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2002 Jeep Grand Cherokee: won't start

9 of the 1,476 complaints about the 2002 Jeep Grand Cherokee describe won't start.

owner complaints
9
of this car's complaints
1%
typical mileage
53,000
recalls
2
Is there a fix? There are 2 recalls and 14 service bulletins for this area of the car. See below

Won't start by model year

What owners say

Filed Jan 17, 2019 · Engine, Fuel system · 145,000 miles · MO

I was driving when all of a sudden my vehicle cut off in the middle of traffic. Also, sunday morning I was driving to church when my vehicle would not start. I was told my a mechanic (not on duty) that it could be my fuel pump, wiring or catalytic converter. Please look into this matter as soon as possible.

Filed Mar 27, 2014 · Airbags, Electrical · IA

2002 jeep grand cherokee. Consumer writes in regards to air bag system recall notice and vehicle starter problems. *smd when the consumer took the vehicle to the dealer, for the recall, the dealer informed the consumer the vehicle wouldn't start. The dealer stated a starter was needed.

Filed Aug 26, 2012 · Driver assistance, Electrical · 180,000 miles · TX

I was driving on university approaching the stop light on 66th st in lubbock tx, as slowing down from approximately 35 MPH, I heard an overwhelming loud bang come from the front of the jeep, it shook the entire vehicle it felt like I had hit someones car. I was getting leaving lubbock headed home to plainview. Me and my daughter stopped at walmart where I left my vehicle idling for no more than three to ten minutes max. I came out from walmart and smoke was coming from my car. Antifreeze was spilt out everywhere and the person parked next me that my car had overheated and to let it cool down before driving it again. I came back to lubbock yesterday with my daughter and I almost stalled on the highway but was able to make into the walmart parking lot. A friend pointed out the radiator fan was all busted up. The jeep will not start and is in the parking lot at the walmart on ave. Q in lubbock. Trying to figure out why it will not start up I believe it could be the radiator relay.

Filed Jul 22, 2008 · Electrical · 53,000 miles · FM

Vehicle would not start. Had it towed to a repair shop and the starter was out. Needed to replace the starter. There are way too many repairs on this vehicle with only 57,000 miles on it.

Filed Apr 26, 2007 · Electrical, Engine · CO

1)unknown, purchased as pre-owned 2)vehicle won't start right away, turn key to start then wait approx 10 seconds and try again, typically will then start, all other electrical parts would come on. On two occasions vehicle was towed because it would not start at all. Entire electrical system went haywire, no gauges, power windows and locks did not work. Heat/AC blower randomly works. 3)computer was replaced, starter was replaced, ignition switch was replaced. Problem still exists, but much more infrequently. Was advised by phil long jeep repair that there is no part available to repair blower on heat/AC unit. Windows fog and freeze, no visibility. This has been an ongoing problem for many months. Complete failure occurred sometime in march 2007.

Filed Feb 12, 2007 · Visibility · 46,212 miles · CA

I have a 2002 jeep grand cherokee overland that had approximately 46,000 miles at the time of incident. It was a previously owned vehicle and about 6 months after purchase, I turned on the heater and there was nothing but cold air blowing. When I went to the dealer to get it fixed, they said it could be a simple computer problem, or a major mechanical problem, where the vents get stuck. It ended up being the major one, and they said it was common for this to happen on this model jeep. They installed new blend doors and actuator motors, which cost me about $1,200. It is so costly because they have to remove the entire dash to reach the problem. The labor was $776.04 and the parts were $389.47 after it was returned, about a month later, my car wouldn't start up, because the dealer did not fully connect a wire harness back together, so it vibrated loose and wouldn't allow the keys to start the ignition. This is a safety feature of the vehicle, where the keys have to be programmed to work in the ignition. It made it so it didn't read my previously programmed working keys. I ended up being stranded about 10 miles from the dealer. Thanks to aaa, they came and picked the car up, and then took it to the dealer, which they fixed that for free, on account of it being their fault.

