2012 Jeep Grand Cherokee: won't start

Filed Sep 25, 2026 · Electrical · NY

The alternator failed. It was the Safety Recall P60 (the federal safety agency 14V‑634) remedy alternator, installed by an authorized FCA dealer when the recall was completed on 08/30/2021, as FCA confirmed in writing. On 09/24/2026, at 41,275 miles, the vehicle had no electrical power and would not start. An independent New York State registered repair facility diagnosed the failure as "no power," "not starting," and "bad alternator (burning)," and replaced the alternator assembly the same day. The remedy alternator failed about 5 years after installation. The vehicle averages under 3,000 miles per year. The mileage at installation is in FCA's records and is UNKNOWN to me. Safety risk: the P60 recall states that these alternator diodes can fail rapidly with no output or a short to ground, which can disable ABS, electronic stability control, and the engine and body controllers, and can cause vehicle shutdown while driving and an underhood electrical fire, with limited or no warning to the driver. This failure is consistent with that description: total loss of power and a burning alternator. Had it failed while driving, the vehicle could have shut down in traffic. Warning lamps or symptoms before the failure: UNKNOWN. Availability of the removed alternator for inspection: UNKNOWN. FCA has not inspected the vehicle or the component. It declined to cover the repair, first stating that the recall was completed and no recall is open, then stating that completed recall repairs are covered for only 24 months. It made no finding that this failure differs from the recall condition. In its 14V‑634 report, FCA stated that the remedy alternators used the same diodes as its 180 amp alternator, which it said did not exhibit the condition. In 2017, FCA recalled 180 amp alternators (the federal safety agency 17V‑435) for diode thermal fatigue. I ask the federal safety agency to evaluate whether P60 remedy alternators are failing in service and whether the P60 remedy was adequate.

Filed Dec 14, 2025 · Electrical, Engine · IA

The cuts off in the Middle of the street in front of a school .The vehicle will not start up.I try to Crank it on vehicle make a loud screeching sound like metal to metal .Dash lights 4wd pop on then a lightning symbol came on.The vehicle wont change gears steering wheel lock ,wheels lock ,The front left turning signal does not work all the other lights do.My wife and I avoided a collision when the vehicle shut off while driving .Thank God no one were hurt.Bought this vehicle in October 2025.

Filed Oct 21, 2025 · Engine, Fuel system · NV

In August 2025 my 2012 Jeep Grand Cherokee Laredo lost engine power and stalled while driving 15 mph. There was no warning. I was able to restart the car and drive. Then while driving in traffic at 45 mph on 18 Oct 2025, my Jeep abruptly lost engine power and stopped, putting my safety and the safety of my passenger at great risk as I had several cars behind me. Again, the Jeep stalled without warning. I was able to put my emergency warning lights on, then after 30 seconds, I put the car in park and restarted the engine with no problem. The Jeep drove normally. This unexpected loss of power while driving at speed in traffic on Hwy 431 could have been catastrophic. This incident appears to be linked to two previous Fuel Pump Relay recalls, the most recent being V62/the federal safety agency 19V‑813. My Jeep was repaired by the Jeep dealer under both of these recalls which were prompted by no-start conditions and ENGINE STALL CONDITIONS. It appears the FCA repair has been ineffective as my Jeep has experienced two engine stalls while driving and does have intermittant problems with start up. This most recent problem has not yet been confirmed by a dealer as the Jeep Dealer cannot see my vehicle for another 2 weeks, which puts my safety at risk. There were no warning lamps or messages before the abrupt engine stalls while driving. However, for the past 6 months, I had had intermittant instances of the car not starting immediately, particularly in the morning. I would turn the key fob a few times before my Jeep would start. But it always started.

