While attempting to remove a child's car seat situated in the rear left passenger seat of the jeep, the release latch failed to allow the seat belt to be released. We had to use a pry bar to physically pry the seat belt rearward in the seat, damaging the seat belt latch before the mechanism finally released the latch.
2016 Jeep Grand Cherokee: seat belt won't latch or retract
5 of the 313 complaints about the 2016 Jeep Grand Cherokee describe seat belt won't latch or retract.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Is there a fix? 2 service bulletins cover this area of the car. See below
Seat belt won't latch or retract by model year
What owners say
I was in a motor vehicle accident on 9/27/23 and my driver side seat belt had a retractor failure allowing me to be thrown forward and hit my chest on the steering wheel, causing chest contusion, bruising and pain. The cause of the accident was due to another vehicle losing control and hitting me head on.
Alternator failed and passenger seat belt does not retract. Coils misfired.
Child got into back seat passenger side and upon attempting to buckle his seat belt the buckle crack and fell apart.
When making a sudden stop, the passenger side seat belt did not lock the passenger into place. The driver's side did. This was taken into the jeep dealer, where I was told this is correct operation. The correct procedure to make it lock is to pull the belt out all the way, then let it back in. This procedure does workonmy vehicle. The owner's manual seems to say that the seatbelts all work automatically in case of a suddent stop. But I was given a document by the repair shop that explains the "correct" procedure. I can't imagine that this isconsidered a safe seat/sholder belt design. I assume almost every jeep owner is using the belts per the manual, and is unsafe.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2016 Jeep Grand Cherokee seat belt
Is seat belt won't latch or retract a common problem on the 2016 Jeep Grand Cherokee?
5 of 313 owner complaints about the 2016 Jeep Grand Cherokee (2%) mention seat belt won't latch or retract. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2016 Jeep Grand Cherokee?
There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Jeep Grand Cherokee
Stalling 39Check engine light 25Loss of power 14Fuel pump 10Won't shift 10Headlights 9Fire or smoke 8Jerking 8Overheating 8Sudden acceleration 7Won't start 7No deployment 6Power steering loss 6Misfire 5
VIN decoder
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