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2017 Jeep Grand Cherokee: jerking or lurching

12 of the 364 complaints about the 2017 Jeep Grand Cherokee describe jerking or lurching.

owner complaints
12
of this car's complaints
3%
typical mileage
76,000
recalls
0
Is there a fix? 26 service bulletins cover this area of the car. See below

Jerking or lurching by model year

What owners say

Filed Mar 26, 2026 · Transmission · 76,000 miles · CO

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while attempting to shift into park(P) to exit the vehicle, the vehicle started moving backwards down the slanted driveway. The contact depressed the brake pedal, and the vehicle stopped. The contact then started the vehicle and shifted into park(P). The vehicle was not diagnosed or repaired. On another occasion, while driving at an undisclosed speed or while the vehicle was stopped, the vehicle hesitated and jerked while shifting from a lower to a higher gear. The vehicle was not diagnosed or repaired. The contact associated the failure with the federal safety agency Campaign Number: 25V011000 (Power Train). The manufacturer was notified of the failure. The failure mileage was approximately 76,000.

Filed Sep 2, 2025 · Transmission · 181,000 miles · MI

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at 35 MPH, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated there was an abnormal sound coming from the power train. The message "Transmission Overheated" was displayed on the instrument panel. The contact stated that on a separate occasion, while stopped at a traffic light, the vehicle failed to accelerate as intended while depressing the accelerator pedal before the vehicle stalled. Additionally, there was an abnormal sound coming from underneath the vehicle. The contact stated that the gear shift lever failed to operate as intended. The message "Transmission Overheated" was displayed. The contact waited until the transmission had cooled down and the vehicle was restarted. The vehicle was able to drive to the residence, but was driving roughly. A mobile mechanic arrived at the residence and diagnosed the vehicle with transmission failure. The vehicle was not repaired. The contact parked the vehicle out of safety concerns. The manufacturer was not made aware of the failure. The failure mileage was approximately 181,000.

Filed Jul 16, 2025 · Acceleration, Fuel system · OK

Unknown or uncertain about needing a recall. Recently my car has been having trouble with acceleration in the sense that either it will lag or stall out and at times will give acceleration even without me trying to depress the gas harder. It sputters like it either cannot get gas or the fuel system is faulty, it keeps throwing codes and the check engine light dings and flashes. Cruise control sometimes will not come on, theres a burnt smell and rough idles, i have noticed a deep humming sound under my feet while driving, and sometimes when shifting from park to gear it jerks really hard, going down the road it acts like it takes too long to shift. It really is very scary when it does these things, its a daily occurrence. Sometimes it drives just fine then all of a sudden will malfunction. I've only had the car not quite 2 years and they said they repaired the recalls in 2018, after I had scheduled an appointment for July 2025.

Filed Mar 4, 2025 · Transmission · 89,500 miles · NC

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that after starting the vehicle, the transmission slipped and failed to shift into second and third gear. The vehicle jerked violently. On another occasion, the transmission was stuck in second gear with the check engine warning light illuminated. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 89,500.

Filed Feb 28, 2025 · Transmission · 125,000 miles · NJ

The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the vehicle started jerking and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact pulled into a parking lot before the vehicle shut off. Due to the failure, the vehicle was towed to a dealer and was diagnosed with transmission failure. The transmission was replaced by the dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The failure mileage was approximately 125,000.

