2014 Jeep Grand Cherokee: fuel pump failure

Filed Aug 19, 2026 · Engine, Fuel system · AK

This complaint is being filed regarding a failed and botched remedy of two federal safety recalls: the Crankshaft Position Sensor recall and Safety Recall Z46 (High-Pressure Fuel Pump) on my Jeep Grand Cherokee EcoDiesel.The vehicle was delivered to Kendall DCJR of Soldotna, AK for the recall services. The technician performed the recalls, but the high-pressure fuel pump failed immediately, resulting in systemic fuel leaking directly into the engine's crankcase oil pan. The fuel contamination thinned the motor oil, dropped oil pressure, caused the oil filter to collapse, and resulted in a catastrophically blown motor.Physical inspection confirms the entire fuel system is filled with destructive metal shavings and debris ("glitter") from the disintegrating pump, requiring a complete replacement of all fuel components and the engine assembly. The vehicle has been rendered entirely undrivable and has been sitting out of service at the authorized dealer for over 30 cumulative days. The manufacturer (Stellantis/Jeep) has failed to provide a safe, effective, and timely remedy for these safety recalls, and is refusing to issue a Corporate Rental Authorization (CRA) or alternative transportation while my vehicle remains grounded due to the safety defect's failure. This is a complete failure to execute a federal safety recall remedy in a reasonable timeframe.

Filed Aug 10, 2026 · Engine, Lights · WV

engine transmission motor mount backup camera fuel pump headlights dash cluster radio mirrors inside mirrors tailgate latch seat belt climate control engine light transmission shifter

Filed Jul 6, 2026 · Electrical, Fuel system · CA

My 2014 Jeep Grand Cherokee suddenly developed a no-start condition after previously operating normally. The vehicle would crank but would not start. The battery and fuel injectors were checked and replaced as needed, but the problem persisted. Based on the symptoms and known issues affecting 2011-2014 Jeep Grand Cherokees, the internal fuel pump relay/TIPM is suspected. This defect has been the subject of previous safety recalls because it can cause engine stalling or a no-start condition. Although my vehicle is not currently included in an open recall, it is experiencing the same type of failure. A failure of the fuel pump relay can leave a vehicle stranded or cause the engine to stall unexpectedly, creating a serious safety hazard if it occurs while driving. I believe this issue should be investigated to determine whether additional vehicles should be covered by the recall.

Filed May 21, 2026 · Engine, Fuel system · WV

My 2014 Jeep Grand Cherokee Summit EcoDiesel (VIN: [XXX] ) experienced a catastrophic engine failure at approximately 116,000 miles while driving. The vehicle suddenly displayed an oil pressure warning, and I immediately shut the engine down to avoid further damage and potential safety risks. At the time I shut the engine off, the engine was not making catastrophic knocking noises and was not leaking oil heavily. The vehicle was towed to Astorg Dodge Chrysler Jeep in Parkersburg, WV. Before inspection, I specifically instructed dealership personnel not to start the engine because I suspected a serious oil-related issue and wanted to avoid causing additional damage. Despite these instructions, the dealership started and ran the engine anyway. After the dealership started the vehicle, the engine condition reportedly worsened significantly, including severe engine noises and much heavier oil leakage. I was later informed the vehicle would require complete engine replacement, with estimated repair costs ranging from approximately $10,000 to $24,000. At the time of failure, the vehicle was also subject to the unresolved Z46 High Pressure Fuel Pump (HPFP) recall, which had not yet been completed. I had previously been informed that recall parts were available and the repair would be scheduled. I am concerned that the unresolved recall and/or related fuel system issues may have contributed to this catastrophic engine failure. I am also concerned about the potential safety risk associated with sudden oil pressure loss and catastrophic engine damage while operating the vehicle. I am submitting this complaint so the failure and unresolved recall involvement are documented and reviewed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 1, 2026 · Engine, Fuel system · WA

