2018 Jeep Grand Cherokee: jerking or lurching

Filed Mar 9, 2026 · Transmission · 44,000 miles · FL

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 20 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The vehicle was restarted, and a short distance later, the failure persisted. The contact stated that there were several attempts to restart the vehicle. However, the failure persisted. The message "Shift to P then Desired Gear" was displayed. The contact continued to drive and arrived at the workplace. The contact stated that prior to the failure, the vehicle jerked while driving. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 25V011000 (POWER TRAIN). However, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 44,000.

Filed Sep 11, 2024 · Electrical · SC

The touchscreen radio panel is delaminating and causing the system to freak out. Sometimes the radio will turn on by itself and blare out music, or all of the fans will turn on turbo at once. The navigation will freak out and turn off and it will auto-dial or auto-hang up phone calls. Sometimes when I am driving down the high way, the air or radio blasting from out of nowhere and totally unprompted will scare me and cause me to jerk the steering wheel or become significantly distract from the road. Yes, the problem has been confirmed by the dealer, and it is a known defect, but they will not take responsibility for the safety hazard or the cost of replacement. No inspection by any outside parties, yet. No warning signs.. the screen just started to melt/delaminate and then all of the ghost features began causing chaos while driving.

Filed May 29, 2024 · Seats · FL

While I was driving home from work the headrest deployed and hit me on the back of the head. I thought that I was hit from behind due to how my head jerk forward. When I inspected the headrest to try and reset it back to the normal position but realized that the plasitc clip had snapped off. In searching online I noticed that others were having the same issue. The vehicle did not and currently does not have any warning lights turned on.

Filed Dec 10, 2022 · Wheels · MO

ABS light/Traction light comes on when I break or reverse. When I start up the car it is never on. The car jerks as it shifts to 2wd and I am informed that park sensor is off as well.

Filed Oct 25, 2021 · Electrical, Wheels · TX

Problem #1: ABS sensor malfunction on all 4 wheels causing vehicle to stall on the highway. I could not accelerate and the whole vehicle was jerking. Huge safety issue. Problem #2: The screen/radio/navigation system malfunctioned while driving. The volume was going up and down, it was calling contacts in my phone, turning on air conditioning and heater, turning on seat warmer and cooler, changing radio/ songs, disconnecting and reconnecting to different bluetooths. Also a huge safety issue, I had to pull over until it stopped. Massive distraction.

Filed Jul 1, 2021 · Acceleration · SD

Vehicle unexpectedly accelerated on its own while I was braking. Had I not been breaking, I would’ve gotten in a car accident. Even letting off the brake slightly caused the vehicle to jerk forward quickly and aggressively until I slammed on the brake again. This is the 2nd time this has happened now.

Filed Mar 8, 2021 · Engine · 33,000 miles · MI

Issue with automatic start/stop light turning on, which then leads to engine light being on. Happens when driving, and when the light turns on and alarm sounds it causes vehicle to shift which jerks the vehicle. It has been an ongoing issue and has been brought to the dealer 4 different times, several parts fixed, and I am still having the issue

Filed Mar 18, 2020 · 21,000 miles · WA · crash · 1 injury

I backed out of my garage to run an errand, decided to run back into the house for a sweater. Put the car in park (it was still outside the garage facing the open garage door). Hopped out and went to go back into the house with the car door open. The jeep started rolling forward. I jumped back in, put on the brake, tried to shut the door and it sped forward accelerating. It went through the open garage, it jumped up two stair steps, the tires and wheels crashed through the top step floor, jumped up out of the hole it made, lurched forward and crashed into the house wall and was stuck in between the furnace wall on the right and shelving on the left. The engine was still revving at this point and I cut the engine by pushing the ignition button. I then thought the airbag was going to hit me, but it did not deploy. I decided I needed to get it out of the wall, so I started it and shifted back into reverse, but it wouldn't move. So I shut it off and then started to panic that there might be an explosion as we have gas lines, electrical, etc. There. The front doors were pinned shut. So I jumped in the back and was able to get out through the rear passenger side door. I ran out into our yard as I was afraid something might explode. I have found several other examples of this on your website as complaints, etc. In just a few minutes. There are many more I'm sure and the new 2020 models you have 3 similar complaints already. Do something to hold jeep accountable. This has been going on since 2009. I had no idea when I bought this jeep.*dt*jb*dt

Filed Jul 24, 2018 · Fuel system, Transmission · 4,000 miles · WI

Transmission problems. The transmission shifts are pronounced, cause the SUV to jerk and feel jumpy. This condition is sporadic, and can change based on mode - normal, eco off, sport . Besides causing a choppy ride, the condition is unacceptable and may be a r a precursor to gear failure.

Filed Jul 10, 2018 · Transmission · 1,600 miles · NJ

Transmission problems. The transmission shifts are pronounced, cause the SUV to jerk and feel jumpy. This condition is sporadic, and can change based on mode - normal, eco off, sport . Besides causing a choppy ride, the condition is concerning because some shifts that cause the vehicle to jerk are accompanied by a banging noise that may be a r a precursor to gear failure.

Filed Mar 1, 2018 · Fuel system, Transmission · WI

I have a few occurrences to tell about. 1. When taking it through a drive through car wash it was propelled forward at an unsafe speed. The vehicle was in neutral but still was shot forward and the brakes had to be applied quickly. This happened twice. 2. After coming off a freeway and coming to the first stoplight, when the speedometer hit 0 the vehicle lurched forward. I turned the auto stop off and proceed down the road. When I hit the next stoplight, it did the same thing, lurched forward hard, when the speedometer hit 0. 3. While getting up to speed, 70, on a freeway, the vehicle seemed to "miss" gears and it lurched a few times. 4. When approaching a turn, at slow a very slow speed, I tapped the gas for a little more speed and it propelled me forward hard and I had to hit the brakes. 5. In the first week of ownership an alert popped up on the center screen indicating the control panel had detected a problem with the catalytic converter system and it was a fire hazard. After taking it to the dealer they told me they could not find this in the computer memory anywhere and there was nothing wrong. At times I feel very unsafe in this vehicle and the whole reason I bought it is to feel safe and secure. Right now the vehicle has less than 1,000 miles on it.