2018 Jeep Grand Cherokee: sudden unintended acceleration

Filed Nov 18, 2022 · Brakes · 31,000 miles · FL

The contact owns a 2018 Jeep Grand Cherokee. The contact stated while stopped in a parking lot with the engine running and the vehicle in drive(D) with his foot on the brake pedal, the vehicle lunged forward when he removed his foot from the brake pedal to slightly move forward. The contact was attempting to move forward at approximately 1 MPH however, the vehicle suddenly lunged forward. The contact had to depress the brake pedal with force. The contact stated he was not aware of any warning lights being illuminated. The contact later received notification of the federal safety agency Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was later taken to a dealer and the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000. Parts distribution disconnect.

Filed Oct 4, 2022 · Transmission · 30,000 miles · NY

The contact's wife owns a 2018 Jeep Grand Cherokee. The contact stated while driving from a complete stop and depressing the accelerator pedal, the vehicle would surge forward. An unknown warning light was illuminated. The contact's wife was able to continue driving. The contact stated that the failure also occurred while reversing. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with the transmission; however, the parts to repair the vehicle were not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

Filed Jul 1, 2021 · Acceleration · SD

Vehicle unexpectedly accelerated on its own while I was braking. Had I not been breaking, I would’ve gotten in a car accident. Even letting off the brake slightly caused the vehicle to jerk forward quickly and aggressively until I slammed on the brake again. This is the 2nd time this has happened now.

Filed Aug 12, 2020 · Acceleration, Airbags · 17,554 miles · KY · crash

Tl* the contact owned a 2018 jeep grand cherokee. The contact stated that the vehicle experienced sudden and unintended acceleration. While shifting into park, the vehicle accelerated and crashed into a pole and the pole ended up underneath the vehicle. The contact stated that she shifted into reverse to view the damage. The contact shifted into park a second time, the vehicle accelerated and crashed into a building. The contact stated that with the impact the air bags failed to deploy. The contact did not sustain injuries. A police report was filed. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The vehicle was not taken to a dealer yet. The insurance deemed the vehicle as totaled. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,554. Consumer stated manufacturer has been notified. An independent investigator was hired, and report made.

Filed Feb 4, 2020 · 19,496 miles · AR

I've had my car in the shop 4 times for well over 85 days and it's still having the same transmission problems. I have very hard shifting with acceleration and deceleration, I have had the vehicle get stuck in first gear while making turns onto streets and I've had it surge forward on me. I've had updates, parts within transmission replaced and a new transmission. I now have been told that they couldn't replicate my issue and when I took it off the lot it did the hard shifting and then it got stuck in first gear while making a turn. This has always occurred in city driving, any weather conditions. I've been told that the hard shifting is normal in all 8 speed transmissions. I do not feel safe driving this vehicle. I have had several instances that a wreck has almost occurred due to it not shifting out of 1st gear. I was told that they can't go to chrysler about a buy back since there is no error code. I guess I'm supposed to put my life/family in harms way.

Filed Jan 6, 2020 · Fuel system · 18,000 miles · NC

Tl* the contact owns a 2018 jeep grand cherokee. On several occasions, while driving various speeds, the vehicle lunged forward, the electronic throttle control indicator illuminated, and the vehicle stalled. The vehicle was coasted safely off the roadway. The contact was unable to restart the vehicle. On the first occasion, the vehicle was towed to lee chrysler jeep dodge ram (765 center st, auburn, me 04210) where it was diagnosed. The contact was informed that the throttle ignition coil and the fuel filter needed to be replaced. Additonally, after a second failure, the vehicle was towed to herb chambers chrysler dodge jeep ram fiat of millbury (2 latti farm rd rte. 20, millbury, ma 01527), but the mechanic was unable to duplicate the failure. The vehicle was then taken to autostar chrysler dodge jeep ram of hendersonville (401 duncan hill rd, hendersonville, nc 28792) to be inspected; however, no failures were discovered. After an additional failure, the vehicle was towed to danbury chrysler jeep dodge ram fiat (100b federal rd, danbury, ct 06810) where the contact was informed that the high pressure fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failures and did not assist. The failure mileage was approximately 18,000.