My vehicle is a subject of recall 22V‑406 (FCA recall number Z46 [XXX] ), and the repair work for that recall was completed on April 26 of 2024. On April 23, 2026, the vehicle failed in the exact way described in the recall: loss of power, particulate in the fuel lines, failed high-pressure fuel pump. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 20, 2026 · Fuel system · WA

Component/System Failure: The internal fuel pump relay within the Totally Integrated Power Module (TIPM-7) failed. This component is not available for inspection as it is an internal board-mounted relay, but the dealership-installed External Bypass Relay (Part #CBWPR091AA) and the failed fuel pumps are documented on the attached service invoice. Safety Risk: The failure caused an unpredictable engine stall at highway speeds in heavy traffic. This resulted in a complete loss of motive power while moving, creating an immediate risk of a rear-end collision and leaving the vehicle stranded in a live lane of traffic. Confirmation: The technician documented a terminal 'static pressure drop' to 35 PSI (Spec is 58 PSI). Based on this confirmed low-pressure state, the dealer required the replacement of both the Main Fuel Pump and the Siphon/Auxiliary Transfer Pump, alongside the installation of the External Bypass Relay Kit (Part #CBWPR091AA) to restore safe operation." Inspection: The vehicle was inspected and repaired by the authorized manufacturer representative (Larson Chrysler Jeep). I have also opened a formal case with Stellantis Corporate (Case # 96059987). Warning Symptoms: There were no warning lamps, MIL messages, or starting issues prior to the initial stall. The 'Long Crank' and failure-to-start symptoms occurred immediately after the highway-speed stalls. The vehicle would not restart until it had sat for a period of time, indicating a thermal failure (heat soak) of the internal fuel pump relay. This resulted in the vehicle being stranded in live traffic multiple times while waiting for the component to cool and allow a restart "Note: The attached repair invoice from Larson Jeep contains a clerical typo in the VIN (listing a 'D' instead of a 'B'). The dealership has been contacted to provide a corrected copy, but the technical diagnostics and repair were Selling Dealer: Titus Will Used Cars Lakewood, WA Servicing / Repair Dealer: Larson Jeep Puyallup, WA

Filed Sep 8, 2025 · Engine, Fuel system · 173,000 miles · OH

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 20V699000 (ENGINE AND ENGINE COOLING), and the vehicle was repaired; however, the failure occurred. The contact stated that coolant had leaked onto the driveway. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the radiator was fractured. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was determined that the EGR cooler failed (Exhaust Gas Recirculation) and there was coolant intrusion into the oil. The contact was informed that the EGR cooler needed to be replaced, along with the coolant bottle, the upper and lower radiator hoses, and possibly the high-pressure fuel pump. The vehicle remained at the dealer unrepaired due to the cost. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The contact was informed that the recall repair was completed with an upgraded part. The failure mileage was approximately 173,000.

Filed Apr 10, 2025 · Fuel system · CT

My truck was affected by the fuel pump recall brought it to the dealership to have it performed was told fuel pump was bad and contamination occurred was told they will repair the truck as part of the recall. 3 weeks later received a call truck was ready but gave a code for temp sensor that was not covered by recall had to pay $500 for the repair I authorized and was told part was out of stock for a week. after the part was installed i was told the car was ready all codes were cleared and car was good to go. Meanwhile the truck was not road tested after all the repairs were completed. I picked up the car friday 4:30pm went home and the truck lost power again and check engine light and lightning bolt came on. dealer was closed had to tow it to them for them to look at Monday. Got a call stating they retightened everything and told me to come get the car. Meanwhile car was not road tested again! picked up the truck and again after 50 miles same thing again check engine light and loss of power brought it back to the dealer and was told that need to do a cleaning of the engine but to drive the truck and see how it goes. took the truck went to work around 90 miles on the highway smoke starting coming into the cabin truck lost complete power and almost caught fire!! vehicle was in NY had it towed to the nearest station until we speak w dealer to arrange for it to be towed back to CT. Spoke w dealer next morning and was told they have an affiliated dealer in NY to have it towed there and they will look at it. Took it to Manhattan Jeep and was told the dpf sensor had melted and they needed to replace it. Part was on back order for a week. Had them replace it after replacing they told me the truck is still not running correct. Statting that the honeycomb in the dpf was broken and needed to be replaced along with the catalyst converter! all this was done due to the recall not being performed correctly!!! and not be road tested after replacing fuel pumps, fuel rail, fuel injec

