2011 Jeep Grand Cherokee: won't start

Filed Mar 30, 2022 · Electrical, Engine · 104,941 miles · IN

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that on multiple occasions the vehicle would not start while pressing the START/STOP button. The contact indicated that the failure was corrected while tapping the TIPM and then pressing the START button. The vehicle was taken to the local dealer who was unable to duplicate the failure and no issues were found. The contact indicated that on several occasions the vehicle stalled without warning. On one occasion the vehicle lost motive power while entering an intersection. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 104,941.

Filed Mar 9, 2022 · Electrical · 170,000 miles · MI

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while his wife was driving 55 MPH, the vehicle stalled and veered to the left; However, she was able to safely guide the vehicle to the side of the road. The vehicle would not start. The contact stated that his wife did not notice any warning lights. The contact had the vehicle towed to his residence and later had it towed to a local dealer. The dealer diagnosed the vehicle with needing the alternator and battery to be replaced. The vehicle was repaired but the failure recurred and the vehicle became undrivable. The manufacturer had been informed of the failure. The failure mileage was approximately 170,000.

Filed Jul 25, 2021 · Electrical · MS · fire

2011 Jeep Grand Cherokee. Alternator shorted and/or failed diode causing a fire under the hood. Started the vehicle and heard a strange noise from under the hood. Turned the vehicle off and opened the hood. Upon opening the hood smoke bellowed out. I could see an electrical component inside the alternator glowing red. The component glowed red and smoked until the battery was completely drained. While the vehicle didn't start on fire if it had this could have caused a large amount of damage as at the time of the incident the vehicle was parked inside a airport parking garage. Jeep has a recall for 2012 - 2014 models. The 2011 model year needs to be added to the recall. The failed alternator is available for inspection. Failed Component: Alternator, available for inspection Safety/Risk: Vehicle Fire Problem Confirmed By Dealer: Vehicle still in garage, to be towed 7/26/2021 Component Inspected: No Warnings: Unusual noise

Filed Nov 3, 2020 · Brakes, Engine · 90,000 miles · MI

My car sometimes it doesn't start and keeps cranking. But the most dangerous is when it shuts off while driving. I took it to jeep service but they didn't find what causes the issues. It keeps stalling. Doesn't happen every day and all the time but it's happening more frequently.

Filed Oct 19, 2020 · Electrical · 88,595 miles · IN

The vehicle began having issues with starting. The vehicle would start some days and on other days it would not. Took the vehicle to the dealership for a diagnosis and it was noted there was an issue due to the fuel pump relay, which currently has a recall. The vehicle was previously recalled for the same issue. The fuel pump relay was not repaired or replaced due to chrylser stating the parts are currently not available. After vehicle was picked up from the dealership the next day the fob wouldn't open the door, the vehicle had no power and would not start at all. The vehicle will only start with a jump and after it is turned off it will not start again. This recall has been posted for almost a year and chrysler has failed to remedy the issue and continuously put a band-aid on the problem instead of fixing the real issue. The issue with the faulty or defective fuel pump relay can cause other issues for the vehicle and chrysler should be responsible for remedying those issues in relation to the fuel pump relay. (recall related incident) ts

Filed Oct 15, 2020 · Electrical · 101,200 miles · TX

Vehicle would not start. There is an active recall but upon calling the local jeep dealer they let me know parts are not available.

Filed Sep 24, 2020 · Fuel system · 67,100 miles · NJ

2011 jeep grand cherokee has a recall (fca# v62) the federal safety agency recall # 19v‑813 for a fuel pump relay. Per the recall, failure of the relay can result in a stall and a no-start condition. Jeep (fca) does not have a fix for this problem and because of this my jeep either will not start or stalls without warning. Jeep dealer and fca are not offering any resolution. What options does the consumer have in this case. Please advise.

Filed Sep 11, 2020 · Fuel system · 108,000 miles · NY

For the last month the vehicle has stalled while driving and in some cases would not start. I recently discovered that there is a safety recall v62 fuel pump relay problem in the model. I have been told that the fix for this problem will not be available until december. I use the car daily and for long trip and fear it is a safety hazard. Chrysler recommends bring the car in for a temporary fix which is worrisome.

Filed Aug 20, 2020 · Fuel system · 105,000 miles · MI

Jeep stalls while driving down the road and huge safety concern for my daughter. It also does not start all the time until you try it 3 times. It stalls when vehicle is in motion and I understand there is a recall for the fuel relay that is causing this but no fix. I was sent to dealer who put new part on for the time being until fix is available but it did not make a difference. Stalled the next day while turning off of busy road and a truck was behind me and coming to the corner I lost use of power steering which almost caused a crash. This recall has been unrepaired for an unacceptable amount of time.

Filed Jul 8, 2020 · Fuel system · 121,000 miles · NY

July 2019--car refused to start while 600 miles away from home--stationary november 2019 fuel pump failed on the interstate--driving 70mph 2020 car fails to start intermittently while stationary. Issues likely caused by a fuel pump relay. Fits symptoms of recall for which there is yet no remedy: ov 14,2019 manufacturer recall numberv62 the federal safety agency recall number19v-813 recall statusrecall incomplete, remedy not yet available summary a fuel pump relay failure can result in a stall condition if the vehicle is running or a no-start condition if not running. Safety risk a vehicle stall while driving can cause a vehicle crash without prior warning

Filed Jun 25, 2020 · Fuel system · MI

Notified on 12-24-19 that: "fuel pump relay safety recall" "silicon contamination on the relay contacts may cause the relay to fail. This can result in a no-start condition or an engine stall condition if the vehicle is running. A vehicle engine stall while driving can cause a vehicle crash with out prior warning." six months after notification resolution still not available due to "parts not available." one would think that chrysler could solve a critical situation like this within a six month time frame! I have basically left the vehicle parked. Do not dare to drive in 5 or 500 miles.

Filed Jun 25, 2020 · Fuel system · 80,000 miles · CA · crash

When starting the car it won't turn on completely when you start you can her a noise near the fuel pump area this started about 2 months ago. When the engine was I complete parked and wanted to started wouldn't start after a couple tries would start without an issue, but today I have tried what I used to do and won't start, I've heard of a recall on this specific year but I have not received anything on the mail.