2014 Jeep Grand Cherokee: complete transmission failure

Filed Oct 2, 2026 · Brakes, Transmission · NJ

I am reporting a serious safety concern involving the transmission/power train of my 2014 Jeep Cherokee Limited, VIN [XXX], with fewer than 80,000 miles. The transmission failed suddenly when I was approximately one minute away from entering a highway. The vehicle became inoperable and left me stranded in an isolated area with little or no cellular reception, and I had to find assistance. Had the transmission failed one minute later while I was traveling at highway speed, I could have been seriously injured or killed. I could have died because of this failure. Or I could've killed or injured someone else on the road. There were no meaningful warning lamps, dashboard messages, or other advance warnings that alerted me that a complete transmission failure was imminent. The transmission failure was confirmed through the repair process by the service facility that repaired the vehicle. The transmission has already been repaired, and I have repair invoices, diagnostic records, and service documentation available upon request. I was without my vehicle for nearly one month while the issue was being addressed. The vehicle has not, to my knowledge, been inspected by Jeep/Stellantis in connection with this safety complaint. I contacted Jeep Customer Care and specifically reported this as a safety concern, but I was told that a claim could not be opened or assigned to a case manager because the vehicle is no longer under warranty. I work from home, drive the vehicle relatively little, keep my vehicles in very good condition, and have completed required maintenance. Despite this, the transmission failed before 80,000 miles. I have also experienced radiator/cooling-system failure, a failed brake caliper & repeated brake/rotor issues. I am asking the federal safety agency to document and review this sudden transmission failure and determine whether it is consistent with other known safety-related transmission problems involving the 2014 Jeep Cherokee. THERE ARE OTHER 2014 RECALLS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Filed Nov 26, 2025 · Electrical, Transmission · IN

1. The battery is consistently being drained from an unknown issue, mechanic unsure. In two years it has need 3 batteries. This causes start issues, window closing issues, and the radio screen console issues. 2. The transmission gets stuck in third now needing a new transmission.Was told only a new transmission will fix issue.

Filed Jul 29, 2025 · Transmission · NY

Car slips into neutral while on highway. Car continues to go from drive to neutral. Mechanic states new transmission necessary. Contacted Chrysler Jeep dealer they stated all recalls complete not their problem.

Filed Apr 1, 2025 · Transmission · 119,604 miles · NC

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the transmission independently shifted into neutral. The contact turned the vehicle off. The vehicle was restarted; however, the failure reoccurred. The contact's minor child was an occupant of the vehicle at the time of the failure. The vehicle was driven to the residence. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall repair with a similar failure; however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 119,604.

Filed Aug 15, 2023 · Engine · NY

I have a 2014 keep grand Cherokee. The car has made shifting noises and changed gears.The sensor goes on and then comes off.The car had suddenly lost power and then it makes a clinking sound and goes back to gear.. I was on the highway when this happened and almost got into a crash.This vehicle is not used often and well maintained.I took it to be checked from diagnostic and it read codes about a module and defective cranks.The shop informed me that many people were having the same issues and that there was a recall due to this.That the crank shift position was defective and causing transmission issues as well.He also stated that recalls for software issue that needed to be updated which many 2014 jeeps had the same issues. I called Chrysler to find out about the recalls and they stated that there were2014recalls for this but not my vin number.I informed them that I believe my car was also in need of this recall and defective parts because many of the things that were happening were the same as the recall and the model. They said they couldn’t help me and to take it to keep to be checked. I made an appointment and told Chrysler that the problems what the shop said about recalls and it software update.They stated that this has been happening but since my vin was not recalled yet that I would have to cover whatever cost to be fixed.I paid for it to be evaluated by them and they stated it is going to cost 8000 to repair because of the shift and it has a transmission replacement.My vehicle only has 61000 miles. I feel Chrysler is deceiving customers and also selling defective cars that can be fatal.They are not taking responsibility for defectives and leaving the consumer blindsided by costs.I paid a lot of money for this vehicle when purchased 35000 and I have only used 40000 miles in six years. My family and I could of lost our lives due to defective parts in vehicle.

Filed Mar 27, 2023 · Transmission · 119,825 miles · NE

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral (N). There were no warning lights illuminated. The contact stated that the failure occurred on several occasions and at each occurrence, he waited approximately five minutes in order to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve had failed and needed to be replaced. The part was replaced, however, the failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The transmission was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 119,825.

Filed Feb 18, 2023 · Electrical, Engine · NY

Car wont start when button pushed and everything in the jeep has been fixed and it still wont work Leaks oil non stop. Work needing to be done: New transmission to stop leak New Fuel Injection pump to start car (has not) New Shifter New Battery New Dashboard as the screen would flicker Car barely has 100k miles on it. Makes no sense

Filed Nov 5, 2022 · Electrical, Transmission · WA

First issue is that I had to replace the Uconnect system this year. It had been on the fritz for some time and updates could not be made to the old system. It would constantly go black. Second issue 2017-$30,000 Miles is that the Replaced steering rack and pinion and align 600 suspension and chassis 4778. Replaced the Leaking Rack and Pinion and passenger front caliper due to sticking bleeder valve 300 bakes. 11/2017 Evaporative System SEAL canister. 2018 Power Brake Booster/vacuum leak and braking issue. Replaced Radio. $1200 ish. Drove car 2/21 50,221 - 10/2022 53,000. October 2022 daughter driving car, gear slipping and engine light comes on and pulls over car not shifting at all into gear. Towed to Jeep where NEEDS NEW TRANSMISSION plus at 53,000 miles!!! $15,00 plus quoted at JEEP.

Filed Mar 2, 2022 · Transmission · CA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while attempting to park the vehicle, the transmission failed to shift into PARK. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer nor repaired. The contact referenced the federal safety agency Campaign Number: 16V240000 (Power Train) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

Filed Oct 22, 2020 · Transmission · 41,000 miles · PA

Documented issues and concerns about slipping transmission, sluggish shifting up and down. Serviced at only jeep dealers- never notified of an issue and no acknowledgement to my concern about transmission. Car went in for (4) annual service with a documented concern about the transmission. Nothing detected. Just notified car needs a new transmission at just under 44,000.

Filed Oct 14, 2020 · Electrical · 34,000 miles · NY

Hard shifting in low heats and also on the highway trying to pass another vehicle the my jeep hesitates before it accelerates and starts to function properly again. Keep dealerships have replaced transmission 2 times since I purchased the vehicle. Also have some multiple software updates and issue still persists.

Filed Mar 16, 2019 · Electrical, Engine · 76,000 miles · WA

Jeep randomly stalls driving on freeway and/or jerks when downshifting. Vehicle also downshifts hard from 8th to 6th gear, all other gear shifts are fine. While driving at 60 MPH vehicle stalled when accelerating to speed up. Vehicle attempted to downshift from 8th gear when stall occurred. Once vehicle was stopped it started back up without issue to destination. It has chugged 5 separate times when downshifting on freeway in the 7 weeks of owning car, this time it completely died. No check engine light or other indications of engine/transmission failure. No failures recorded to onboard computer. Gas tank 3/4, outside temp 38, oil temp 180, transmission temp 140; normal accessories on including lights, radio, heater, seat warmer low. All recalls up to date including campaign uc1.