrical · 68,000 miles · VA

This jeep has failed me in every way possible. Its unsafe and unreliable. At 68k the transmission went out in the middle of a dangerous highway almost wrecked, jeep said sorry warranty ran out at 65k. All 4 windows have fell out with a bang, multiple sensors have gone out, relay sensor, all shocks that hold up hood and lift gates have failed. Radiator sprung a leak on monday and parking brake failed/broke/took it in for the airbag check on may 16 two months ago and its is one of the bad ones ..was told parts were ordered. Now the light is on and wont go off..was told I have no airbag at all that will deploy... Very unsafe and unfair. Now its inspection time with this mess and no fix from jeep. They need to handle this and get sued...they have put my life in danger many times.

Filed Jun 26, 2010 · Brakes · 125,000 miles · NY

Potential brake failure. The rear brake line & hose are severely rusted. Why aren't they designed not to compromise safety.

Filed Mar 3, 2009 · Brakes, Electrical · TX

Tl*the contacts owns a 2002 jeep grand cherokee. Ever since the vehicle was purchased, the contact has experienced brake failure. While driving at various speeds, the brake pedal will extend to the floor as if there were pressure loss. The contact must literally stand on the brake pedal in order to stop the vehicle. Also, the wiring on the instrument panel that controls the air conditioning fan has failed. The dealer stated that the vehicle was not included in any recalls. The failure mileage was unknown.

Filed Apr 3, 2008 · Acceleration · PA

My 2002 chrysler jeep 4x4 grand cherokee suddenly took off with no brakes. The accelerator seemed to be stuck and the brakes would not slow the car down. I was leaving the parking lot at work. I had both feet on the brakes, put it in neutral and pulled the emergency brake. This still would not slow the car down. I finally moved the gear into park and that seemed to work. After talking to people at work, this is considered a problem with these cars. No one can find anything wrong with it. I will not buy another jeep or chrysler car again. I don't feel they stand behind this repeated problem.

Filed Aug 3, 2007 · Brakes, Electrical · 184,000 miles · ME

Tl*the contact owns a 2002 jeep grand cherokee. While driving approximately 20 MPH, the contact was notified by another driver that his brake lights were out. The contact inspected the vehicle and discovered that when he depressed the brake pedal, the brake lights and parking lights failed. The failure was caused by an electrical defect. The manufacturer stated that they cannot help with the brake failure. The current mileage was 185,000 and failure mileage was 184,000. Updated 02/01/08. *lj updated 02/01/08

Filed Feb 18, 2007 · Brakes · 59,000 miles · TX

I experienced brake failure on my 2002 jeep grand cherokee (59,000 miles). After braking to turn a corner the brakes would not work. This occurred over several instances and became very un-nerving not knowing when the brakes would work. I took it to the jeep dealer and he stated that he replaced the master cylinder. He also said it was not covered by the brake recall so I had to pay several hundred dollars to get it repaired out of my own pocket. I contacted jeep and they were no help and wouldn't agree to pay anything.

Filed Feb 2, 2007 · Brakes, Visibility · 100 miles · FL

Tl*- the contact received a safety recall notice about the fan in her 2002 jeep grand cherokee in november and called the dealer and they have not yet completed the repairs. The vehicle has been placed on a waiting list. Also, there was a brake failure while driving over 40 MPH. The steering wheel would vibrate so much that it felt as if it were about to come off. This incident happened over 300 times. The brakes were faulty since she bought the vehicle, but the dealer always told her that nothing was wrong, even though there was a safety bulletin in place. After the warranty expired the failure was diagnosed and the cost of the repair was $1500. The contact was charged for several front end alignments that never seem to alleviate the failure. Also, there was recurring problem with the motor of the rear windows. The contact had one motor replaced at a cost of $300 and will need to replace the second motor.

Filed Sep 7, 2006 · Visibility · 100,000 miles · FL

Dt*: the contact stated the passenger side front and rear and the driver side front power windows slid down on their own and would not come back up. There was a broken white plastic piece noted inside the window. The contact replaced the driver side front window. The dealership was contacted. Additionally, once while driving on a dry highway at 60 MPH, the cruise control was set at 60 MPH; when the contact depressed the brake, the cruise control did not deactivate and accelerated until the gas pedal went to the floor. The contact applied the brake again and the vehicle slowed to a stop.

Filed Dec 10, 2004 · Brakes · 43,512 miles · OK

2002 jeep grand cherokee 4wd 4dr taken in because of brake failure. Was told drums had warped and to permanently fix problem would be $800.00. To temporarily fix it was, $119.99, but the problem could come back. My claim is that there are problems with the vehicles' front brakes and that after as little as 5,000 miles, the steering wheel and front wheels "shake" and that drivers encounter severe vibrations through the steering wheel, floor, seat and pedals when the brakes are applied.