2014 Jeep Grand Cherokee: sudden unintended acceleration

Filed Sep 5, 2026 · Acceleration, Electrical · MA · crash

While maneuvering in a parking garage and switching between reverse and forward, the engine suddenly and unprompted revved excessively, sounding as though the accelerator pedal was floored. The vehicle forcefully lunged forward against braking pressure into a cement wall, causing front-end damage to the vehicle. Cruise control was completely disabled and no check engine light or warning indicators illuminated on the dashboard. At no time did I feel like I had control over the car. I sustained some contusions. No one was in the vicinity at the time; however, other cars and/or people could have been struck. The vehicle has yet to be examined by anyone although I am in the process of arranging for an autobody repair shop. Prior to this, the car was in its usual state of health without any issues.

Filed Jun 14, 2024 · Acceleration, Transmission · NJ · crash

We have a 2014 Jeep Grand Cherokee with a 5.7L Hemi engine. Today on XXX, we were moving slowly in traffic on a street in Linden, New Jersey, and suddenly the vehicle accelerated by itself. My wife pressed on the brakes all the way to the floor but the vehicle kept jumping forward - the engine was revving and trying to move the vehicle forward while my wife was firmly pressing on the brake pedal. Because we were in stop and go traffic, the vehicle eventually lurched into the car in front of us and caused an accident. The front of our vehicle was damaged as was the rear of the car in front of us. This sudden acceleration has happened a few times in the last 3 years. During the previous instance of this sudden acceleration, on [XXX] we also hit a car in stop and go traffic. The air bags deployed and we had extensive repairs done because of that. This happened another time as well. During that instance, we did not hit anything, and the only way we were able to stop the car was by switching the gearshift to the Park position. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Nov 21, 2023 · Acceleration, Driver assistance · FL

While using cruise control and traveling at a speed of approximately 70 miles per hour on the highway, my car accelerated on its own and ai had I had to hit the brakes. I was thankfully able to slow it down, to which the entire car shuts down. The vehicle completely shut off and would not start. I had to have it towed to Jeep and they told me it was not one, but BOTH fuel pumps had failed. They charged me over $1700.00. There is currently a recall for this very issue and Jeep made no attempt to fix it. I had no idea there was even a recall for this until now and this happened a few years ago.

Filed Aug 3, 2023 · Engine, Transmission · NC · crash · 3 injuries

traveling on S Sterling Street in Morganton, NC on the morning of July 12, 2023. We were going speed limit20 mph on a one way street, then car made rumbling sound and accelerated on its own at approximately 60-70 mph. I put on brakes,but car did not slow down...weaved thru traffic to avoid hitting anyone..could not get car to slow down and unfortunately hit a car in front of us. All persons were taken to hospital..myself, my wife and person in the other car that was impacted. All persons suffered broken bones. Both cars were totaled. Since accident have read up on this type vehicle accelerating on its own. We were lucky no one was killed. This needs to be looked into before it takes a life.

Filed Oct 6, 2020 · Acceleration, Body · 101,000 miles · FL · crash

On 9/23/20 my 2014 grand jeep cherokee accelerated on its own causing me to crash into a fountain wall. I was parking and almost at a complete stop when my car went haywire. It felt as if I got hit from behind, my dash lit up, my engine revved real loud and my car lunged forward. There was enough force to lift my front end and place it on the 2nd tier of the fountain wall. I was in a tight parking area at the hialeah gardens building department. Please google earth the parking lot to understand the parking lot and how compact it is. I had an investigation done on my car and received a very generic response via email regarding the findings and that chrysler / jeep were not LED to believe that the incident was due to a manufacturing responsibility. Not one person has called me to discuss. Jeep is very lucky my kids were not in the car and that I didn't kill anyone or myself. Customer care has been a joke. They told me that I can request call backs but it will never happen. I have a right to know what the investigation showed on my car. My car accelerated on its own! I cannot get any response from the chrysler / jeep on the investigation of the little black box and how they came up with their decision. I believe they send these generic emails out to shut you up and hope nothing further comes about. They know we have no means of talking to anyone and get away with having defaulted SUV's. They get away with lying and being unobtainable. I have additional pictures if you need to see them

Filed Jun 30, 2020 · Seats · 65,000 miles · VA

Front passenger active-headrest deployed while driving (june 21, 2020). No collision, impact or noticeable event to cause its deployment. I was driving at highway speed on a straight away when it activated. By "activated" I mean the headrest shot forward an up a few inches and remains extended and seemingly unsafe. Thankful no one was in the passenger seat when it deployed as it could have injured someone.

Filed Jun 11, 2020 · Engine, Transmission · 35,000 miles · NE

Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that after coming a complete stop, the accelerator pedal was depressed however, vehicle hesitated without warning. Additionally, on several occasions the vehicle lunged forward with the accelerator pedal depressed. The contact called baxter chrysler dodge jeep ram omaha (17950 burt st, omaha, ne 68118) and was informed that the vehicle operated as designed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 35,000.