Filed Aug 17, 2006 · Brakes, Electrical · FL

After reading almost all complaints with other 2002 jeep grand cherokees, I have to put in my two cents worth. I can relate to almost every complaint that there is. I just had both my front left and right window regulators replaced a month and a half apart, one just today at $327.00 with my employee discount. (I work for a car dealership) last month, I have had almost $500.00 worth of repairs for my power steering pump problems. I have had my brake rotors turned and resurfaced and am in need of doing it again. Then on the other hand, I have experienced problems with my dual control panel not working correctly which I have not have repaired yet because I don't have the money for that one and didn't know at the time that it was a problem. Then when my jeep was under warranty I have had the air conditioner compressor replaced, new battery(for hard or no starting), amongst other repairs that I can't think of at the moment. I have also been experiencing hard starts with my truck and also the transmission not engaging or jumping (accelerating) while switching gears that the jeep dealer has not been able to recognize as a problem. I feel that those new chrysler commercials are not up to par as american and german engineering. Those germans know how to build vehicles in the first place and help repair them as the problem seem necessary.

Filed Aug 17, 2006 · Transmission · MD

2002 jeep grand cherokee slowed down without warning and stalled. When restarted in park vehicle began to reverse. Upon inspection mechanic determined the gear alignment was off track and fixed the problem. *kb the consumer was informed the gear box had to be cleaned out as well, because a liquid substance was spilled inside of it, which caused the gear lever to become misaligned. A day after the repairs were made, the consumer began to experience a gear slippage while driving. The vehicle was taken back to the dealership and upon inspection it was discovered the vehicle had a bad gear shift, which was causing the slippage. The consumer didn't have any problems for a couple days when suddenly the vehicle would not start while in park. The dealer told the consumer it was normal and that the gear just needed a small adjustment. The consumer decided to go to another dealership. It was finally determined that the shift cable was bad. The consumer requested reimbursement from the first dealer because they claimed the problem was a bad shifter module when it was really the gear shift cable.

Filed Nov 3, 2005 · Electrical · 51,000 miles · AZ

My 2002 jigs special edition w/ v8 4x4 has an unidentified electric problem. 3 times so far in 2005 when trying to start the jeep the system goes completely dark. No electricity at all. It won't start, the lights won't work, the remote won't work. You can't even jump start it. The first time the dealer replaced the battery (even though I replaced it 8 months prior). The second time it started when the tow truck driver went to check the miles, so the dealer said there was no way for them to figure it out. Last night it happened again, again it has been towed to the dealer and I am waiting for results.

Service bulletins that may apply

Related recalls

Engine and engine cooling: cooling system: fanReported June 8, 2006 · 189,479 vehicles affected
What is wrong
On certain sport utility vehicles, the plastic blades of the electric motor driven cooling fan may separate and penetrate the shroud.
Risk
If this occurs while the hood is open, a person in the vicinity of the engine could be struck by the blade and injured.
Remedy
Dealers will replace the electric cooling fan modules free of charge. The recall began on september 4, 2006. Owners may contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 06V199000 · Recall details

Engine and engine cooling: exhaust system: emission controlReported November 13, 2001 · 38,700 vehicles affected
What is wrong
Vehicle description: sport utility vehicles. The onboard vapor recovery system vent hose may have been misrouted. This could allow water to enter the canister which can cause fuel to spill out of the filler tube when refueling the tank.
Risk
Fuel leakage in the presence of an ignition source could result in a fire.
Remedy
Dealers will inspect (and reposition as necessary) the vent hose. If the vent hose is found in the bent down position, and the vehicle has been driven more than 20 miles, the canister assembly will be replaced. Owner notification began december 3, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 01V348000 · Recall details

Questions about the 2002 Jeep Grand Cherokee won't start

Is won't start a common problem on the 2002 Jeep Grand Cherokee?

9 of 1,476 owner complaints about the 2002 Jeep Grand Cherokee (1%) mention won't start. The model year with the most reports is 2011.

Is there a recall or service bulletin for this on the 2002 Jeep Grand Cherokee?

There are 2 recalls and 14 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2002 Jeep Grand Cherokee

Airbag light 148Overheating 51Power windows 41Check engine light 26Premature wear 22Stalling 22No deployment 19Fire or smoke 14Grinding brakes 11Sudden acceleration 11Brake failure 10Engine failure 9Headlights 9Jerking 9Loss of power 9Adaptive cruise 8Power steering loss 7Ball joint 6Knocking 6Tire blowout 6ABS 5Door locks 5

All model years of the Jeep Grand Cherokee

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