Filed Apr 27, 2024 · Engine · FL

Vehicle was purchased 8/11/23 had it less then two weeks broke down . Was smoking , was put in shop several times . Told it was battery, then alternator. Gotten out of shop a few days later same issue . Had extended warranty , was stuck paying deductible twice even though it was in the shop for same thing . Deductible $200 twice I had to pay . Come to find out the engine had gone bad , they replaced that if I’m not mistaken . Vehicle was in shop almost a month after we had gotten no results from the original dealership service center where we purchased the vehicle. They did not have the proper tools to repair the vehicle, ended up taking the vehicle to a dodge dealership locally . After driving the car a couple months later it started smoking and jerking again would stop and would not crank . Was taken to the dealership again , told this time it was the transmission and extended warranty would not cover it . We were sold a LEMON. Dealership knew exactly what was wrong with this they wanted to get it off their hands . This is something they know from from the start , unsafe to drive keeps smoking . We need answers fast someone is liable for the damage car they sold my son and I.

Filed Feb 8, 2024 · Engine, Fuel system · MI

While driving through the intersection after slowing down at light, vehicle completely stalled, turned off in the middle of the intersection and wouldn't start back up. I had to have it towed to dealership. I have had it in dealer prior to this incident for stalling issues just out of nowhere. They simply said they cannot find a cause. This is dangerous to me because vehicles behind me don't know that I am stalled out and almost hit me. Prior to this last time, I have been able to restart vehicle by putting in neutral and getting it to move on it's way, but still scary while vehicles behind me don't know that I was going to stall out. This last incident, I had to be pushed off of the road and then towed to dealer. Hoping they can find the cause and fix.

Filed Jun 9, 2023 · Electrical · TX

The Grand Cherokee shut down while driving on the highway. It was like the ignition turned off. I pulled over and could not start the car. After 30 minutes the push button ignition finally worked. This has happened at least three times and is intermittent, but dangerous enough that you lose power to the vehicle. The problem is with the wireless ignition node.at times the push button or remote start up feature will not start the engine. But once it does, it randomly shuts it down as if communication is lost or the key is not recognized, even with the FOB key in close proximity. No warning indication is given nor is it reported as a code to be analyzed. It’s not the FOBs, not the batteries in the FOBs, and not the other remote capabilities such as remote keyless entry. It is only push button (keyless) ignition and remote ignition that won’t start the vehicle. The severity is that once you do get it started and driving, it randomly with no warning shuts down causing you to coast wherever you are. I was fortunate to avoid a serious accident two of the times this happened on a major highway.

Filed Feb 26, 2023 · Electrical, Engine · NY

I had purchased my 2012 Jeep Grand Cherokee 5.7 hemi in June 2019. Shortly thereafter, I was driving on the highway when the vehicle stalled out and the wheel became very hard to control. I managed to avoid causing a major accident and made it to the side of the highway where I then sat for over 4 hours stranded. After trying to start my Jeep it just started up out of the blue and I drove home. I was nervous to drive it but I had no other mode of transportation. Over the next few months it would increasingly stall out. Sometimes in mid turn , sometimes on the expressway and sometimes just not start at all. A recall came out and I was able to have the truck " repaired ". Not even a month later it started to do the same thing. Stalling in mid drive. not starting at all or starting in Neutral only. I took it to a different dealership and paid over 300$ for them to do a diagnosis. Their diagnosis consisted of a " walk around " and taking a video of the vehicle. What a waste of money. As I was going to leave the dealership the vehicle wouldn't start. Then after an hour it suddenly started. I had advised service about it and they said that I can leave the vehicle and have them look at it when they had time which they said would be 4 days from then. I said you just looked at it and did nothing and I had to pay 300$ for nothing to be diagnosed. I was able to get the car home and then the car didnt start for a week then started .. would drive it then stalled and have to have it towed home a couple of times. Now the truck has been sitting in my driveway not able to start at all. The fuel pump relay was supposed to be replaced by two recalls I believe. Nothing was fixed and infact it only had made it worse probably causing damage to the rest of my vehicle. I am lucky I didnt crash, or even kill someone because of this. It is extremely dangerous and to not have the part fixed correctly nor even remedied with a replacement of the TIPM is unbelievable.

