Since Nov 2025 there has been a recall with still no remedy for repair. The recall is a huge safety risk regarding the hybrid battery worrying me about it exploding or catching on fire as it warns me to not charge it in my garage and be careful charging it which is the only reason I purchased this hybrid.
2023 Jeep Grand Cherokee: fire, smoke or burning smell
6 of the 410 complaints about the 2023 Jeep Grand Cherokee describe fire, smoke or burning smell.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 2
Fire, smoke or burning smell by model year
What owners say
The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of the federal safety agency Campaign Numbers: 25V741000 (Electrical System) and 25V576000 (Electrical System). The contact stated that while the vehicle was parked and turned off in the driveway, she heard popping noises and saw smoke coming from underneath the vehicle near the rear passenger seat. The contact called the fire department, which responded and extinguished the fire. The firefighters cut the battery lines, removed the battery, and pushed the vehicle away from the contact's home. A hazmat team arrived and sprayed water on the battery for three hours. A fire department report was filed. The vehicle was towed to the dealer, where the manufacturer's investigation unit inspected the vehicle and determined that the failure was related to the battery. The contact was informed that the battery failure was covered under warranty, which was extended. The insurance company was notified of the failure, but informed the contact that the battery was not covered by the policy. The contact stated that the vehicle experienced a loss of drive power four to six months before the failure, which she related to the federal safety agency Campaign Number: 25V576000 (Electrical System). The manufacturer was informed of the failure, and two cases were filed. The manufacturer issued a letter instructing the dealer to repair the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 47,000.
2 current recalls on my vehicle 68C and 78C are life threatening and the vehicle may catch on fire. Visiting the dealer today 12/6 - there is no solution for either. This vehicle is unsafe and the manufacturer is not providing any solution or alternative. I would expect either a solution/ a loaner or a buyback
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 25V741000 (Electrical System); however, the part for the recall repair was not available. The contact was concerned about the vehicle catching on fire due to the unrepaired recall. The manufacturer was contacted but provided no assistance. The contact was informed that parts were not available. The contact inquired about a loaner vehicle and was denied a loaner vehicle. The contact had not experienced a failure.
The contact owned a 2023 Jeep Grand Cherokee. The contact stated that while the vehicle was parked under the carport, a loud bang was heard coming from outside. The contact's husband was inside the residence in the back room when the abnormal sound was heard. The contact's husband did not go outside to check the origin of the sound until a second abnormal bang could be heard coming from outside. The contact's husband went to check the sound and noticed that the front section of the residence was on fire. The contact called the emergency number, and the police and fire department were dispatched. The fire destroyed the residence and burned a vehicle that was parked in the backyard. The fire department was able to extinguish the fire. The contact's husband inhaled smoke and was taken to the hospital by ambulance. The contact's cat perished in the fire. A police report and a fire department report were filed. The fire Marshal was called to the residence. The vehicles were consumed by the fire and destroyed. The contact's vehicle was left at the residence since it was not insured. The contact notified the insurance company, and the vehicle parked in the backyard was towed by the insurance company to an unknown location. Per the fire marshal, the origin of the fire was the engine. The manufacturer was not notified of the failure. The contact notified the insurance company. The failure mileage was approximately 27,000.
The contact owns a 2023 Jeep Grand Cherokee. The contact stated while the vehicle was parked with her in the front driver's seat, she smelled a burning odor. There was no warning light illuminated. The contact then saw smoke coming from the left edge of the backrest of the driver's seat. The contact put out the smoke with her hand and sustained a burned finger. The contact did not seek medical assistance. The vehicle was towed to the dealer. The manufacturer was notified of the failure and sent out a fire inspector who diagnosed the vehicle but did not provide any information to the contact. The vehicle was not repaired. The failure mileage was approximately 311.
Service bulletins that may apply
- Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
- R1H Radio U41.10 Software Update
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star...
- Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
- R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
- Body Control Module (BCM) Flash Failure Customers may experience one or more of the following: SYMPTOM: ●...
- Display Verify "Z" part number availability
- Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ●...
Related recalls
Electrical system: propulsion system: traction battery
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Risk
- A vehicle fire can increase the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning November 6, 2025. Vehicles that were previously recalled for the same issue under the federal safety agency Recalls 24V720 and 23V787 will need to have the new remedy performed.
Recall number 25V741000 · Recall details
Electrical system: propulsion system
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning September 11, 2025.
Recall number 25V576000 · Recall details
Questions about the 2023 Jeep Grand Cherokee fire or smoke
Is fire, smoke or burning smell a common problem on the 2023 Jeep Grand Cherokee?
6 of 410 owner complaints about the 2023 Jeep Grand Cherokee (1%) mention fire, smoke or burning smell. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2023 Jeep Grand Cherokee?
There are 2 recalls and 245 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Jeep Grand Cherokee
Loss of power 35Check engine light 28Coil spring 26Stalling 24Backup camera 14Power steering loss 14Jerking 13Screen failure 12Warning lights 12Headlights 10Won't shift 10ABS 8Collision warning 8Adaptive cruise 7Harsh shifting 7Lane assist 6Won't start 6Engine failure 5Sunroof shattered 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2023 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history