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2016 Jeep Grand Cherokee: won't start

7 of the 313 complaints about the 2016 Jeep Grand Cherokee describe won't start.

owner complaints
7
of this car's complaints
2%
typical mileage
28,500
recalls
3
Is there a fix? There are 3 recalls and 84 service bulletins for this area of the car. See below

Won't start by model year

What owners say

Filed Jan 12, 2024 · Acceleration, Steering · IL · crash

I'm not sure what components malfunctioned but my vehicle is in a body shop currently getting work done from the accident I was recently in. The safety of my cousin and I was put into risk when I was driving on the highway and I hydroplaned on the highway and did a 180 degree turn but luckily no one hit me and I didn't hit anyone else. I slammed on the concrete median which is what stopped my vehicle on the highway leaving my vehicle with 9 thousand in damages. I filed an insurance claim and is now getting fixed like I mentioned. Prior to the accident I had noticed the car shifting to the left and dramatically declining acceleration and a loud pop by the front driver tire. That is the best way to describe what the car does. So on the day of the incident I believe the car did what I just explained and it caused me to hydroplane and I'm in fear it is going to happen again. I have taken it to another shop after the accident because my vehicle would not start and a different shop said they heard the noise but could not figure out what it was. When I get my vehicle back I planned on taking it to a recall center but I decided to make this report first. There were no warning lights before during or after the accident.

Filed Jul 12, 2020 · Electrical, Fuel system · 42,800 miles · FL

My car will randomly stall out when I slow down or come to a stop while driving. There have been at least 4 times where I've been stopped at a red light and it auto-stops and then doesn't start back up again when the traffic starts moving again. A message comes up on my dashboard telling me to shift to p and then back to my desired gear. I'll try to restart my car 2-3 times before anything happens. I've been on hills and on highways when this has happened and almost gotten into an accident on at least 4 occasions because of it. I've only had this car for a year so 4 'close calls' is a bit much for such a short amount of time.

Filed Jul 11, 2020 · Acceleration, Engine · 28,500 miles · CA

28000 miles +\- driving car on freeway in high speed lane in las 405 - the most traveled highway in the us, and the car slowed to a dead stop. Complete loss of acceleration. All electrical still working, lights, dash, radio. Would turn over but would not start. Hour earlier car was idling and idled to a stall. All electrical still working. Police had to come and stop traffic to wait for a flatbed.

Filed Nov 24, 2019 · Electrical · WI

Within 12 hours,vehicle radio speakers stopped working. We drove to jeep dealership and had to schedule an appt. Now the vehicle will not start. There is no instrumentation lighting al all. This is after taking to same jeep dealer to satisfy the 2 open recalls, received back on a monday and not driven until saturday. Sunday am vehicle is inoperable

Filed May 12, 2019 · Electrical, Engine · 32,139 miles · TN

The vehicle was started and would not shut off. All lights on dash came on which could have caused an accident trying to read them all. Had to disconnect fuses and battery to get engine and all lights off. Put all back together and engine will not turn over at all. It appears to not be recognizing fob even with new battery.

Filed Oct 29, 2017 · Electrical, Fuel system · 24,000 miles · CA

Vehicle engine quits suddenly and without warning on highway. Driver was traveling approx 65 at time of incident. Unable to restart.(first incident- 6.30.17 est. Odometer 24 k miles . Second incident on 7.21.17 vehicle no start after dealer finished work. Third incident, 10.24.17 engine again quit without warning on city roadway-50 MPH speeds.odometer reading at 27,800 miles towed to dealer. 10-29.17 dealer reported fuel pump had failed and spread metal throughout system. Needs new injectors, fuel pump. To date do not have back for use. More than 30 days without use of vehicle in first year of ownership. Vehicle purchased new from jeep, chrystler, dodge dealer in central california.

Filed Mar 15, 2017 · Electrical · 9,000 miles · NC

The car displays a message that the key fob in not detected and will not start. There is no way to use the mechanical key to start the car. This creates a dangerous situation as they driver can become stranded. Two different dealerships state that they can not replicate the issue. Apparently, this has been an issue for several years now for the jeep brand.

Service bulletins that may apply

Related recalls

Engine and engine coolingReported June 8, 2023 · 80,629 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk
An engine stall can increase the risk of a crash.
Remedy
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V‑475.

Recall number 23V411000 · Recall details

Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)Reported November 12, 2020 · 28,884 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk
Combustion in the intake manifold can increase the risk of a fire.
Remedy
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is W79.

Recall number 20V699000 · Recall details

Engine and engine cooling: engine: dieselReported August 13, 2020 · 58,016 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk
An engine stall can increase the risk of a crash.
Remedy
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1‑800‑853‑2002. FCA US's number for this recall is W58.

Recall number 20V475000 · Recall details

Questions about the 2016 Jeep Grand Cherokee won't start

Is won't start a common problem on the 2016 Jeep Grand Cherokee?

7 of 313 owner complaints about the 2016 Jeep Grand Cherokee (2%) mention won't start. The model year with the most reports is 2011.

Is there a recall or service bulletin for this on the 2016 Jeep Grand Cherokee?

There are 3 recalls and 84 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2016 Jeep Grand Cherokee

Stalling 39Check engine light 25Loss of power 14Fuel pump 10Won't shift 10Headlights 9Fire or smoke 8Jerking 8Overheating 8Sudden acceleration 7No deployment 6Power steering loss 6Misfire 5Seat belt 5

All model years of the Jeep Grand Cherokee

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