The rear parking collision warning abruptly stopped working. The engine smells like it’s burning. The recall 68c has no remedy currently. My neighborhood is at risk due to this outstanding issue.
2023 Jeep Grand Cherokee: false forward collision warnings
8 of the 410 complaints about the 2023 Jeep Grand Cherokee describe false forward collision warnings.
- owner complaints
- 8
- of this car's complaints
- 2%
- recalls
- 4
Is there a fix? There are 4 recalls and 49 service bulletins for this area of the car. See below
False forward collision warnings by model year
What owners say
Forward collision warning. While attempting to make a left hand turn with a green arrow onto a busy highway, the car suddenly slammed to a stop almost causing a collision. The problem has not been reproduced as it hasn’t been driven again. It is not yet at the dealership. The vehicle has not been inspected. No warning lights prior to the problem.
1) Vehicle lost power in traffic with no warning other then a dashboard red wrench 2) Rear collision warning does not work intermittently 3) Forward collision warning not operable 4) Rain sensing wipers do not work intermittently
The jeep will display “power steering unavailable” while driving, causing the steering wheel to lock up and be unable to turn while driving. Then the automatic braking, collision warning, and lane departure will all announce it is unavailable. This has caused us almost to crash multiple times. We took the vehicle to Jeep, they witnessed the power steering fail while driving, and told they can not find any remedy. This has been a daily occurrence since.
This vehicle does not alert or activate forward collision warnings or automatic braking. Other reports from 2022-2023 by Grand Cherokee owners confirm that the system is not working for many Grand Cherokee.
Forward Collision Warning not working not braking. When turning left or right I hear a loud scratching noise.l have had my 2023 Jeep Grand Cherokee at the dealership twice they can't find anything wrong, going back to the dealer tomorrow and try again........
I have a 2023 Jeep Grand Cherokee 4WD Overland, If the federal safety agency would do a web search this issue is a common issue that many people are complaining and concerned about. The forward collision warning with automatic braking is NOT functioning or has been turned down where it is completely ineffective or is not functioning at all. I have had my vehicle in two different Jeep dealerships and have been told that the system is functioning and not showing any error codes. I have an active case working under Jeep (Case # [XXX]) and my vehicle was inspected by a Jeep representative on [XXX], who also claims that the system is working. I have driven several different makes of vehicles with a Collision Avoidance System and have seen and experienced when this system functions properly, I am a Police Officer and currently drive a 2021 Chevy Tahoe with this system and have had many alerts in the two years I have driven this vehicle. I have approximately 12,500 miles on this Jeep and have NOT had one alert with this amount of mileage, I have has a couple close calls where I have had to take evasive action and heavy braking to avoid a collision and not even had a warning of any kind. There are to many people complaining of this same issue and many of the same people are quoting the same company verbiage and quotes from the jeep service departments saying that the system is functioning correctly, and there is no way to test the system. Please look into this issue and research just how many people are complaining of this issue, if your going to advertise and promote a safety system on vehicles you should have an expectation that the system actually works. Any safety system that is not functioning properly puts people in danger when the said system would prevent or minimize damage in a collision situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2023 Grand Cherokee Limited. The contact stated that while driving with her daughter, at approximately 2 MPH in a parking lot, the sun visor was pulled down and as she glanced in the mirror unaware of the surroundings, the vehicle crashed into a pole. No damage to the pole. The contact sustained chest injuries, and the contact's daughter, in the passenger seat sustained a leg injury. Both required medical attention. A police report was filed. The contact stated that the Forward Collision Alert did not detect the object in front of the vehicle as intended. On another occasion, while driving at 50 MPH, the feature did not detect a vehicle that suddenly stopped in front of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Service bulletins that may apply
- Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”,...
- U0422-00
- Windshield HUD (Head Up Display) Display Features
- C008E-00
- Warranty Operations Newsletter – Volume 10, Issue 10
- FCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10
- Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving...
- Pedestrian Alert Sound Change.
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Recall number 24V436000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
- Remedy
- Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 40B.
Recall number 24V289000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
- Remedy
- Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 44B.
Recall number 24V291000 · Recall details
Back over prevention: display function
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
- Remedy
- Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 56A.
Recall number 23V577000 · Recall details
Questions about the 2023 Jeep Grand Cherokee collision warning
Is false forward collision warnings a common problem on the 2023 Jeep Grand Cherokee?
8 of 410 owner complaints about the 2023 Jeep Grand Cherokee (2%) mention false forward collision warnings. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2023 Jeep Grand Cherokee?
There are 4 recalls and 49 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Jeep Grand Cherokee
Loss of power 35Check engine light 28Coil spring 26Stalling 24Backup camera 14Power steering loss 14Jerking 13Screen failure 12Warning lights 12Headlights 10Won't shift 10ABS 8Adaptive cruise 7Harsh shifting 7Fire or smoke 6Lane assist 6Won't start 6Engine failure 5Sunroof shattered 5
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