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2014 Jeep Grand Cherokee: adaptive cruise control problems

36 of the 2,392 complaints about the 2014 Jeep Grand Cherokee describe adaptive cruise control problems.

owner complaints
36
of this car's complaints
2%
typical mileage
17,200
recalls
3
Is there a fix? There are 3 recalls and 16 service bulletins for this area of the car. See below

Adaptive cruise control problems by model year

What owners say

Filed Sep 5, 2026 · Acceleration, Electrical · MA · crash

While maneuvering in a parking garage and switching between reverse and forward, the engine suddenly and unprompted revved excessively, sounding as though the accelerator pedal was floored. The vehicle forcefully lunged forward against braking pressure into a cement wall, causing front-end damage to the vehicle. Cruise control was completely disabled and no check engine light or warning indicators illuminated on the dashboard. At no time did I feel like I had control over the car. I sustained some contusions. No one was in the vicinity at the time; however, other cars and/or people could have been struck. The vehicle has yet to be examined by anyone although I am in the process of arranging for an autobody repair shop. Prior to this, the car was in its usual state of health without any issues.

Filed Feb 6, 2024 · Airbags · FL

Air bag exploded while driving destroying the nav, cruise control and electronics

Filed Nov 21, 2023 · Acceleration, Driver assistance · FL

While using cruise control and traveling at a speed of approximately 70 miles per hour on the highway, my car accelerated on its own and ai had I had to hit the brakes. I was thankfully able to slow it down, to which the entire car shuts down. The vehicle completely shut off and would not start. I had to have it towed to Jeep and they told me it was not one, but BOTH fuel pumps had failed. They charged me over $1700.00. There is currently a recall for this very issue and Jeep made no attempt to fix it. I had no idea there was even a recall for this until now and this happened a few years ago.

Filed Jun 7, 2022 · Acceleration · NC · crash

Cruise control Didn’t disengage and continue to accelerate. Tried to apply brakes but they went straight to the floor and didn’t work. Placed the car into neutral and kept trying brakes until they started to come back. With the car continuing to accelerate went into breakdown lane and rubbed up against guardrail to avoid car in front.

Filed Sep 11, 2019 · Acceleration, Electrical · 40,000 miles · PA

Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that he experienced several failures with the vehicle. While driving various speeds, the contact heard knocking and banging sounds coming from the engine without warning. The check engine warning indicator eventually illuminated after the failure persisted for some time. The contact drove the vehicle to port jervis chrysler jeep dodge (131 kingston ave, port jervis, ny 12771, 845‑856‑6211) where the transfer case was replaced; however, the failure continued. The transmission was ultimately replaced twice by an independent mechanic. Also, as the contact was closing the rear hatch, the contact noticed smoke coming from both license plate bulbs. The contact immediately shut off the vehicle and removed the bulbs from their sockets. The contact called an unknown dealer to have the bulbs replaced and was given a quote of $250 per bulb. The light bulbs had not been replaced. Also, when the contact activated the cruise control, the cruise control continued to function even when it was attempted to be disengaged. The contact had to place the vehicle in neutral in order to disengage the cruise control. The contact also experienced several other failures with the vehicle, including other electrical, engine, and suspension failures. The manufacturer was notified of the failures and stated that there was one recall on the vehicle. No further assistance was offered. The vehicle had not been repaired. The failure mileage was 40,000.

Filed Aug 16, 2019 · Driver assistance, Electrical · 95,000 miles · NH

Service 4wd illuminated on the dash. Traction control and ABS lights lit up and cruise control disengaged while going down the road. The vehicle is now in the shop for an expected ABS module failure.

Filed Jan 28, 2019 · Airbags, Seats · 100,020 miles · TX

The headrest of the drivers seat deployed while I was driving. I was driving on a highway with cruise control and and the vehicle was at a steady speed with no sudden jolts or stops. I heard a very loud pop and the headrest hit me in the back of the head. The incident startled me and caused me to hit my breaks.

Filed Apr 4, 2018 · Acceleration, Brakes · MI · crash

In the process of parking at my sister's home, I took my foot off the accelerator and started to brake. The car did not slow down. I continued to brake, but the car kept going forward with increasing speed. I was able to steer and not hit parked cars, but went into the lawn hitting a set of contractor's scaffolding sending them flying into their house and patio. The car finally stopped on top of their well head, destroying the well cover as well as the protective pipe for the well head. Further internal damage was done to their well, as there was no running water in the house. A tow truck had to come to lift the car off the well head to avoid any further damage. I had been using the cruise control earlier in our trip, but it was not active at the time.