Filed Dec 3, 2024 · Fuel system · RI

When I accelerate the fuel pedal to the floor the more it cuts out it did that before the recall on the high pressure fuel pump and it's doing it after supposedly it was replaced. The dealership replaced injectors, fuel rails, fuel filters, all new tubing kit, and most important high pressure fuel pump, upon inspection the dealership only replaced High fuel pressure pump and did not perform the work this is the second time I informed you about this issue. I am so highly concerned not only from my safety but safety of others if they've done this to me the dealership will do it to anyone. I hired an attorney to investigate until these illegal activities and I will be going in front of the Attorney General on this matter. I have a highly concerned issue with this vehicle the admissions is terrible the soot that goes into that engine it's ruining it at 138,000 miles my biggest issue is the exhaust gets in the vehicle with all the windows shut and I get sick on that DEF fluid that burns out the exhaust somehow someway it's getting in the vehicle and it's getting me sick I've already brought this to the attention of the manufacturer and he said the motors are junk and they should be recalled immediately this is my second complaint and no results

Filed Aug 20, 2024 · Fuel system · 120,000 miles · CO

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at approximately 70, the vehicle lost motive power. The contact pulled over to the side of the road and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the high-pressure fuel pump needed to be replaced. The vehicle was repaired but the mechanic was not able to restart the vehicle. The contact was then notified that there was no fuel pressure and a fuel system test and injector return test were needed to look for internal fuel damage. The vehicle was not repaired. The contact believed that the failure was associated to Manufacturer Recall: W57 or W68. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

Filed Jun 8, 2024 · Electrical, Fuel system · MD

Fuel pump failed. Electric control module/system failed. I have been having these problems since 2021. When it first started my car stalled out, completely died, and started rolling (even though I was pressing the brakes) - I had to pull my E brake and luckily stopped an inch away from hitting the car in front of me coming to a stop because the light turned red. My entire car shut down. I had to get a tow. I took it in to a shop and they had no idea really what happened or what it was. They told me a bunch of stuff was bad (thousands and thousands of dollars worth of stuff) and I ended up only getting whatever was absolutely necessary which was the fuel pump and battery. $1300 later it was driving at least. Ever since then my gas gauge has NEVER been accurate and just goes up and down randomly. I have to track my gas by resetting the miles of my “total trip” when I fill up. My dashboard constantly went on and off and I never knew what was accurate and what wasn’t. About 6 months ago my dashboard went completely black and hasn’t came on since. My car is now barley taking over 4 gallons of gas at a time before the auto stop on the pump cuts off. If I try refilling anyways gas overflows. This makes absolutely no sense. I can’t see how fast im going, hear my blinkers go on and off, see how much gas I have, how many miles are on my car, any check engine lights, and now I can’t drive over 75 miles without having to “fill up” my measly 4 gallons again before the pump shuts off. I was never notified of any recalls but there is absolutely no way my car is excluded from them. The electronic control module is fried, I can’t even get gas, and a brand new battery and fuel pump was clearly just a miniature band aid on this disaster chain of problems. I’ve only had this Jeep for like 5 years too and what it’s worth is not even worth a fourth of the cost it would be to fix all of this.

Filed Jan 22, 2024 · Fuel system · FL

Z46/the federal safety agency 22V‑406. high pressure fuel pump. I received multiple recall notices for this defect. I received the first notice in JUNE of 2022. Today it is Jan 2024, 19 months after being notified to have repairs made. The JEEP dealer has, for 19 months, told me they cannot a make the repair. The recall notice states "fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning". I believe 19 months exceeds the requirement to "remedy the defect within a reasonable time" Is there anything being done to motivate JEEP to remedy the defect? Thank you for your time.