2011 Jeep Grand Cherokee: engine failure

Filed May 2, 2025 · Engine · VA

There is a Customer satisfaction report P01 for timing chain and timing chain guides for 2009-2012 vehicles equipped with the 5.7L Hemi. My vehicle is now undrivable because of this issue and caused piston and valve damage. Because of my VIN not being listed for this recall I am now facing a $9500 engine replacement due to this issue.

Filed May 16, 2022 · Engine · NY

The problem first occurred with check engine light coming on early November 2021 and 59,000 miles approximate. It was a code indicating misfire of cylinder #2. The gasket, fuse and coil were replaced on that cylinder on November 13th 2021. The misfire code reoccurred after replacement of all pieces named above. I am now in the position of finding out that my car engine (Pentastar 3.6L v6) was one that have been identified of such failure resulting in engine needing replacement. I have just gone over 70,000 miles and and now being told that I need an engine replacement. I believe that Jeep should be responsible to repair this issue or replace my engine as I was never informed that this problem existed until my engine has started to fail.

Filed May 8, 2022 · Engine · TX

2011 Jeep Grand Cherokee. Engine replaced in Oct/Nov 2017 with new engine at approved dealership. Engine failed in Feb 2022. For 3-5 weeks, car would turn off when I was a stop light and I would I have to turn restart the car to drive. One day the engine died while driving at regular speed (e.g. ~30 mph). The car stopped in the middle of road, power was lost, and it never restarted again. I towed the car to the dealership. No cause of failure was provided. After checking the engine, they were unable to get it working and recommended a full replacement at an estimated cost of $14k. I had no warranty on the car and unable to afford to replacement. No trade-in value was offered.

Filed Aug 6, 2021 · Electrical · 76,000 miles · IL

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while making a right turn, the vehicle seized. The contact stated no warning light was illuminated. The contact stated he was able to restart the vehicle and continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he experienced the failure for a second time on August 3, 2021. The contact took the vehicle back to the local dealer however, the mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 14V530000 (Electrical System) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 76,000.

Filed Jan 13, 2020 · Electrical · 107,000 miles · TX

Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system). The contact stated while making a right turn, the vehicle seized. The contact stated the "acc and fcw were off" warning message illuminated. The contact stated she was able to restart the ignition and continued driving. The vehicle was taken a dealer (texan dodge chrysler jeep ram located at 18555 eastex fwy, humble, tx 77338,(281) 973-3844) where they were made aware of the failure and had exceeded a reasonable amount of time for the recall repair. The vehicle had not been diagnosed or repaired as of yet. The contact stated she had tried to contact the manufacturer but had not been able to speak to a representative. The part was not available for the repair. The failure mileage was 107,000. (recall related incident) ts

Filed Sep 11, 2019 · Engine · 55,000 miles · CA

Tl* the contact owns a 2011 jeep grand cherokee. While braking and turning the vehicle to the right, the engine would shut off. The failure caused the power steering to shut off as well. There were no warning indicators illuminated. The vehicle was taken to huntington beach chrysler dodge jeep ram (16701 beach blvd, huntington beach, ca 92647, 714‑841‑3999) to be diagnosed, but the failure could not be duplicated. The contact was informed to bring the vehicle back if the failure recurred. The contact stated that the engine failure sporadically occurred three additional times. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 55,000. The VIN was invalid.

Filed May 31, 2019 · Fuel system, Steering · 102,544 miles · NV

Tl* the contact owns a 2011 jeep grand cherokee. While approaching a stop sign, the steering wheel became difficult to turn and the brake pedal was difficult to depress. In addition, the contact depressed the accelerator pedal to the floorboard, but the vehicle seized and the engine shut off. The contact stated that all the indicators were illuminated on the instrument panel, but the vehicle failed to restart. The vehicle was placed into park and the vehicle started when the push start button was depressed. The vehicle was taken to lithia chrysler jeep of reno (located at 3223 mill st, reno, nv 89502) where it was diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 102,544. *tr

Filed May 28, 2019 · Engine, Transmission · 99,000 miles · CA

Two issues with this vehicle. First, at 99,000 the camshaft began to fail due to excessive wear. The vehicle is now burning an excessive amount of oil and fuel. I am told that the engine needs to be replaced, but the dealership and chrysler refuse to repair/replace under warranty. Second, the vehicle constantly stalls while driving. This happens 1-2 times per month, typically when breaking for a stop, or breaking to make a right hand turn. Very dangerous. Dealership was unable to identify the problem, but I see literally hundreds of complaints from people who have the same problem.

Filed Feb 12, 2019 · Engine · 104,000 miles · WI

Vehicle had a misfire in cylinder #3. Took to jeep dealership to diagnose and they found a rounded camshaft and bad lifters. Vehicle has 104,000 on it and I inquired as to options. #1 - $4,600 repair (min if they do not find anything else) and they were having issues getting lifters due to back order #2 - replace engine, quoted $8,600 and once again was unsure the timing as no long or short blocks were available. Inquired as to what could have caused this and was told that there is nothing, as the owner, I could've done. That sometimes this just happens and if it was closer in years to the end of warranty they would cover, however since it is 7 years old there is nothing they can do. Find it surprising and unacceptable that with a little research you can find that the 5.7 hemi has numerous complaints about rounded camshafts due to bad lifters. Further acknowledged by the dealership when they were commenting on how hard it was to obtain the necessary parts to repair.

Filed Dec 12, 2018 · Steering, Transmission · 55,000 miles · IL

Tl* the contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle stalled and the steering seized. The contact placed the vehicle in neutral. When the vehicle was restarted, it operated normally. The vehicle was taken to elgin chrysler dodge jeep ram (1010 e chicago st, elgin, il 60120, (847) 697-0900), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 55,000.

Filed Nov 21, 2018 · Engine · 135,000 miles · AZ

Lifter seized in #3 cylinder causing cam failure while driving

Filed Feb 1, 2018 · Engine, Fuel system · 56,000 miles · TX

Tl* the contact owns a 2011 jeep grand cherokee. On several occasions, while driving, the vehicle stalled and lost power while decelerating from highway speeds. As a result, the steering wheel seized. There were no warning indicators illuminated. The vehicle was taken to covert chrysler dodge jeep ram (8107 research blvd, austin, tx 78758) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The vehicle was then taken to nyle maxwell chrysler dodge jeep of austin (13401 ranch rd 620 n, austin, tx 78717) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The contact took the vehicle to mac haik dodge chrysler jeep ram (3207 s general bruce dr, temple, tx 76504) where it was diagnosed that the fuel pump and the fuel pump relays needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified and a case was opened. No further assistance was provided. The approximate failure mileage was 56,000. *bf *bf