2023 Jeep Grand Cherokee: engine failure

Filed Oct 27, 2026 · Electrical, Fuel system · CO

On October 23, 2026, my 2023 Jeep Grand Cherokee 4xe unexpectedly lost propulsion. Before this incident, it intermittently shifted very harshly at 40–60 mph while I maintained steady accelerator pressure. That day, a “SERV 4WD” warning appeared and the vehicle tugged and jerked during turns. As I pulled into a parking space, it lost the ability to move. I turned it off. After waiting, I restarted it; there was a very loud thunk, and it suddenly lurched forward. The check-engine and brake warning lights illuminated, and it still would not move. When the tow truck driver restarted it, the loud thunk happened again. He was eventually able to reverse and move the Jeep a few feet onto the tow truck. He said it appeared to be staying in electric mode rather than transitioning to hybrid operation, although this was not a confirmed diagnosis. The Jeep was towed to an authorized dealership. The dealership says diagnostic scans pass and it cannot reproduce the failure. No cause or repair has been identified. My Jeep app shows safety recall 78C (the federal safety agency 25V‑766), related to possible engine failure and loss of propulsion, with the status “Parts Unavailable.” The dealership told me its scan indicates my vehicle does not need the recall, but has not clearly explained why. I do not know whether the recall caused this incident. I have opened a case with Jeep Corporate. I am concerned this unexplained loss of propulsion and sudden forward lurch could recur in traffic and cause a crash. I request that the federal safety agency document and review this potential safety defect.

Filed Mar 11, 2026 · Electrical, Engine · NY

I am submitting this complaint regarding a Jeep Grand Cherokee 4xe that has been subject to multiple safety recalls involving the high-voltage battery system and a risk of fire or explosion.The manufacturer, Stellantis, issued safety instructions advising owners not to charge the vehicle and not to park the vehicle in garages or near structures or other vehicles due to the potential fire risk. It says "Sand from the casting process can contaminate internal engine components, leading to a catastrophic engine failure, which can result in a vehicle fire or an unexpected and unrecoverable loss of propulsion. These instructions significantly restricted the normal use of the vehicle and created serious safety concerns. I have young kids Additionally, the recall notice stated that a remedy for the defect was not available for an extended period of time. Despite the seriousness of the defect and the safety warnings issued, the vehicle remained without a repair solution for months.Jeep has now discontinued the vehicles altogether with no solution for the vehicle. Due to these conditions, the vehicle could not be safely operated or used for its intended purpose. The unresolved safety defect effectively rendered the vehicle unsafe and unusable. I am requesting that the federal safety agency review this matter and the impact that these unresolved safety defects have had on vehicle owners. I believe the situation raises significant safety concerns regarding vehicles that remain in use while a dangerous defect exists without an available remedy. Please let me know if additional documentation is required. I am willing to provide recall notices, written manufacturer communications, and other supporting documentation. [XXX] Sincerely, [XXX] [XXX] [XXX] [XXX] VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 28, 2026 · Acceleration, Electrical · CA

My 2023 Jeep Grand Cherokee Plug-In Hybrid Electric Vehicle is subject to multiple the federal safety agency safety recalls involving loss of propulsion and vehicle fire risk. These defects have created ongoing safety hazards and extended loss of use. Safety Recall 73C (the federal safety agency 25V‑576) addresses a Hybrid Control Processor software defect that may cause sudden and unexpected loss of drive power without warning, increasing the risk of a crash. Safety Recall 78C (the federal safety agency 25V‑766) involves potential contamination of the 2.0L engine from the casting process, which may result in catastrophic engine failure, vehicle fire, and unrecoverable loss of drive power. For an extended period, no remedy was available. Safety Recall 68C (the federal safety agency 25V‑741) involves a High Voltage Battery defect that may lead to a vehicle fire. FCA instructed owners not to recharge the vehicle and to park away from structures or other vehicles. I have been unable to safely charge the vehicle for over six months and have been restricted from using my assigned covered parking due to fire risk. Despite multiple dealership visits for recall-related service, the vehicle has not been fully restored to safe, normal operation. No loaner or substitute transportation has been provided during safety-related repairs. These conditions significantly impair the safety, use, and value of the vehicle and create ongoing risk to occupants and surrounding property. I am submitting this complaint to document the safety issues and extended lack of an effective remedy.

Filed Nov 21, 2025 · Electrical, Engine · MI

I am reporting ongoing safety concerns with my 2023 Jeep Grand Cherokee 4xe (VIN: [XXX] ) related to repeated high-voltage battery defects and loss-of-power risks. The vehicle has already been subject to the federal safety agency Recall 25V576 (FCA 73C), which I completed, but the underlying electrical/battery issues continue to raise serious safety concerns. As of November 2025, my vehicle is now listed under the federal safety agency Recall 25V776 (FCA 68C), which involves a defect inside the high-voltage battery cells that can lead to a vehicle fire even when parked and turned off. Stellantis has instructed owners not to charge the vehicle and to park it outdoors, indicating a significant and ongoing safety risk. No remedy is currently available. Additionally, a separate recall—the federal safety agency 25V766 (FCA 78C)—was recently announced for 2023–2025 Grand Cherokee 4xe vehicles regarding potential engine contamination that can cause engine failure or fire. While my VIN is not yet listed under 25V766, my model year and 2.0L hybrid powertrain fall within the affected range. These overlapping recalls, combined with recurring electrical issues across the 4xe lineup, reflect a broader pattern of safety defects that place owners at risk. The cumulative trend is alarming: multiple consecutive battery-related fire recalls, prior software updates that failed to resolve the issue, and now possible engine contamination. These issues continue to undermine confidence in the vehicle’s safety, reliability, and long-term performance. I am submitting this complaint because the vehicle remains subject to an open fire-risk recall with no repair available, and the expanding list of related recalls suggests a systemic problem with the Jeep 4xe’s high-voltage and engine systems. I am seeking the federal safety agency’s further review and investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 15, 2025 · Fuel system · ND

After 95B recall in Late March vehicle had service hybrid electric vehicle system with red wrench. Scheduled appt and it stopped so I canceled. It showed up multiple times again so I scheduled another which was scheduled for Sept 22nd which was the soonest appt available. Statement from my husband : On September 5, 2025 I made three cross town trips while returning home on the conclusion of the third trip I merged onto interstate 94 from Sheyenne Street in West Fargo ND while merging onto the interstate from the on-ramp I was traveling at approximately 60 mph and as soon as I was on the interstate the service warning came on and there was no acceleration as a semi was approaching from behind, the service message was on for a second and went away and the notification was to step on the brake and push the start button. I was able to merge onto the shoulder, avoiding being struck by the semi, and was able to restart the vehicle once it came to a complete stop. On Saturday September 6, 2025 I contacted the dealership and explained how my husband almost got into a severe accident and the vehicle lost all propulsion and said they needed to get it in right away and they had no sense of urgency and said the soonest available was September 11, 2025. It has since been inspected and currently at the dealership Jeep has seized custody of the Jeep •I’m now paying for something you don’t have access to. •The rental they have been given is a downgrade, which is not a “comparable replacement” standard most manufacturers commit to during a stop-drive. Furthermore Jeep endangered my husband, grounded your vehicle, and is now offering you less mobility than you contracted for. That’s a breach of trust, contract, and safety obligations all in one. They continue to send me to voicemails that are full. I went in today and asked for them to provide resolution as the lease is up in 8 months and they were again supposed to update me and have not.