2020 Jeep Grand Cherokee: fire, smoke or burning smell

Filed May 12, 2025 · Engine · 77,000 miles · MI

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that while starting the vehicle, the vehicle vibrated abnormally, and the contact noticed white smoke coming from the exhaust. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was coolant intrusion leaking into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

Filed Feb 27, 2025 · Engine, Fuel system · NE · fire

Driving down the interstate at 75mph, the vehicle all of a sudden lost the ability to accelerate and felt like it shifted into neutral. We were able to pull over to the side of the road safely and as we were getting out of the vehicle, we noticed flames shooting out from under the engine. My wife and I made it out safely and as we got about 100 yards away and looked back toward the vehicle, the entire front part of the vehicle was engulfed in flames. We sat along the side of the interstate and watched the vehicle burn for 20-25 minutes. We just had the vehicle in for service 6 days prior to get a new battery, a new aux battery, an advanced diagnostic, brake fluid exchange, and a fuel system service. The evening we picked up the vehicle from service, we got an email with a powertrain alert indicator. We then checked the app on the phone and everything in the powertrain section of the vehicle health report was green. I have several videos of the vehicle burning but it doesn't look like I can upload a video file.

Filed Jan 30, 2022 · CO · fire

I was evacuating the Colorado Marshall Fires and my 2020 Grand Jeep Cherokee with 20,000 miles just quit while driving down the road. It was slow moving traffic out of the area with 100 MPH winds, heavy smoke and debris flying through the air. As I tried to restart it, there was a message about some sensor, but unclear as to what exactly the message was. The engine would not turn over. The car was partially blocking traffic and caught on fire approximately 10 minutes after it stopped. Those evacuating were down to one lane and navigating around a burning car. No investigation is possible as it is completed burned up. I have followed all of the manufacturer's recommended maintenance schedules and have had zero incidents with this Jeep prior to this. I would like some sort of investigation as to the cause (an assessment of the situation as there is no car left to inspect). I do not want this happening to another person/family as they are trying to get out of a dangerous situation. I was lucky in that there were others evacuating, however, had I been in an isolated area, my dogs and I could have been dead.

Filed Jul 17, 2021 · Engine · GA · fire

Jeep caught fire while parked. Origin of cause states right side of engine is fire origination

Filed Aug 19, 2020 · Engine, Transmission · 3,800 miles · NY · fire

Tl* the contact leased a 2020 jeep grand cherokee. The contact stated while at a stop light, the vehicle failed to shift into gear and stalled. The "auto park on ,place vehicle in park' message was displayed. In addition, the check engine light was illuminated. The contacted attempted to restart vehicle several times. There was an abnormal burning smell detected and smoke emerging from vehicle. The vehicle was towed to brown's jeep chrysler dodge ram (483 ny-112, patchogue, ny 11772(631) 289-8500) but was not diagnosed or repaired. The manufacturer was contacted however no further assistance was provided. The failure mileage was 3,800. *dt the consumer stated the valve body, TCM and battery were repaired/replaced. The vehicle continued to have difficulty accelerating and decelerating.