Filed Feb 3, 2023 · Electrical · MN

The last recall was for a fuel system relay jumper wire harness. The truck will start and shut off multiple times in a row before it will stay running. It is very random and can happen 8x in a row then not do it gain for a month or week. No warning lights or codes are given and it's completely random. It's gotten worse after the recalled part was installed and now I'm being told I have to replace the entire TIPM and not just that wire harness that was the original recall a couple years ago.. This is a huge issue with Chrysler/ jeeps and it is across multiple years and vehicles- really wish someone would issue a recall being its such a common problem and it's the vehicles brain basically and very expensive and scary to have random no starts - you never know when it's gonna happen.

Filed May 11, 2022 · Fuel system · AZ

I have been waiting for over 2 years for Jeep to complete the recall for V62/the federal safety agency 19V‑813. In May of 2020, the fuel pump relay failed and my Jeep would not start. The dealer (Fort Collins Jeep in Fort Collins CO) replaced the relay with the same previous version of the relay, which fixed the problem but did not satisfy the recall. They did not have parts available to fix the recall and I was put on a wait list. In the fall of 2020 I moved from Colorado to Tucson, AZ. In June 2021, I called Larry H Miller Chrysler/Jeep dealer in Tucson and was put on a wait list for the part. It's now been almost another year since then and they are still telling me that they don't have the parts available. For what is considered a safety issue, it seems wrong to have to wait for years to have it fixed. (Note: The date I entered, 5/19/2020, is the day that the Jeep failed to start. The recall was originally issued long before this.) (RECALL RELATED INCIDENTS) TS

Filed May 2, 2022 · Fuel system · DE

I began having issues with my vehicle stalling in the middle of turns and when I came to a stop at a stop light in September of 2019. I took my vehicle to Holden Doge Jeep in Dover, De. I was told it had a recall to replace the TIPM and the fuel relay switch. I was told that mine had gone bad. I was placed on a wait list. I called over 15 times checking on the status, still having issues with my vehicle stalling. Last week it stalled at a light and would not start at all. I had to have it towed to the dealership. I was told that they finally had the part in and I would be able to get a loaner until my car was finished. When my vehicle got there, the service guy told me, the part was for someone else and I would have to wait again. They refused to give me a loaner and the manufacturer called me back and said a loaner wouldn’t be covered under this recall. They told me they ordered the part and it would take 5 days to get there. Here it is a week later and I am still without a vehicle and now I am getting the run around.

Filed Jul 17, 2021 · Fuel system · TN

My vehicle will not start from time to time. At times, when it starts, it quickly shuts off and does not run. I am nervous that my vehicle could crash or be harmful to my family or others. My vehicle is currently unreliable at this time as I am unable to get the recall fuel pump relay part at any nearby dealership as there is a waiting list and they can only order one part every 7-10 days. These series of events have been happening for the past 6 months. Our records indicate that your vehicle [1] was included in previous Safety Recall P54 (the federal safety agency 14V‑530) or Safety Recall R09 (the federal safety agency 15V‑115). The remedy for the previous recalls was to replace the fuel pump relay. If you had either of these recalls completed, the installed remedy relay is susceptible to silicon contamination on the relay contacts, which can cause the relay to fail. A fuel pump relay failure can result in a no-start condition or an engine stall condition if the vehicle is running. A vehicle engine stall while driving can cause a vehicle crash without prior warning. (RECALL RELATED INCIDENT) TS

Filed Apr 19, 2021 · Fuel system · TX

Recall repair: unable to remedy this safety recall for fuel pump relay in a timely manner: 3.5 months and still waiting. That external fuel pump relay is something you can order on amazon for $10; however, the dealership indicates that they can only procure one per week. At 2 months wait, the dealership allen samuels in waco, tx indicated "the recall you have has had serious parts restrictions. We are only allowed to secure one per week....but it still may be a few months before we can procure one for you. " manufacturer recall numberv62; the federal safety agency recall number19v-813 summary -- a fuel pump relay failure can result in a stall condition if the vehicle is running or a no-start condition if not running. Safety risk--a vehicle stall while driving can cause a vehicle crash without prior warning.