Filed Oct 30, 2019 · Acceleration, Transmission · 67,000 miles · AZ · crash · 1 injury

After driving over a curb in a busy retail store parking lot, my 2014 jeep grand cherokee went into full acceleration. I could not slow it down with braking, as the brake was totally ineffective, although I had full pressure on the pedal. I crashed into another vehicle, which severed my lower control arm, the wheel swung out and was cut into two pieces, and the axle came out.as a result. I had reached speed exceeding 40 MPH in a second or two. It was the most traumatic event I have ever been in. I have researched dozens of accounts of this exact vehicle experiencing "sua" or sudden unintended acceleration where it could not be slowed and went into uncontrolled speeds leading to crashes. Here is the link: http://m.carcomplaints.com/jeep/grand_cherokee/2014/engine/vehicle_speed_control-4.shtml I am injured as a result and will require extensive follow-up medical care. I am enclosing pictures of the aftermath. Please help me obtain some assistance from this manufacturer to provide compensation for my loss and subsequent damages.*dt*dt*dt*jb*dt consumer stated I was contacted by the fca inspection team that the inspection was completed on november 4. *jb

Filed Feb 27, 2019 · Acceleration, Engine · 62,000 miles · MI

As approaching an intersection I began to coast and place my foot on the brake. At the time I started to brake, the vehicle surged forward for 1 second. As I came closer to a stop, the vehicle surged again at which point I had to "stand" on the brake pedal to prevent me and my family from rear-ending a vehicle and going into a busy intersection.

Filed Sep 28, 2017 · Brakes, Transmission · 63,000 miles · IL · crash

I was involved in a serious accident on 9/20/2017 while driving my 2014 jeep grand cherokee. I was driving slowly out of a fast food parking lot and approached the exit intending to turn right onto the road. I saw there was oncoming traffic, and applied my brakes to stop and wait for the traffic to pass. I'm positive that I had my foot on the brake, but instead of stopping, my car surged forward into the road and into the path of a semi truck. The brakes weren't working. I started to reach for the emergency brake, but I had already hit the semi- truck by then. The first impact happened on the front driver's side of my car, then the car spun around and the second impact hit the rear driver's side of my car, the car continued to spin around and stopped when it hit a utility pole next to the entrance/exit of the fast food restaurant. Fortunately no one was injured or killed. I am 100% certain that some kind of malfunction happened with my car. I know I had my foot on the brake. I've had several recalls on this jeep for repairs and software updates, and I believe at least a couple of them were related to the transmission. After the accident, I searched the federal safety agency website, and I found several other reports of the 2014 jeep grand cherokee surging forward when the brakes are applied. There are also many other complaints of this model grand cherokee having many problems with the transmission, power train, and brake systems. I have already submitted a complaint to jeep about the accident.

Filed Jan 24, 2017 · Acceleration · 900 miles · CA

Sudden unintended acceleration "sua" occurs at a complete stop with brake applied. First time 08/14 as I pulled into a forward facing curb-I had just come to a complete stop and was about to put the car in park when the engine loudly surged. I was astonished and got the car into neutral;the surging stopped. The car was new and I could not believe this happened-I was dumbfounded. The second time the "sua" happened was 01/26/15 -I came to a complete stop at traffic light behind several cars. As I came to a stop with my foot on the brake the car's engine surged violently and the car tried to move forward. My husband was a passenger in the car and witnessed my foot was on the brake. I immediately moved the gear shift to neutral and surging stopped. I relayed this incident to jeep service rep by email who said he never heard of this. The third time of "sua" was 6/25/15; I was first car at traffic light. I came to complete stop with foot applied to brake when the engine surged, the car squealed and jumped about 3-4 feet into the intersection; I got the gear into neutral and the surging subsided. Took the car to jeep dealer who tried to duplicate the situation over a period of 14 days without success. I also contacted chrysler corp. Who opened and then dropped a case. Fourth time on 12/03/16-I was 3rd car at a traffic light and, again, came to complete stop with foot on the brake when the engine surged violently and rammed the car in front of me damaging my car and his. In this instance I was unable to get the car to neutral in time. Chrysler corp was contacted, they investigated by retrieving info from edr and concluded "we are not LED to believe this is a manufacturing responsibility and ...decline any assistance with this incident." our written requests for the data results have been ignored. Jeep service will not issue us a repair order-the car is unsafe!

Filed Dec 14, 2016 · Acceleration · 46,521 miles · CA

Jeep accelerated on its own from 40-67mph I tried to press brake to stop car but it didn't work since the jeep kept on acceleraiting. Tried to shift to natural and ride it out but it wouldn't shift it was stuck on accelerating. Killed the engine since the brake wasn't stopping the car since it kept on trying to accelerate and since I couldn't shift to natural. Jeep has had my car for 2 days and can't find anything wrong with it and claim they have never heard of that issue which is the reason I'm reaching out here.