Filed Dec 6, 2017 · Electrical, Seat belts · 44,000 miles · NY

Driver seatbelt does not retract to tighten on driver while driving or stationary. Serious safety issue! Additionally, none of the controls on the right side of the steering wheel work ever; cruise control, park assist, lane departure warning, etc.

Filed Apr 19, 2017 · Acceleration, Brakes · 20,000 miles · NJ

Multiple problems with the forward collision warning (fcw) and adaptive cruise control (acc) systems 1) system will issue false brake warnings (and apply brakes if enabled) on clear straight roads with no other cars or obstructions. 2) system will disable itself at random intervals disable itself for a period of time (10-20 minutes). Only notification is brief "fcw/acc system disabled" notification in gauge cluster - no audio warning that important safety system disabled itself. 3) when using acc, when vehicle resumes set speed after autonomous braking, vehicle will accelerate into back of next vehicle ahead - have to manually intervene and apply brakes to prevent collision. Note that this vehicle uses a bosch lrr3 radar sensor system for the fcw and acc features. Vehicle has been into jeep dealers for service for this issue five times, and even after opening star case with jeep/chrysler fca, still no fix for this serious safety issue.

Filed Dec 14, 2016 · Acceleration, Brakes · 60,000 miles · PA · crash

Adaptive cruise control and collision avoidance did not work properly, and resulted in a collision. I was driving on a highway, relying on the adaptive cruise control and the automatic braking, a feature of collision avoidance. There was a slow down in traffic, and although the system slowed down and applied brake, it did so too late to stop car. As I got too close, I applied steady pressure on the brake, but I still hit the car in front of me, who then hit the car in front of them. No significant damage to either of the other cars, and mine has minor cosmetic damage, and the adaptive cruise control is now not working properly. Could have been significantly worse. Makes me really question the potential for self-driving cars.

Filed May 23, 2016 · Brakes, Electrical · 18,000 miles · PA

My emergency brake light is flashing on my dash board, and it is making a chiming noise when flashing as I drive my jeep. The main issue other than having it going on and off some time a few time a day sometimes not for a week than a few days in a row is that when I am on an open highway with cruise control on doing 70 MPH the cruise control will shut off every time it flashes. I fell the this is a safety issue when your cruise controls shuts down without any warning. The dealer has not corrected this issue. I just got a recall notice to day s27/the federal safety agency 16v‑240 to make sure my vehicle is in park and foot brake on. My foot brakes says it is on at 70 MPH when it is not on. This happened a lot today on my trip, but has been going on for over a year

Service bulletins that may apply

Related recalls

Electronic stability control (ESC)Reported October 8, 2014 · 132,792 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
Risk
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P64.

Recall number 14V636000 · Recall details

Forward collision avoidance: adaptive cruise controlReported June 4, 2014 · 6,120 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Risk
The unintended continued acceleration may increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P31.

Recall number 14V293000 · Recall details

Electronic stability control (ESC)Reported October 17, 2013 · 90,981 vehicles affected
What is wrong
Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."
Risk
A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N58.

Recall number 13V483000 · Recall details

Questions about the 2014 Jeep Grand Cherokee adaptive cruise

Is adaptive cruise control problems a common problem on the 2014 Jeep Grand Cherokee?

36 of 2,392 owner complaints about the 2014 Jeep Grand Cherokee (2%) mention adaptive cruise control problems. The model year with the most reports is 2014.

Is there a recall or service bulletin for this on the 2014 Jeep Grand Cherokee?

There are 3 recalls and 16 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Jeep Grand Cherokee

Check engine light 151Stalling 121Seat belt 104Jerking 64Loss of power 60Won't shift 47Fuel pump 46Wipers 41ABS 37Fire or smoke 37Headlights 36Engine failure 34Knocking 34Won't start 34No deployment 32Overheating 31Hesitation 29Transmission failure 29Collision warning 28Sudden acceleration 27Power steering loss 25Airbag light 23Key fob 21Backup camera 20Harsh shifting 20Brake failure 17Rollaway 17Slipping 17Screen failure 16Warning lights 16Misfire 14Oil consumption 13Grinding brakes 12Shudder 12Sunroof shattered 11Fuel gauge 9Fuel smell 8Steering lock-up 8Water leak 7Whining noise 7Phantom braking 5

All model years of the Jeep Grand Cherokee

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