2017 Jeep Grand Cherokee: won't start

Filed Dec 10, 2024 · Electrical, Engine · LA

Let me preface this by saying, I have spent THOUSANDS of dollars trying to get this fixed. Changed Batteries. Changed Fuel Pump. Changed Sensors. Made sure everything is tight/plugged in properly. It's gone to Jeep and other shops but no one has been able to find or fix the issue. Probably about two years ago this started. I was driving to work as normal and stopped at a red light. When I tried to accelerate, the car kind of jerked a little like it didn't want to go and then chugged on. Leaving work the same day, it did the same thing, but instead of just jerking, the car completely stopped. The dash displayed a notification that said: "Shift to Park". All of the electricity was on (lights, air, dash) but the car somehow switched itself directly into neutral even though I was in drive. Brought it to the shop, and they changed some sensors. A few months later, the same thing happened while in heavy morning traffic. I had to hurriedly put on my hazards because my car was NOT able to move. Tried starting it up after the "Shift to Park" notification displayed and it wouldn't start at all. I turned it off completely, waited a few minutes, tried to turn it on again, missed twice, and on the third try it FINALLY came back on. Every day I drive my car now, I make sure to turn off the Auto-Start/Stop button because this was the one time this happened while it was still on. Brought it to the shop - they had another, TOTALLY DIFFERENT DIAGNOSIS. More recently, I hadn't had a problem in a few months - but leaving work in 4 pm traffic the car felt like it was jerking every time I had to slow down (which was every few minutes since it was traffic time). I finally made it to the on-ramp of the GNO to cross the river and while going around the roundabout, it happened YET AGAIN. It's dangerous. I'm surprised this hasn't led to severe accidents, injuries, or even deaths yet. It's absolutely ridiculous. There are thousands of forums online with people having the same issues. HELP!

Filed May 3, 2024 · Engine, Transmission · OH

My 2017 Jeep Grand Cherokee would not start. The power connection on the starter burned and I could smell smoke emanating from the vehicle. My jeep required a tow to a local garage to be fixed. Upon my Mechanic examining my vehicle, he discovered the engine also had a blown head gasket. To fix these issues is estimated to cost $5k - $6k. My jeep only has 82,000 miles on it.

Filed Nov 13, 2023 · Brakes, Engine · KS

Car has always run great till last week, turned off Jeep then tried to start-brake is hard, steering is locked, push button lights up acc and run but wont start, fob is good battery, car batteries are new, service tech at dealer cant figure out Im without a vehicle now for a week so far????

Filed Nov 29, 2022 · Engine · 109,000 miles · KS

The contact owns a 2017 Jeep Grand Cherokee. The contact stated while attempting to start the vehicle, the engine would not turn over. The contact stated that numerous attempts were made before the vehicle started. The contact stated that the check engine and Stop/Start lights were illuminated. The contact had driven the vehicle to an Auto Parts store where it was diagnosed and determined that the Exhaust Gas Recirculation (EGR) cooler needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 20V699000 (Engine and Engine Cooling). The failure mileage was approximately 109,000.

Filed Oct 13, 2022 · Engine · WA

Purchased the car brand new back in 2017. In 2020, while driving normally, the car loss power and would not accelerate and started to have rough idles then auto stop/start came on followed by check engine. Brought it to the mechanic for diagnose and told me that there is a misfire on cylinder 2 and VVT sensor needs to be replaced. Brought it to the dealer and they fixed the issue. Two years after (present) at 100K miles, The car started to have the same issue. Yes it was high mileage but it was driven responsibly along with timely and proper maintenance from the dealer. The car started to have rough starts and white smoke on cold start. And on August 26, 2022 the car would not start. Got it towed to the dealer and told me that it has a bad starter. I was quoted for almost $2000. Once they got it to start after 3 weeks, they noticed the white smoke, the diagnosed it and told me that It has a blown head gasket. The car was driven responsibly and never overheated. They quoted me for $4600 just for the head gasket replacement. They still have my car and haven't decided what to do as it is very frustrating to think that in a short period of time, the car just gave up on us and will leave a huge hole in our pocket. It is our family car and now realized that Jeep (FCA/Stellantis) don't care about their customers because I have seen the same exact reports like mine. I don't get why it's not a recall yet. Please! Make this a recall because it's leaving families to have more financial hardship because of faulty engines that Jeep brand created.