Filed Dec 10, 2024 · Electrical, Engine · LA

Let me preface this by saying, I have spent THOUSANDS of dollars trying to get this fixed. Changed Batteries. Changed Fuel Pump. Changed Sensors. Made sure everything is tight/plugged in properly. It's gone to Jeep and other shops but no one has been able to find or fix the issue. Probably about two years ago this started. I was driving to work as normal and stopped at a red light. When I tried to accelerate, the car kind of jerked a little like it didn't want to go and then chugged on. Leaving work the same day, it did the same thing, but instead of just jerking, the car completely stopped. The dash displayed a notification that said: "Shift to Park". All of the electricity was on (lights, air, dash) but the car somehow switched itself directly into neutral even though I was in drive. Brought it to the shop, and they changed some sensors. A few months later, the same thing happened while in heavy morning traffic. I had to hurriedly put on my hazards because my car was NOT able to move. Tried starting it up after the "Shift to Park" notification displayed and it wouldn't start at all. I turned it off completely, waited a few minutes, tried to turn it on again, missed twice, and on the third try it FINALLY came back on. Every day I drive my car now, I make sure to turn off the Auto-Start/Stop button because this was the one time this happened while it was still on. Brought it to the shop - they had another, TOTALLY DIFFERENT DIAGNOSIS. More recently, I hadn't had a problem in a few months - but leaving work in 4 pm traffic the car felt like it was jerking every time I had to slow down (which was every few minutes since it was traffic time). I finally made it to the on-ramp of the GNO to cross the river and while going around the roundabout, it happened YET AGAIN. It's dangerous. I'm surprised this hasn't led to severe accidents, injuries, or even deaths yet. It's absolutely ridiculous. There are thousands of forums online with people having the same issues. HELP!

Filed Jun 23, 2022 · Electrical, Engine · TX

Driving down highway at 75 then the warning light for the start/stop function lights up, the jeep then starts cutting out and sounding really rough, speed immediately drops down to the 40"s this is on a major roadway luckily there were no cars behind me because they probably would had ran into me due to speed dropping that quickly thought I had a flat due to the sound pulled over as quickly as I could got out checked everything did not see anything wrong no fluid leaking, no smoke ect..get back in the vehicle go to proceed to get back up on the road and the vehicle is running really rough and jerky will not go above 40 engine light then comes on along with warning bells, pull back over on side of road turn vehicle off let it set for about 5 min. then start back up engine light is off but the start/stop light on dash is still on, then the engine light comes back on right outside of town slowly get into town take immediately to mechanic shop he checks the engine and tells me that cylinder 5 is misfiring changes coil pack and problem still shows up, I get the vehicle towed by to my home town 3 hrs away take to dealership now they tell me that my cylinder 5 has no compression and I need new engine the vehicle only has 81000 miles just purchased last July .

Filed Oct 20, 2021 · Transmission · VA

We were driving up I95 and our Jeep made a weird noise. We thought we had hit something, but we had not. When we tried to put the car into gear it would not and we could not drive it. Jeep does not have a recall of this vehicle, but doing a simple search online I have found multiple sites that note 2017 Jeeps having the same issues with transmission. This is a costly repair that should be covered by the company because it is a well known issue. Here are some of the articles I found with their web addresses: Jeep RecallIn the middle of 2020, Jeep was forced to recall almost 100,000 Jeep Cherokees due to transmission problems. Fiat Chrysler promised to install and update the new software into the specific model so that the malfunctions will not occur again – and if they do, the driver will immediately be alerted to the ongoing problem.The affected Cherokee cars had a transmission concern that could potentially lead to a loss of power while driving, causing an increased risk of a crash and safety issues. The company issued a statement at the time of the recall, addressing the potential transmission slipping, loss of propulsion, and lack of transmission engagement.The Jeep Cherokees in the recall were produced between the 2014 and 2017 model years, with the affected models having an extremely high Jeep transmission repair cost and safety concerns. The models are almost exclusively all-wheel-drive options between 2014-2-17, with a two-speed Power Transfer Unit. https://www.cashcarsbuyer.com/jeep-transmission-repair-cost/ While the 2015 transmission receives a lot of notice, there are other vehicles in the Jeep Grand Cherokee lineup that have also had problems reported by consumers. One key complaint is repeated in the 2016 and 2017 model years.In these vehicles, the driver notes the vehicle lurches forward when the gas pedal is depressed, specifically when making a turn. This can increase the risk of an accident.Others report that while they are driving the vehicle

Filed Jan 3, 2020 · Engine · 18,000 miles · TX

Tl* the contact owns a 2017 jeep grand cherokee. While driving 65 MPH, the vehicle randomly jerked and stalled several times. There were no warning indicators illuminated. The vehicle was taken to lithia chrysler jeep dodge ram of corpus christi (4313 s staples st, corpus christi, tx 78411, (361) 992-8000), but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 18,000. The VIN was unknown.