Filed Mar 10, 2019 · Engine, Fuel system · 14,000 miles · AZ · crash

My 2018 jeep grand cherokee just accelerated by itself up a sidewalk at a parking lot and ran into the pillar of a building. I then put it in reverse and it accelerated into a car parked beside me. The front axle snapped completely even though the impact was not tremendous. The air bag did not deploy. This vehicle has all kinds of impact sensors and usually brakes on its own even when it senses a leaf from a nearby bush and none of that worked. This happened just yesterday and I'm at a loss as to what to do. I cannot believe my internet search has yielded so many similar stories! *dt *dt *dt

Filed Feb 5, 2019 · Acceleration, Electrical · 3,250 miles · FL · crash

Vehicle exhibited sudden unintended acceleration on two separate occasions, and caused an accident involving property damage. The vehicle, which had been on cruise control, was completely stopped in traffic for 30-45 seconds on I-95 in south carolina. The car suddenly surged forward while the driver yelled at me 'my foot is on the brake'. It subsided once, then surged ahead again, leaving skid marks and colliding with the vehicle in front of us. It then surged a third time, ploughing that car ahead, before the driver could shift the transmission into park

Filed Apr 12, 2018 · Brakes, Engine · 3,700 miles · FL · crash

Sudden unintended acceleration of my jeep grand cherokee leads to total loss on on march 30 , 2018. This is my story: I bought my jeep grand cherokee 2018 trailhawk from the orange park chrysler, jeep, dodge, ram dealership aka darscars of jacksonville at 7233 blanding blvd (904) 777-5500 on october 21, 2017 under a three year lease agreement with ally auto finance (1-888) 925-2559. On march 30, 2018 with approximately 3700 miles I was at the gateway pistol and rifle range at in jacksonville with my friend charlie for pistol shooting. My car was parked outside of one of the steel sheds. When rain started we decided to drive my car around and under the shed. I took the car around but couldn't quite make it into the shed and had to back up. When shifting into reverse I heard a strange noise and my friend told me later that my rear wheeles started spinning, which they are not supposed to do. When my car was in the right position my foot was still on the break I shifted to "drive". At this moment the engine roared up and raced forward. I could not stop the car. I steered it into the next empty shooting bay in 1/2 circle into the backstop ending up at the wall which was damaged in the process. All front and side airbags were deployed. It was an absolutely horrifying experience. It was plain luck that nobody was hurt. The car is presently in the hands of my insurer aaa who declared the car a total loss. I believe this is an obvious case of product liability for which the manufacturer should be held responsible! I found out yesterday that there is a special phone number for chrysler customer care in charge of lemon car issues 1‑844‑521‑8188. My complaint has a case number 33880270.

Filed Mar 1, 2018 · Fuel system, Transmission · WI

I have a few occurrences to tell about. 1. When taking it through a drive through car wash it was propelled forward at an unsafe speed. The vehicle was in neutral but still was shot forward and the brakes had to be applied quickly. This happened twice. 2. After coming off a freeway and coming to the first stoplight, when the speedometer hit 0 the vehicle lurched forward. I turned the auto stop off and proceed down the road. When I hit the next stoplight, it did the same thing, lurched forward hard, when the speedometer hit 0. 3. While getting up to speed, 70, on a freeway, the vehicle seemed to "miss" gears and it lurched a few times. 4. When approaching a turn, at slow a very slow speed, I tapped the gas for a little more speed and it propelled me forward hard and I had to hit the brakes. 5. In the first week of ownership an alert popped up on the center screen indicating the control panel had detected a problem with the catalytic converter system and it was a fire hazard. After taking it to the dealer they told me they could not find this in the computer memory anywhere and there was nothing wrong. At times I feel very unsafe in this vehicle and the whole reason I bought it is to feel safe and secure. Right now the vehicle has less than 1,000 miles on it.