The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving 25 MPH, the vehicle unexpectedly sputtered and then stalled. The contact stated that there was a whining sound coming from the vehicle when the vehicle turned off. The vehicle was unable to be restarted. The vehicle was towed to the dealer, where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact believed that the failure was caused by the dealer not following the proper procedure prior to a previous recall repair.
2016 Jeep Grand Cherokee: fuel pump failure
10 of the 313 complaints about the 2016 Jeep Grand Cherokee describe fuel pump failure.
- owner complaints
- 10
- of this car's complaints
- 3%
- typical mileage
- 41,000
- recalls
- 2
Is there a fix? There are 2 recalls and 4 service bulletins for this area of the car. See below
Fuel pump failure by model year
What owners say
The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH, the message "Shift into Park" was displayed. The contact stated that moments later the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the fuel pump had failed and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The contact indicated that approximately 30,000 miles later the same message was displayed, and the vehicle stalled and was towed to the dealer. The dealer diagnosed that the replacement fuel pump had failed and needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer's part number for both failed fuel pumps were identical. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 61,000.
On October 26, 2024, I stopped at a gas station to pick up a few items, turning my vehicle off before going inside. When I returned about five minutes later, the vehicle wouldn’t start. The fuel pump module wasn’t supplying fuel to the high-pressure pump. Since it wouldn’t start, I left it at the station overnight. The next afternoon, after about an hour of attempts, the fuel pump module finally engaged, and the vehicle started, running normally. This issue had actually occurred once before, about a year ago, while I was pulling out into traffic. At that time, the vehicle stalled, and I had to push it out of traffic and into a nearby parking lot. The fuel pump module was also silent then, indicating it wasn’t functioning. Fortunately, after around five minutes, I was able to restart the vehicle without further issues. The vehicle hasn’t exhibited this issue since—until last night. If you research this problem online, it seems there are other reports of similar incidents with Jeep Grand Cherokees and Ram 1500 models equipped with the EcoDiesel engin
I have attempted to have recall Z46 performed by several Jeep dealerships and have been unsuccessful at getting the work done or even any estimate when it might be done. I complained to Jeep online advocate and was told there was a “huge” backlog and they would not commit to any repair date. The vehicle is dangerous to drive as the fuel pump may fail and subject the occupants to unnecessary risk of injury or death.
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle failed to start. The vehicle was sputtering and hesitating while being started. There were no warning lights illuminated. The vehicle had been towed to the dealer where it was diagnosed that the fuel pump and the electrical wiring system had failed. The contact was informed that the failure was related to the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not included in the recall. The contact was referred to the federal safety agency Hotline to file a complaint. The failure mileage was 30,000.
Terrible band aid like fix of the software “update” truck runs awful, .The fuel pump recall has me worried about safety concerns, the transmission tune feels unsafe for new drivers and the big , loss of value, and lack of reliability it took 2 months for a recall. I am a disabled combat veteran on a fixed income I can not afford such maintenance and the lack of reliability
The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 75 MPH, the vehicle stalled. The check engine warning light had remained illuminated. The contact was able to veer off to the side of the road where the vehicle was towed to a certified mechanic. The certified mechanic diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle had been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 41,000.
Driving down the highway and lost all power. Will not restart. Towed to dealer they say it's fuel pump related. It is a fuel pump relay which is a very known issue (recall) on 2011-2013 but not on anything newer.
Vehicle engine quits suddenly and without warning on highway. Driver was traveling approx 65 at time of incident. Unable to restart.(first incident- 6.30.17 est. Odometer 24 k miles . Second incident on 7.21.17 vehicle no start after dealer finished work. Third incident, 10.24.17 engine again quit without warning on city roadway-50 MPH speeds.odometer reading at 27,800 miles towed to dealer. 10-29.17 dealer reported fuel pump had failed and spread metal throughout system. Needs new injectors, fuel pump. To date do not have back for use. More than 30 days without use of vehicle in first year of ownership. Vehicle purchased new from jeep, chrystler, dodge dealer in central california.
This is a follow on to a complaint filed a few weeks ago. I came home from a business trip on 4/5/2016. I started the jeep in the daily garage at bwi and warning lights came on for the stability control and engine. The gear indicators (p, n, d, etc.) were flashing and it did not recognize what gear it was in. It would not engage a gear, and would not turn off the engine. I had it towed to the dealer and left it overnight still running. The dealer finally got it turned off by pulling a sensor on the fuel pump. As of today, 4/28, it is still in the shop. They had replaced the valve tub but it did not fix the problem. They are now planning to replace the entire transmission, supposedly in the next few days, but as of today jeep has not been able to explain exactly what's wrong with it. It had just over 500 miles on it when it failed, brand new, and has now been in the shop longer than I've owned it.
Service bulletins that may apply
Related recalls
Fuel system, diesel: delivery: fuel pump
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
- Risk
- Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLS's number for this recall is Z46.
Recall number 22V406000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
- Risk
- A fuel leak in the presence of an ignition source, can increase the risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S85.
Recall number 16V814000 · Recall details
Questions about the 2016 Jeep Grand Cherokee fuel pump
Is fuel pump failure a common problem on the 2016 Jeep Grand Cherokee?
10 of 313 owner complaints about the 2016 Jeep Grand Cherokee (3%) mention fuel pump failure. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2016 Jeep Grand Cherokee?
There are 2 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Jeep Grand Cherokee
Stalling 39Check engine light 25Loss of power 14Won't shift 10Headlights 9Fire or smoke 8Jerking 8Overheating 8Sudden acceleration 7Won't start 7No deployment 6Power steering loss 6Misfire 5Seat belt 5
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