Filed Dec 5, 2019 · Transmission · 50,005 miles · KS

No shifting issues for the first 49,000 miles. Now, at 50k miles, the vehicle shifts hard in all gears, but mostly in 6th, 7th, and 8th. The hard shift sometimes feels like a 5 lbs hammer slamming into the metal frame of the vehicle. Not all shifts are hard. Most hard shifts are when holding the throttle steady and the vehicle slowly approaches a shift point. In 8th gear you can hold 5% throttle to maintain highway speed, then give 10% more throttle for an uphill and the transmission will stay in 8th gear, but briefly shutter followed by an obvious bang or jerk of the vehicle. Some bad shifts are repetitive with four or five hesitations and pops or bangs of the transmission. These hard clunks happen at 30-45 MPH, or at highway speeds of 75-80 MPH. Some feel like bumps in the road, while others feel like violent bangs. The issue does not happen when giving the vehicle 80% or more throttle. Issues are usually at 5% to 35% throttle. It happens most often when accelerating towards a normal shift point slowly. Before the normal shift, the transmission will slip and bang. On a twenty-minute drive of mixed highway and city, it may bang 5 to 10 times or more. Violent bangs are once or twice per week, but sometimes twice a day. The driving situation is what increases the likelihood of feeling a bad kick or bang. Not all bangs result in a shift. Some bangs happen but the vehicle stays in the same gear as if it just slipped and then caught the same gear again.

Filed Jun 21, 2018 · Acceleration · 8,000 miles · MI · crash · 1 injury

Tl* the contact leased a 2017 jeep grand cherokee. While attempting to reverse into a parking space, the vehicle jerked violently and the contact lost control of the vehicle. As a result, the contact crashed into two parked and unoccupied vehicles. The vehicle came to a stop when it crashed into some bushes. Another driver assisted the contact by attempting to reverse the vehicle out of the bushes; however, the vehicle continued to jerk. The vehicle was towed to sterling heights dodge chrysler jeep (40111 vandyke avenue, sterling heights, michigan 48313, (586)-939-3900) where it was awaiting diagnostic testing and repairs. A police report was filed. The contact's head struck the headrest and steering wheel, which did not require medical attention. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.

Filed Mar 7, 2018 · Transmission · 3,550 miles · OR

My car has 3500 mile on it. My car was stationary however it was in gear, I was at a stop light, and had taken my foot off the brake and put my foot on the gas pedal when the light changed to green. It lurched and then all of a sudden came up with a message saying "place car in park then select gear" while lights were flashing at the gear shifter at the d where it was at and on the dashboard indicator where indicating that my car was in "drive" I had to put the car in park in the middle of the road with a green light and then put it back into drive and luckily it did engage. I have read that other people have had this happen to them while moving and on the freeway, which scares me because I was about a mile from getting onto the freeway myself. The car would not let me do anything until I put it into drive, so if this had happened while going 65 miles an hour it could have been very hazardous.

Questions about the 2017 Jeep Grand Cherokee jerking

Is jerking or lurching a common problem on the 2017 Jeep Grand Cherokee?

12 of 364 owner complaints about the 2017 Jeep Grand Cherokee (3%) mention jerking or lurching. The model year with the most reports is 2014.

Is there a recall or service bulletin for this on the 2017 Jeep Grand Cherokee?

There are 0 recalls and 26 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Jeep Grand Cherokee

Check engine light 39Stalling 23Won't start 20Won't shift 16Headlights 13Loss of power 13Start-stop 12Transmission failure 12Adaptive cruise 11Engine failure 9Warning lights 9No deployment 8Fire or smoke 8Overheating 8Sunroof shattered 8Misfire 7Fuel pump 6Hesitation 6Key fob 6ABS 5Knocking 5Power steering loss 5Slipping 5Steering lock-up 5

All model years of the Jeep Grand Cherokee

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