Filed Feb 13, 2022 · Electrical, Transmission · GA

The vehicle had a complete shutdown while being driven. While driving on the highway, several dashboard warning lights began to appear. Within seconds afterwards, the headlights went out, along with the dashboard lights and radio. The vehicle became difficult to steer and then the vehicle lost all power, and could not be restarted. The vehicle was picked up from the dealership the day prior to this occurrence, and the PCM had just been replaced. The vehicle had been towed to the dealership just short of two weeks earlier, after it wouldn't start, having replaced the battery, and experiencing the passenger front window to randomly go down. This incident fortunately did not result in any crash or injury, however, it is only a matter of time if it isn't correctly diagnosed and fixed, as this problem results in an extremely hazardous condition.

Filed Mar 23, 2021 · Fuel system · 93,000 miles · AR

Dec 2020: in a parking lot, the engine would turn over but not start. My mechanic bypassed the built-in fuel pump relay in the tipm but the engine would not start. Towed to campbell jeep, benton ar & they diagnosed that both fuel pumps were bad. Dealer could not give reason both pumps went out but I suspect that statement is untrue given that my research shows that the tipms have been a known problem since 2010. Cost of the repair was $1,871.96 3/23/21: at home, the jeep would turn over but not start as before in dec 2020. Sat three hours then started. Continues to start but after research I suspect that the built-in fuel relay in the tipm is bad but allows for intermittent starting. I corresponded with an engineer in maryland that has devised fuel relay bypasses for chrysler's defective tipms. I am purchasing a bypass from him for $36. Were the fuel pumps bad in dec 2020 or would this $36 part have repaired it? In my research, it has also been reported that the defective tipm may cause the fuel pumps to continue running after the engine is turned off. Did the fuel pumps overheat because of that or did the dealership misdiagnose bad fuel pumps and charge me for work that did not need to be done? I suspect that chrysler's known defective tipms have caused chrysler vehicle owners a great deal of money. I also suspect that chrysler's continued use of the known defective tipms also pose a potential physical danger to the driver & passengers if & when the engine stops in traffic or when they are stranded.

Filed Jan 9, 2021 · Engine · 71,000 miles · TX

Vehicle having issues starting up. On multiple occasion the vehicle will not turn over. It is a push button start. I purchased this car brand new with only 52 miles on it and less than 4 years later its having issues coming one. I have found several complaints about the same issue. When this happened in all cases the vehicle had been parked. Once over night, once only for a couple hours.

Filed Sep 12, 2020 · Brakes, Electrical · 44,000 miles · MD

Vehicle won't start when pushing start button and applying brake pedal. 2017 jeep grand cherokee 3.6l v-6 engine, 44k miles. After turning off vehicle, it will not re-start when applying pressure to brake pedal and pushing start button. Replaced both main and auxiliary batteries, but same problem continues. Are there recalls or suggestions to fix this? I read that several vehicle have this problem what's the resolution?

Filed Aug 31, 2020 · Electrical, Engine · 131,000 miles · TX

2017 jeep grand cherokee limited 131,000 miles purchased used less then 24 hours later on 8/20/2020, engine shuts off while moving, approx 20 MPH, five lane road.had to put in park, foot on brake and use push to start button nothing happened. No warnings started on the third try. Reported problem to salesperson he doesn't care because its already sold. No problem for ten days. Yesterday, 8/30/2020 it shut down four times while in motion stranded my wife would not start after multiple attempts. I brought another key fob to the scene after several tries, it started. I then drove it around with my key fob and with the automatic stop/start save fuel button turned off but engine still stopped while car was in motion. There were no check engine lights or any other codes

Filed Jul 30, 2020 · Electrical · 83,000 miles · IL

Front jump post has melted causing fire hazard and major safety issue. Car will not start because of this issue. The car was in motion and cut off at a traffic light.

Filed May 10, 2020 · Electrical, Engine · 31,455 miles · NV

I bought a 2017 jgc limited 2 weeks ago. It has 31,500 miles. This weekend, the 'service shifter' warning came on, the engine would not start, the ignition stayed on and would not turn off though the engine wasn't running. The shifter lights flashed continuously, the warning screen flashed through several warnings continuously all night. The battery was dead the next morning. The back doors will not open, disallowing me access to the battery (under the passenger seat). The car would buck at intersections when I was driving it last week. The electronics are poorly engineered and tested. Reminds me of the english range rover. I don't know what to do now as the car is stuck on my driveway.